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DECISION

MAKING
A N A LY S I S A N D I N T U I T I O N
How should we engage in decision making?
How does strategic analysis and intuitive thinking work?
Strategic Analysis and Methods
Evans (2008) – 2 kinds of thinking
process
◦ System 1
◦ System 2
ANALYTICAL METHODS
SWOT
PEST
CBA
CEA
SEU
LOSS AVERSION
Imagine you’re at the drugstore and you’re buying a bottle of shampoo. You see that your
favorite brand is having a promotion: One bottle is 20 percent off, but one bottle is the regular
price, but it comes with a free travel conditioner. Loss aversion theory tells us that you’re more
likely to choose the bottle with the free gift, even if the value of the gift is less than that of the
discount. That’s because you don’t want to miss out on the chance to get a free gift, no matter
the value. What’s more, a free gift feels more tangible than a discount, 
making consumers feel like they scored a deal with their decisions.

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