Types of

Communication
 Rules for Effective
Communication
 The message must be clear
 The sender must deliver the message clearly and
concisely
 The receiver must be able to hear and receive the
message.
 The receiver must be able to understand the
message.
 Interruption or distractions must be avoided.
 Kinds of Noise
 Environmental Noise
 Semantic Noise
 Tips on How to be an Effective
Listener
 Listen attentively and resist distractions
 Be responsive.
 Appreciate what the speaker is saying, and pay
attention to his gestures and expressions.
 Use positive body language.
 Hold your reactions and replies after the speaker
is done talking.
 Be well informed about the topic that the
speaker is talking about
 Try to understand the speaker’s point of
view in the same way as he perceives it.
 Look into the eye of the speaker as he
talks.
 Respect the speaker’s opinion.
 Take down notes if you deem it
necessary.