Corporate Profile

9,685 km2
Franchise area
117th year in 6.8 Million
service Customers
Mission
To provide customers the best value in
energy, products and services

Vision
To be a world-class company and the
service provider of choice
Corporate Values and
Principles
Meralco’s Corporate Values move them to
respond more effectively to the
requirements of its dynamic business
environment, and propel them to create a
bright future for the Company and its
stakeholders
 Customer
Service
Meralco’s customers are everything to
them. Therefore, customers should
always be treated with dignity. The
company must be fully responsive to
their needs
 Performan
ce
Meralco strives to create and enhance
value for all their stakeholders
(customers, employees, investors, and
communities they serve).
 Accountability/Empowe
rment
Meralco employees accept
responsibility, assume ownership
and take full accountability for all
their actions
 Integrity/Transpare
ncy
Meralco is faithful to all
responsibilities and obligations as
employees of a power and energy
company; behaving at all times in
accordance with ethical and corporate
governance standards
 Teamwork/Colleg
iality
Meralco upholds harmonious collaboration,
synergy and motivation among their people
at all levels and across all activities; moving
with a greater sense of purpose and sharing
responsibility for the Company’s success
towards “One Meralco”
 Malasa
kit
Meralco’s employees identify themselves
with the company; giving total dedication
and commitment to it, exemplified by
performing their very best in every
endeavor
 Makabay
an
The company is committed to making a
positive impact in the lives of the Filipino
people by undertaking high-impact
initiatives that support and contribute to
the economic and social development of
the country
 Enterprise Wide-Risk
Management
Aims to enhance the stakeholder value of
the Company and its subsidiaries

Aims to enhance the ability to take on

additional risks accompanying new growth
opportunities
One Meralco ERM Framework
One Meralco ERM
Oversight Structure
Board of Directors, provides the
oversight over the company’s risk
management activities and policies
Meralco’s Executive Management, the
primary responsible for the implementation
of risk management procedures and
activities. Also responsible for direction
setting and strategic decision making
Chief Risk Officer (CRO), leads the
implementation of the ERM Policies
Executive Management, appoints Risk
Owners who will be responsible for further
analysis and monitoring the assigned risks.
They are also responsible for selecting and
implementing the appropriate risk response
strategies and action plans
Internal Audit, responsible for the
conduct of independent validation of the
risk management processes and
activities of the company
One Meralco Risk
Management Process
8 Meralco power moves to support
the fight vs. Covid-19
1. Lights will continue to burn bright
even during these dark times

2. Department of Health (DOH) facilities

gets top priority
 
3. Public and private hospitals are
prepped for continued operations
4. Government hospitals are
equipped to accept more patients

5. Critical service installations

continue in crucial areas
6. Power is available at select Philippine
National Police checkpoints

7. Electric Jeeps (eJeeps) transport

healthcare personnel to the frontlines

8. Meralco assists in the conversion of

major venues to Covid-19 treatment
centers
The shutdown of the Malampaya natural gas field as
well as the Sta. Rita and San Lorenzo power facilities
which provide about 40 percent of the power needs of
Luzon and Meralco sources its power requirements.
As a result, Meralco has to buy from the Wholesale
Electricity Spot Market (WESM) a creation of the Electric
Power Industry Reform Act or EPIRA Law.
The company has also partnered with the Aboitiz Group
for a planned 600-megawatt coal-fired power plant
located in Subic.
 Ailene F. Quinto
Joan Amparo
Hannah I. Perez
Jewel May Martinez
Jessel T. Albuena