Professional Documents
Culture Documents
Credit and Collection
Credit and Collection
Credit and Collection
COLLECTION
NATURE of Credit
L#1 Nature of Credit
Definitions:
Borrower’s viewpoint: represented both as a
power and as an obligation
Creditor’s viewpoint: signifies the existence
of a legal and moral right and an expectation of
the fulfillment of a promise
Economist’s viewpoint: the exchange of actual
reality against future probabilities
Legalistic viewpoints: creates a legal right in
favor of the creditor against the debtor
CREDIT - a transfer of goods, services or funds
giving rise to obligations that must be discharged in
the future
1. Economic function:
a. Serves as a medium of exchange; expansion of
the purchasing power
b. Makes capital available
c. Multiplier effect
2. Social function - provides uses for capital to
alleviate social conditions of people
3. Business promotion:
a. A tool of business promotion
b. Enables the businessman to adjust his volume
of capital to the varying needs of his business
Advantages:
1.Credit benefits the entire economy -
-More employment opportunities
- establishment of larger enterprise enabling
them to achieve economies of scale
- newly-generated profits means higher taxes
for public works development
- bigger inventory
- better marketing practices
2. expansion of the purchasing power of the
consumers
1. Interest
- Charge paid in terms of percent and quoted on
an annual basis
- Interest is a price which is affected by
competition
2. Operating expenses
- Cost of daily operation, investigation and
collection of payment
3. Risk
Characteristics:
1. A bi-partite contract - two parties are
involved thus is viewed from two points:
A. creditor – gives the right to collect or compel
the debtor to perform his obligation
B. Debtor – it stresses his duty to fulfill his
promise
2. A pecuniary contract - final settlement of
transaction is in terms of money
3. Creates a legal obligation – creditor acquires a
right of recourse against the debtor upon
default of payment
4. Has the fiduciary element – contract is based on
trust
5. Based on personal factors – based on credit
standing
As to MATURITY
1. Unsecured loan
2. Secured loan
As to USE
A. Agricultural credit
- Intended for the acquisition of farm implements
used in the production and marketing of the
products
B. Commercial credit [mercantile credit]
- Finance the production & distribution of
commodities either by wholesale or retail, in
storage or in transit to foreign or domestic
market
C. Industrial credit
- to finance the needs of industries;
long-term
D. Export credit
- Needed when sales are made in foreign markets
-
b. TWO INSTALLMENTS DEFAULT Rule Under
Civil Law [Art. 1484, RA 386]
- At least two installments must be overdue before
sale payable in installments can be cancelled
c. NO DEFICIENCY Judgment Rule in Foreclosure
of Chattel Mortgage
- In case the value of the chattel foreclosed is
less than the account, the judgment creditor
cannot recover the deficiency
d. Laws on Bouncing Checks
-
2. Customer counseling
- Wise counseling leads to saving of many
customers and preserving profitable sales
3. Contribution to finance
- To insure continuity of business operations
Departmental Management
- Risk research and appraisal
- Office management
Installment
- Helps small marketers to increase their sales &
profits; can give an edge
- Carries certain operating expenses
QUESTIONS Marketers Need to Answer before
Offering Installment Selling
1. what goods am I offering
2. What type of credit do my customers want
3. What are my financial resources
4. Are my competitors offering installment credit
5. What laws regulate installment selling
Process: downpayment
term: 90 days or longer
signs a contract
FACTORS Affecting Decisions
1. Goods to sell
- Confine to high value lines considered as major
purchase
2. down-payment
- The lower the down-payment the greater is the
collection expenses, repossessions & losses
- The greater the down-payment the greater is
the customer’s sense of ownership
3. Amount and schedule of payment
- Amount and time should be in relation to
customer’s income & other debts
4. Installment terms
- should be as short as possible
adjusted to the useful life of the goods
5. Carrying charges
- Sometimes referred to as finance charge or
service charge
- Discuss the prepayment privileges & refunds
6. Credit investigation
- Allows refusal of undesirable credit risks before
sale is made
7. Form of contract
- Allows repossession of the item in case of default
of payment
Check laws on:
a. filing & recording requirements
b. conditions to repossess
c. costs
d. other provisions
8. Expenses and Profits in Installment selling
Expenses:
a. Manpower salaries
d. Interest on capital
Credit Plan:
a. Finance company
b. Commercial bank
Determinants:
a. Gross profit
#
#7 Recording & Accounting in C&C
Accounting Receivables
Open accounts with customers arising from the
sale of goods & services
Known as trade debtors or trade receivables
Documentation
- Documents serve as tools for collection
Required documents: AR
a. Credit application duly filled-up and signed
b. Approved credit line: limit & T&C
c. Purchase order/ letter order/ purchase
requisition/ telegram orders/ sales order/ vale
slip duly signed by authorized signatories
Required documents: notes receivables
Collaterals
1. Chattel mortgage 7. pledge
2. Real estate mortgage 8. cash deposits
3. Surety agreement 9. guaranty
4. Surety bond
5. Deed of assignment
6. Letter of credit
Recording of AR / NR
Statement of Account
a. Monthly statement
b. Detailed statement
c. Reconciled statement
mt#8 MONITORING & CONTROLLING the C&C
1. Aging of AR
- Accounts are aged from due dates regardless of terms of
payment: 0-30, 31-60,61-90, 91-180, 181-360, 360 plus past
due
Aging analysis:
a. Per branch outlets
b. Per product lines
c. Per dealer
d. Per regional or collection areas
e. Per extent of credit and collection control
2. Statement of Account for each
a. In terms of amount
OR
a. Per branch outlets
c. Per dealer
d. Per regional or collection areas
1. Turnover
2. Collection efficiency
3. Aging analysis
4. Bad debts
- The uncollected amount due to a customer’s
inability to pay because of bankruptcy, gone
out of business, assets have been liquidated,
with out-of-court arrangement with their
creditors
- Exceptions: product claims, pricing
discrepancies, back charges
5. Bad debts reserve
- must be established according to
current practices & reviewed periodically for
changes
6. Bad debt write-off
- Deemed uncollected, previously recognized as
‘doubtful’ after a collection effort has been
made
- Recommended by the credit manager
Corrective Measures:
a. Review credit policy and standards
b. case-to-case review of delinquent accounts
b. Mayor’s permit
d. ITR
e. Audited/unaudited FS
2. Partnership
a. DTI certificate
b. Articles of Partnership [with the SEC]
c. Audited & unaudited FS
d. ITR
e. City license
f. Resolution of the partnership authorizing the
negotiation of the loan
3. Corporation
a. DTI certificate
b. Articles of Incorporation & By-Laws [ with SEC]
c. Audited & unaudited FS
d. List of stockholders
e. List of incumbent officers
f. Board resolution [with Corp. Sec.’s certification
g. Business license
h. Alien registration certificate of alien officers
For Purposes of Inspection and Appraisal:
1. Real estate
Titled
- Copy of the title
- Location plan
- Tax declaration: lot & improvement
- Latest realty tax receipts
Properties under Administration
a. Letter of administration
b. Court order authorizing the guardian to
mortgage the property of the minors & sign all
credit documents
Interstate Estate
a. Appointment order of the administrator of the
estate of the deceased [P.U.A.]
b. Effect an extrajudicial partition of the estate
and transfer ownership in the name of the heirs
2. Chattels [with affidavit of ownership]
#2 Credit Interview
Importance
- To obtain, confirm and verify information about
the applicant which is reliable, acceptable and
complete to facilitate sound credit decisions
Determine the following:
1. Old enough to qualify
5. Financial condition
8. Neighbourhood reputation
9. Credit experience
Factors to consider:
a. Income
b. Employment
c. Payment record
d. Residence
e. Marital status
f. Age
g. References and reputation
h. Reserve assets
i. Equity in purchase
j. collateral
Apollo2.2
Preparing for the Interview
1. Plan ahead – know what you are looking for
1. salesman’s reports
2. Customer supplied info
3. Bank information
4. Credit interchange
Credit reporting agencies
1. Interchange bureaus
2. Court and securities & exchange commission
3. National and local newspapers
Appraisal
Appraisal functions:
1. Related to transfer of ownership
Cite example
1. Spurious titles
2. Property claims on government lands
Examples
Part III Credit Evaluation, Financial Analysis
and Credit Decisions
Credit Investigation
1. Personal interview
2. Documentary verification
CREDIT POLICIES
1. Approval authority
2. Credit limits
3. Loan-to-market value ratios
4. Past due limits
5. Territorial limits
6. Single proprietor vs. corporation
7. Other side agreements imposed by lender
8. Separation of credit from marketing operations
1. Approval authority
- Is based geographically or rank/title
Significance - ?
2. Credit limits
- The maximum amount that could be granted
to one borrower
Ex. – single borrower’s limit
purpose - ?
Determinants for a credit limit:
5. Territorial limits
- Areas where credit could be granted
1. Pay on demand
2. Payment required after completion or
occurrence of an event
Ex. COD
Questions:p141
INTEREST RATES
Modes of Interest
1. Simple interest
Annuity table
1. Character
- evaluation of the borrower’s integrity,
reliability & moral character
- look at his social/family background,
education, vices, habits & personal traits,
credit history
- No credit history: attachment to the
community, job or business, thing
purchased
2. Conditions
3. Capital
Collaterals accepted: ?
5. Capacity
2.
- a person’s wise use and control of credit
funds and his ability to pay
- this includes a judgment about management
itself
Views:
a. Employed applicant: disposable income vs.
the monthly installment
b. Self-employed: net income, stability of the
enterprise, management capacity of the
owner
c. corporation: management abilities of
executives, marketability of product lines,
stability of the enterprise, technology used
Case problems:
Employed
The applicant, Rosa Rosal with one child in
Grade 3 at a Catholic school has only one
source of income
Gross income per payday P10,000
Deductions 2,000
Loans 500
Union dues 100
Self-employed
Non-quantifiable indicators:
a. Quality of machinery, equipment,
technology
b. loyalty of customers
c. Quality of inventory
e. Competence of officers
#2 Financial Analysis
Liquidity Ratios:
a. Current ratio- Current Assets/Current Liabilities
- it indicates the extent to which the claims of ST
creditors are covered by assets of which
maturity corresponds to the maturity of the
claims
CA: cash, marketable securities, accounts
receivables, inventory
CL: accounts payable, ST notes payable, income
taxes payable, accrued expenses
Leverage Ratios
- Measure the contribution of funding by owners
compared with the financing provided by
creditors of the firm
a. Current liabilities to net worth - CL / TA-TL
- High ratio indicates ST gap financing
b. Coverage of Fixed Charges - Net Profit before
IT / Fixed Charges
- Measures the extent of the decline in earnings
without resulting in financial embarrassment due
to inability to meet annual fixed cash outlays
1. ST creditors
- Concerned with the ability of a borrower to meet
current obligations promptly
- Current ratio, acid-test ratio, turnover of
inventory & receivables
2. LT creditors
- Interested in the working capital position to
indicate ability to pay principal and interest
- TL to OE, OE to TA, FD to NWC, FA to OE, FD
to TC, FA to FD
3. Management
- the above ratios, comparative for a
certain period and the situation of competing
companies in the same industry indicates if
performance improvement is possible
4. Stockholders
- shareholders are interested in per share
ratios; rate of return and yield, capital
appreciation measured by market value
#8 Account Management
Aging of Accounts
- Refers to the age in relation to the due date and
the account is classified according to current or
past due
Ex. P179
Causes of Non-payment
1. Natural calamities
3. Unproductive investment
4. Unproductive expenditures
5. Extended hospitalization w/o health
insurance coverage
6. Large educational outlays
7. Death of family provider w/o life ins
coverage
8. Product defects
9. non-compliance with warranties
10. Constant breakdown and inefficient repair
service
General Collection Policies
Consideration:
1. immediate recovery of the credit granted
2. Appliance industry: ER is 50%-70% per year
Reason: high cost of collection
higher bad debts risk
3. Appeal stage
- Installment account: strong reminder by field
collector; bank loan – strong letter of appeal
[penalties, surcharges]
4. Threat stage
- IA: threat of repossession or legal action;
Collection Goal:
Total amount that must be collected to bring all
accounts up-to-date or in current status
#10 Recovery of Credit Granted
Assumptions:
1. Credit transaction has been consumed
1. Term extension
2. Merchandise return on swap
3. Condonation of penalties or swap
4. Restructuring: simple, document substitution
5. Deposit of durables, movables
6. Debtor substitution
7. Decion en pago
8. Addition of guarantor or surety
9. Securitization
Condition: debtor is willing to pay
1.Term extension
- Extra time to tap his resources and make
settlements of obligation
2. Merchandise return swap
- For unsold merchandise, the wholesaler-
creditor could take back the merchandise
[change it with new ones]
- Seller protects his business relationship with
the buyer
3. Condonation of properties and surcharges
- non-collection of penalties and surcharges or
interest in exchange of the full payment of the
account
4. Restructuring
Simple restructuring - terms are extended and
monthly payments reduced to affordable levels
Document substitution – change from accounts
receivable to notes receivable by signing a
promissory note
adv. A. strengthens the financial condition of the
creditor [more reliable]
b. PN could be used by the creditor to pay its
own debts or as collateral
8. Dacion en pago
- If there is a collateral to the loan, debtor sells the
property to the seller based on near market
value
8. Addition of guarantor or surety
- Creditor believes that the debtor has financial
difficulties, another guarantor or surety is
recommended
- Objective is protection of the creditor’s
asset/principal
9. Securitization
- Applies to unsecured credit obligations