UNDERSTANDING CHANGE

MBA IV SEM
Organizational Change Management
Itis not uncommon for an organization to choose
to conduct a project that will have impact on the
organization itself. Examples:

New Time and Attendance System

New email system
Transition from paper to electronic Requisitions
Change from primarily print to primarily electronic
media
Introduction of a new technology
Distribution of workers in new office space
Changing Trends
Globalization of markets
Technological Changes
Political Realignments
Changing Demographics
Changing customer preference
Organizational restructuring
Changing Trends in HRM
An older workforce
Employee Migration
Gender Diversity
Global Managers
Career Management
Challenges of HRM
Social responsibility of business
What is Change???
Make or become different
Give or have different form
Dissatisfaction with the old and belief in the new
Organizational Change Management
What is Organizational Change?
It is generally considered to be an organization-wide
change, as opposed to smaller changes such as adding a
new person.
It includes the management of changes to the
organizational culture, business processes, physical
environment, job design / responsibilities, staff skills /
knowledge and policies / procedures.

When the change is fundamental and radical, one might

call it organizational transformation
Copyright CVR/IT Consulting 2004
Forces of changes
Internal and external forces
External forces
Political forces
Economic forces
Technological forces
Government forces
Increased global competition
Changing customer needs and preferences
Internal Forces
System dynamics
Inadequacy of administrative process
Individual and group expectation
Structure- focused change
Technological change
Person focused change
Profitability issues
Resource constraints
Types of organization changes
Happened change Directional change
Reactive change Fundamental change
Anticipatory change Total change
Planned change Transformational
Incremental change change
Operational change Revolutionary changes
Strategic change Recreation
Bipolarity or Duality of change
Change as continuous and intrinsic to an orgn.
Change as extrinsic and discontinuous
Change as patterned and predictable
Change as complex and unpredictable
Plateaus of change
Micro changes
Organizational changes
Macro changes
Managing change
Ability to plan, implement and manage change
Change consciousness
Focus
Sequencing
Layering
Speed
Boundarylessness