What Is Vision

Picking

• AR is an interactive experience where reality is extended by

computer-generated information
• From simulation virtual reality headsets to everyday smart glasses,
this technology can bring value and excitement through multiple
applications and industries.
• Vision picking empowers users with access to real-time digital order
information, while freeing them completely from handheld RF
devices.
• The smart glasses provide visual and voice cues to guide workers.
The glasses also have navigation features that can sense the
worker’s positioning in the warehouse.
Vision Picking In
DHL

• International shipping, courier, and packaging service

• Global market leader in the logistics industry
• Vision picking process is one of the Digitization strategy
• In 2015 Smart Glasses had a successful pilot run
• In 2019 it was announced that the second generation of Glass
• A longer battery life and 2X as fast and shorter charging times.
• Additional features would be object recognition
 - Reduce costly returns
- Drive customer value
- Maximum productivity
- Process optimization/re-engineering
- Competitive advantage
ORGANIZATION - Lower overhead costs
- Research and development (R&D)

- Empower/capable workforce
- Less training hours
VALUE OPS. MANAGERS
- Rapid on-boarding process
PROPOSITION - 'Foolproof' methods

- More accurate
- Efficient results
- Powerful toolset
- Unlock full potential
EMPLOYEES - Constant support
- Maximum engagement
- Job satisfaction
Features of Vison
Picking
• Hands-free scanning of barcodes
• The number of the pick locations are displayed
• Voice recognition with ability to program languages
• Single and multi-unit order picking
• Visual guidance (No. of items to pick, where to place them)
• Recommends best pick path
• Heads-up display with a simple and intuitive user interface
Benefits of Vison
Picking
• Minimal training time required for operators
• Language independent navigation within the
warehouse
• Optical picking instructions replace paper, visual
(lights) or voice-based directions
• Fully automatic tracking of lots and serial numbers
• 100% error-free picking improves quality control
• Applicable in every warehouse without structural
changes or other modifications
• User position can be detected through-out
warehouse
Vision Picking in
2mins

 Current challenges
 What is Vision Picking?
 The Process
 Features & capabilities of the
technology
 Value for the organization, Ops.
Managers & workers
 Key benefits
About the CASE

Name of the Article : DHL supply chain deploys the latest version of SMART
-Glasses worldwide
Cooperate Author : DHL
Published : 21/05/2019

Purpose :To illustrate the practical use of Wearable Glasses in Logistics

To demonstrate how Smart Logistic Technology is changing -the SCM
• Create an Industrial standard
• Adopted by Many Big Companies
 DHL vs Competitors

More Safe Less Errors

 DHL vs Competitors

More Efficient Faster

DHL Future Plans

SMART Warehouse
Technologies used in SMART
warehouse

I. Indoor Positioning (Aggregating Individual Positioning)

II. Utilization of Marital Handling Equipment
III. SMART Warehouse Management System

https://youtu.be/5zuyssUMGTc
Weakness Of the Wearable Glasses

Battery Capacity High Customization

 Weakness Of the Wearable Glasses

Implementation Signal Interference

Cost
 How Vision Picking could
negatively impact a business
1. Security Challenge

• Vulnerable to cyber-attack and threats

• Lack of security protection with head-mounted display (HMD)

 Intruder can hack into smart glasses and gain warehouse

information

• When smart glasses are compromised, users might be

displayed unwanted info
Google's Sergey Brin
 Real Case: Smart glass users concerned about data being
wearing Google Glass at
New York fashion week permanently stored in Google’s server
 How Vision Picking could
negatively impact a business

2. Organizational Challenges

• Chakraborty & Gupta (2017) have shown that none

of the respondents were aware of the concept of AR

• Reluctancy in adapting AR technology

• Costly implementation of vision picking

 Entire infrastructure needs to revamp to

accommodate

 Compatibility issue (hardware & authoring

platform)
 Another thing that could go
wrong with Vision Picking

Safety Working Environment

• According to the report published by Schwerdtfeger in 2017, workers’
eyes are under higher strain using smart glasses Pick-by-vision Packing

• Inferior quality of smart glasses limit the field of view (dangerous

especially when using smart glass on forklift)
• Confusion, visual fatigue, and low concentration
 The fusion of real-world objects with the virtual elements might
lead to a virtual mess that will be too demanding to endure in the
long run.

 Frequent errors with the positioning of components in the order Forklift driver with AR
glasses
picking
Lesson for other businesses

• Security Standard
Ensure testing on security level is carried out beforehand
Establish the data collection policy that limits the AR company
• Safety standard
Policies outline the workplace safety must be adhered
Display appropriate amount of information in the smart glasses
Ensure the technology is easily adaptable
 Conclusions

Both benefits and drawbacks must be considered before implementing

Worker’s health always comes first

In the long-term, AR will become the trend given its benefits to the stakeholders

Various developments and implementations are still at an early stage

 References

• Lateshipment.com. (2020, 04 20th). Shipping Carriers Compared: DHL Vs. FedEx Vs.
UPS in 2020. Retrieved from Lateshipment.com:
https://www.lateshipment.com/blog/overview-of-fedex-ups-and-dhl/
• Deutsche Post. (2019, 05 21st). Vision Picking at DHL - Augmented Reality in Logistics.
Retrieved from Deutsche Post: https://www.dpdhl.com/en/media-relations/media-
center/videos/dhl-vision-picking-pilot-project.html
• Dhir, S. (2019). DHL. Cases in Strategic Management , 55-72.
• DHL. (2017, 10 16th). DHL Smart Warehouse. Retrieved from YouTube:
https://www.youtube.com/watch?v=5zuyssUMGTc&feature=youtu.be
 References

• Global Trailer. (2019, 06 14th). Wearable tech to boost warehouse productivity: DHL.
Retrieved from Global Trailer:
http://www.globaltrailermag.com/news/article/wearable-tech-to-boost-warehouse-
productivity-dhl
• Günthner , W. A., & Reif, R. (2009). Pick-by-vision: augmented reality supported
order picking. The Visual Computer volume , 461-467.