Professional Documents
Culture Documents
Registration FO
Registration FO
• Name
• Address
•· Telephone number
•· Company affiliation
•· Payment method
Registration Card Data (continued)
• Expected arrival date
• Planned departure date or length of stay
• Required room rate
• Required room type
• Room number
• Method of payment
• Special requests
• Signature
• Guest registration information items flow to different
areas and functions of the hotel:
•
Room and Rate Assignment:
Room assignment is an important part of the registration
process.
Room assignment involves identifying and allocation an
available room in a specific room category to a guest.
Room assignments are finalised during the registration
process.
Room status continued
Rack rate
•· Room rate and meals (package rate)
•· Special room rates
•· Commercial/corporate
Room Rate Categories
Complimentary
Group
Family
Day use rates
Frequent traveler
Method of payment
· On-line authorization
· Invalid cards
· Cancellation bulletins
· Floor limits
· Reserving credit
Direct billing:
Eligibility requirements