HP NOTEBOOK BATTERY CHARGER

SERVICE AND SUPPORT

March 2012

© Copyright 2010 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice. HP Restricted
OBJECTIVES

After completing this course, you should be able to:

• Describe features and functionality of the HP Notebook Battery Charger
• Specify how to set up and use the HP Notebook Battery Charger
• Specify the warranty and service strategy for the HP Notebook Battery
Charger
• Identify common troubleshooting issues

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TOUR THE PRODUCT

Product introduction
Key features
Walkaround

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PRODUCT INTRODUCTION
The HP Notebook Battery Charger is an HP commercial notebook accessory that
enables users to charge a notebook’s battery without having it inserted in the
notebook’s battery bay.

The HP Notebook Battery Charger

supports all HP commercial notebook
batteries.

The HP Notebook Battery Charger is

available worldwide.

NOTE: The HP Notebook Battery Charger supports select HP consumer notebook batteries and AC adapters.
The HP Notebook Battery Charger does not support the Bond-type AC adapters that ship with some HP
consumer notebooks.

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KEY FEATURES
The HP Notebook Battery Charger provides the following features:

– Supports 5, 6, and 8 pin HP commercial notebook batteries

– Supports Smart-pin and non Smart-pin AC adapters
– Supports all HP commercial notebook AC adapters
– Provides under voltage, over current, and short circuit protection
– Provides status information using an LED

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WALKAROUND

NOTE: The HP Notebook Battery Charger ships

with 5-pin, 6-pin, and 8-pin charging cables.

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SET UP AND CONFIGURE

What’s in the box?

Hardware installation
Changing charging cables

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WHAT’S IN THE BOX?
The following items are shipped in
the box:

– HP Notebook Battery Charger

– 5-pin charging cable
– 6-pin charging cable
– 8-pin charging cable
– Warranty RTF card
– Quick Setup Poster

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HARDWARE INSTALLATION 1/3
1. Select the charging cable that
matches the connector on the
battery.
NOTE: The HP Notebook Battery Charger
ships with 5-pin, 6-pin, and 8-pin charging
cables.

2. Connect the mini USB

connector on the charging cable
to the mini USB port on the HP
Notebook Battery Charger.

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HARDWARE INSTALLATION 2/3
3. Connect the charging cable to the connectors on the battery.

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HARDWARE INSTALLATION 3/3
4. Connect the AC adapter
connector pin to the
appropriate port on the HP

NOTE: Notebook Battery Charger.

The HP Notebook Battery Charger has
Smart-pin and non Smart-pin ports.

5. Connect one end of the

power cord to the AC
adapter, and the other end to
an AC power source.

CAUTION: Use only the AC adapter that

shipped with the notebook. Ensure that
only one AC adapter is connected at a
time.

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CHANGING THE CHARGING CABLE 1/2
1. Lift the charging cable latch to release
the charging cable connector.

2. Remove the charging cable connector

from the charging cable slot.

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CHANGING THE CHARGING CABLE 2/2
3. Insert a small flat-bladed screwdriver into
the charging cable removal slot on the
charging cable mini USB connector.

4. Lift the screwdriver up to disconnect the

charging cable mini USB connector from the
HP Notebook Battery Charger mini USB
port.

5. Connect another charging cable by

connecting the mini USB connector to the
mini USB port on the HP Notebook Battery
Charger.

6. Push the charging cable mini USB connector

until it is flush with the side of the HP
Notebook Battery Charger.

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USE AND MAINTAIN

LED states
Storage

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LED STATES
LED state Description
On The connected battery is fully charged.
Off The AC adapter is not connected or the charging cable connector is not
connected properly to the battery.
Blinks on and off The connected battery is charging normally.
with 1 second
intervals
On for 2 seconds, • The HP Notebook Battery Charger is properly connected.
then switches off • The HP Notebook Battery Charger is ready to charge.
• The power input is normal.
Continuous rapid • The AC adapter input current is too high.
blinking • The HP Notebook Battery Charger output current is too high.
• The HP Notebook Battery Charger input current is too low.
Blinks 3 times • The AC adapter input voltage is abnormal.
quickly, then • The HP Notebook Battery Charger input current is abnormal.
powers off • The battery temperature is above normal.
• The charging time has exceeded the recommended 10 hours.

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STORAGE
The HP Notebook Battery Charge has a built-in storage feature that neatly stores
the connected charging cable when it is not in use.

1. Push the charging cable

connector into the slot next to
the AC adapter ports.

2. Push the charging cable latch

down to secure the charging
cable connector in the slot.

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SERVICE AND SUPPORT

Warranty
Support strategy
Spares
Troubleshooting

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WARRANTY
The HP Notebook Battery Charger features a standard one year limited hardware
warranty.

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SUPPORT STRATEGY
HP will continue to provide support for the HP Notebook Battery Charger for 5
years after it has reached the end of manufacturing (EOM).

The HP Notebook Battery Charger is not serviceable. Damaged or defective

units cannot be serviced or repaired by the customer or by HP.

HP will replace defective units at no cost to the customer.

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SPARES

Spare part Part number

HP Notebook Battery Charger—Without 644191-001
charging cables

Cable kit—Includes 5-pin, 6-pin, and 8- 644192-001

pin charging cables

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TROUBLESHOOTING
Issue
The battery and AC adapter
are connected, but the
battery is not charging and
there is no LED indication.
The battery and AC adapter
are connected, but the
battery is not charging and
the LED is flashing
continuously.
The battery and AC adapter
are properly connected, but
the HP Notebook Battery
Charger switches off after
the LED flashes three times.
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Possible cause
The charging cable could be
connected to the battery in
reverse.
The wrong AC adapter is
connected.
The battery could be
overheating, or the charging
time could have exceeded
the recommended 10
continuous hours.
Possible solution
Disconnect the charging
cable from the battery, flip
the charging cable connector,
and then reconnect it to the
battery.
Make sure the connected AC
adapter shipped with the
notebook that the battery is
intended for.
Disconnect the battery and
the AC adapter, allow the
battery and the HP Notebook
Battery Charger to cool
down, and then reconnect the
AC adapter and the battery.