SAP SD OVERVIEW

BG IT

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 SD
Sales
Sales:
A transaction between two
parties where the buyer receives
goods (tangible or intangible),
services and/or assets in
exchange for money.
Distribution
Distribution:
The movement of goods and services from the
source through a distribution channel, right up
to the final customer, consumer or final user,
and the movement of payment in the opposite
direction, right up to the original producer or
supplier.
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 SD in SAP
The sales and distribution (SD) function of SAP
is part of the logistics area.
SD module contains the processes that help a
company integrate with their customers.

These processes include providing quotations to customers, receiving

sales orders via phone, internet or EDI, shipping the finished goods,
and finally billing the customer for the goods that they have received.
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 SD Components
Master data Mast
Flexible data structures that support the business environment, includes er
information about customers, materials and business partners data

Sales
Primary base for customer order management

Shipping and Transportation

Delivery Scheduling, Returns Deliveries & Stock Transfer

Foreign Trade
Manage import and export processes, integrating them
efficiently into the supply chain

Billing
Comprehensive set of billing functions

Sales Support
To support the staff involved in business development and
customer service processes

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SD Overview — Master Data

Detailed information about customers,

materials and business partners
Flexible data structures that support the
business environment
Specialized master data to support sales
order processing

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 SD Overview — Sales
Primary base for Sampling of functions
customer order Inquiries & Quotes
management Sales Orders
Returns
Highly customizable Contracts & Scheduling
Sophisticated pricing Agreements
Integrated ATP Back Orders & Subsequent
Deliveries
Integrated credit Credit & Debit Memo
management Requests

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SD Overview — Shipping and
Transportaion
Main functions
Picking, Packing & Inventory management
Generate Shipping Documents
Transportation Management
Routes
Transportation Scheduling
Delivery Scheduling, Returns Deliveries
& Stock Transfer

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 SD Overview — Billing

Invoice Generation — automatic or

manual
Comprehensive set of billing functions
Linked documents — e.g. invoice &
credit memo
Real-time integration with finance (FI)
Fully integrated and comprehensive
pricing

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 Foreign Trade
Data that describes the export or dispatch characteristics of a sales and
distribution (SD) transaction.
Data Description Comments

Payment guarantee data  Payment guarantee procedure  

(sales orders only)  Financial document number

Partner data  Ship-to party The system copies this data from the sales
The ship-to party key order.
 Country key
The ship-to party’s country key

Customs data  Mode of transport The system determines this data based on
(deliveries and billing The technical customs term describing the route if the appropriate setting has
documents only) how (for example, by sea or air) the been maintained in Customizing (Table
goods are taken across a national 617).
border The system adopts this data as default
 Office of exit values in deliveries and billing documents.
The key for the customs office at the
border, where the goods are loaded
onto the mode of transport with
which they will cross the border
 Inland (domestic) mode of transport
The type of transport used from the
delivering plant

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SD Overview — Sales Support

Provides the functionality to support the staff

involved in business development and
customer service processes
Primary functions
Sales Prospects
Contact Persons
Competitors and Competitive Products
Sales Activities
Direct Marketing

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Sales & Distribution

- Process Flow -

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 Supply Chain Process

Customer Order Picking Goods Issue

Final Payment Accounts Receivable Billing

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 Order-to-Cash Process
Check
Sales Order Availability
Entry
Sales Quotation Delivery Note &
Entry Pick Materials

Pre-Sales Sales
Activities Process
Pack
Materials

Post Goods
Receipt of Issue
Customer Payment Invoice
Customer

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 SAP Process Steps

Sales Sales
Quotation Inventory
Order
Deduction

Shipping Delivery Post Goods

Picking
Note Issue

Billing Billing

Post
FI
Incoming
A/R
Payment
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Sales — Inquiry & Quotation

Support pre-sales processes

Are time sensitive
Automatic availability check
Automatic pricing
No impact to FI
Can be used as reference documents

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 Sales — Sales Order
Core of customer Automated standard
order management functions ...
availability check
No impact to G/L
MRP updating
Can reference existing pricing
documents credit check
Copies key delivery scheduling
information from export control
master data shipping & route
determination

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 Shipping — Delivery Note

Initiates the shipping process

Control document for shipping
processes — maintains status of each
processing step
Re-confirms: availability, credit, foreign
trade, delivery scheduling
Facilitates transportation planning

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Shipping — Picking & Packing

Picking: Physical activity of moving

goods from the warehouse for further
processing (packing, loading)
Packing: Determines packing materials
and packing details
Advanced processing includes, e.g.
batch mgmt., serial number control

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Shipping — Post Goods Issue

Completes the shipping process

Typically performed when customer
takes ownership
Updates inventory
Updates G/L accounts
Cost of goods sold
Inventory

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 Billing

Generate customer invoice

Updates FI
Customer account
G/L accounts: revenue, discount, etc.
Applies relevant pricing
Updates customer credit

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Sales & Distribution

- Organizational Structures -

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 Sales Organization
Client
860

Company Code
CC00

Domestic Sales Europe Asia Pacific

Sales Organization Sales Organization Sales Organization
BD EURO APAC

Direct Wholesale Retail Wholesale Wholesale

Distribution Channel Distribution Channel Distribution Channel Distribution Channel Distribution Channel
DI WH RE WH WH

Baseball Softball Baseball Softball Baseball Softball Baseball Cricket Baseball

Division Division Division Division Division Division Division Division Division
BB SB BB SB BB SB BB SB BB

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 Sales Organization
Sells and distributes products, negotiates terms of sales
and is responsible for these business transactions
A sales organization is responsible for negotiating sales
conditions and distributing goods and services.
It represents the top organizational level to which you
sum sales figures. There must be at least one sales
organization defined
A sales organization is assigned to only one company
code.
More than one sales organization can be assigned to a
company code.

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 Distribution Channel

A Distribution Channel is the way sales

materials reach the customer.
A distribution channel can be assigned
(serve) to more than one sales organization.
Distribution Channels allow for different
conditions such as minimum order quantities
and pricing.

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 Division

Divisions are used to present product lines.

At least one division must be defined.
Divisions can be assigned to more than one
sales organization.
Divisions restrict access to materials, so care
should be exercised in defining divisions.

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 Sales Area
A Sales Area is a valid combination of :
Sales Organization
Distribution Channel
Division
Will be used to link together the organizational
aspects of sales to customers
Customer Master Data and Sales Documents are
linked to sales areas.
Used for statistical analysis

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 Sales Area

MCML (1000)

Dealer / Exports
Institutional (20)
Distributor (10) Sold to Part (60)

Cement (10)

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 Sales Office

Typically defines a market area

Linked to one or more Sales Areas
Optional organization structure

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 Sales Group

Sales Group
Sub-division of a sales office, territory of
market

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 Geo-graphical Sales Organization
Domestic
Sales Area

MCML – MCML – MCML –

Dhaka (1000) Bogra (1002) Meghna Ghat (1003)

Uttara (A01) Gulshan(A05) Bogra Sadar (M05) NG. Sonargaon (A14)

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 Sales Person

Sales Person
Defined in HR — Personnel Admin.
Specifically defines an individual rather
than a position (sales rep.) in sales
processing

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 Geo-graphical Sales Organization
Domestic
Sales Area

MCML – MCML – MCML –

Dhaka (1000) Bogra (1002) Meghna Ghat (1003)

Uttara (A01) Gulshan(A05) Bogra Sadar (M05) NG. Sonargaon (A14)

Sales Sales Sales Sales Sales Sales

Person Person Person Person Person Person

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 Plant

A physical or logical site where value is added

A plant can be a
Production facility
Warehouse
Distribution vehicle

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 Storage Location
A subdivision of a
plant where
inventory is
managed.

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Storage Location
Plant Storage Description
1010 1000 RM -Clinker
1010 1001 RM -Fly Ash
1010 1002 RMl -Gypsum
1010 1003 RM -Lime Stone
1010 1004 RM -Slag
1010 1005 RM-PozzolanaShed
1010 1010 Packing Material
1010 1011 PM-Prodn.Flr
1010 1020 SFG - Silo 1
1010 1021 SFG - Silo 2
1010 1022 SFG - Silo 3
1010 1023 SFG - Silo 4
1010 1024 SFG - Silo 5
1010 1025 SFG - Silo 6
1010 1026 SFG - Silo 7
1010 1030 Finished Goods .
1010 1040 Engineering Stor
1010 1050 General Stores
1010 1060 Scrap Location
1010 1070 Stock Yard
1010 1080 Civil Location
1010 1090 Sales and Dist.

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Shipping Point & Loading Point

Shipping Point
Location that performs all delivery related
activities
Assigned a factory calendar
A delivery can be processed from only one
shipping point
Loading Point
A subdivision of the shipping point used for
more specialized handling

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 Shipping Organization
Plant
100

Shipping Shipping
Point S01 Point S02

Loading Loading Loading Loading

Point L01 Point L02 Point L03 Point L04

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Shipping Organization MCML
Plant
1010

Shipping Point
MCML Mongla
(1010)

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Sales & Distribution

- Master Data -

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SD Master Data - Core Elements

r
me

M
ate
sto
Master

r
Cu

ial
Data

Pricing

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 Master Data

Customer Pricing
Master Master
Material
Master

Master Data is centrally stored (shared across application modules)

and is processed to eliminate data redundancy.
When creating business transactions (like a sales order) the R/3
system copies information from master data.
Three kinds of master data are critical to sales order processing:
Customer - Shared with FI/CO
Material - Shared with MM and PP
Pricing

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 Material Master
Contains all data required to define and manage a
specific item of material
Integrates data from
Inventory Control (MM)
Manufacturing (PP)
Sales and Distribution (SD)
Accounting (FI and CO)
And other departments
Each user has a unique view

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Material Master Data
 Material Master
 Contains all the information a
company needs to manage
about a material
 It is used by most
components within the SAP
system
 Sales and Distribution
 Materials Management
 Production
 Plant Maintenance
 Accounting/Controlling
 Quality Management
 Material master data is
stored in functional segments
called Views

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 Material Master Views
Sales Data

Basic Data Purchasing Data

Mat. Plan. Data

Forecasting Data
Material Master

Storage Data

Controlling Data Quality Data

Accounting Data

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Sales & Distribution

- Customer Master -

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 Customer Master

G e n e ra l
D a ta

S a le s & D is tr ib u tio n Com pany Code

D a ta D a ta

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 Customer Master
Centralized data for both SD & FI
Segmented into three sections
General data - address & communication
Company code data (FI) - banking and
payment information related to FI
Sales data (SD) - pricing, delivery, output
The sales data is specific to one sales
area and is therefore dependent on the
sales organization

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Customer Master by Sales Area

Customer
Sales Organization
Distribution Channel
Division

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 Account Groups

Account group determines which fields

are to be used in defining customer
master data

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Sales & Distribution

- Business Partners -

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 Business Partners
Defines all of the parties involved in a
business transaction and differentiates
between their roles — customer,
carrier, employees, customer contact,
etc.
Through customizing the system
automatically assigns partners to the
customer master and to transactions

Sold-to Ship-to Bill-to Payer

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 Business Partners
The system creates these four business
partners by default. All four are required.

All four may be the same or may be different.

Since these are automatically assigned

partners you may need to add additional
partners to carry out your business
transactions.

Sold-to Ship-to Bill-to Payer

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Business partners — Sold-to
Customer that
orders the goods
Can perform all Sold-to
primary partner Ship-to
functions — sold-to,
ship-to, payer, bill-to Bill-to
Primary type of Payer
business partner
Cannot be linked to
other sold-to
partners
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 Business partners — Ship-to
Party that receives
the goods
Sold-to
Can be created as an
independent partner Ship-to
and linked to one or
Bill-to
more sold-to partners
Payer

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 Business partners — Bill-to
Party that receives
the invoice
Sold-to
Can be created as an
independent partner Ship-to
and linked to one or
Bill-to
more sold-to partners
Payer

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 Business partners — Payer
Party that sends the
payment
Sold-to
Can be created as an
independent partner Ship-to
and linked to one or
Bill-to
more sold-to partners
Payer

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Business Partners — Example
Sold-to Sold-to

Ship-to Bill-to Ship-to

Ship-to Payer Ship-to

Ship-to Ship-to

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Sales & Distribution

- Pricing -

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 Pricing
“World-class” functionality
Highly customizable & extendible
One of the most complex features of SAP
Used to determine the net price for a material
or an order
Pricing is carried out automatically based on
predefined prices, discounts, and surcharges

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 Pricing Process
Standard pricing calculates the gross
price, then applies discounts, surcharges
and applicable taxes to arrive at the final
price
final price = gross price - discounts + surcharges +
taxes

Cost-plus pricing determines the base

cost and applies the appropriate
discounts, surcharges and taxes
final price = cost - discounts + surcharges + taxes
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 Pricing Components

Pricing is based on a matrix of

predefined and custom elements
Delivered element groups (a.k.a.
conditions)
Prices
Discounts & Surcharges
Freight
Taxes

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 Pricing Procedure

• In short, the mechanism used to arrive at

the final price
• Considers all of the applicable pricing
conditions, e.g. material price, customer
discount
• Is assigned by: sales area, sold-to party
and sales document type (e.g. sales
order)

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 Pricing Procedure

• The pricing procedure uses what SAP calls

“the condition technique”.
• The pricing condition technique starts with
the:
– Pricing Procedure which looks at
– Conditions which use
– Access Sequences which accesses
– Condition tables which point to
– A price, discount or other condition ($)

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 Price Agreements

Simple price Detailed price

agreements agreements
product pricing scales
customer rebates
customer & material customer expected
customer group & price
material

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Sales & Distribution

- Transactions -

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Order Processing Functionality
Delivery scheduling
Availability check
Transfer of requirements to MRP
Pricing
Credit check
Shipping point & route determination
Foreign trade & license processing
Document flow

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 Availability Check
Determines the material availability date
Considers inward and outward movement of
inventory — customizable
Influences partial deliveries by
proposing a quantity that can be delivered on the
requested date (complete delivery)
determines the earliest date for full delivery
determines the number and dates for partial
deliveries to fulfill the order

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 Availability Check……
In determining the material availability
date the system can include specific
stocks if selected, such as:
Safety stock
Stock in transfer
Quality inspection stock
Blocked stock
Restricted use stock

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Transfer of Requirements to MRP

Ordered quantities are passed to MRP

(MM)
Controlled by the schedule line category
Blocking of documents can affect
requirements passing — delivery block

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 Credit Check

Efficient means to implement credit

management
Integrated with FI — via credit control
area
Automatically alerts when a credit check
fails
Comprehensive credit management
reporting

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Shipping Point & Route Determination
A shipping point is determined for each line
item — shipping point determination
A delivery can only be processed from one
shipping point
Routes - route to be traveled & transit time
are determined using customized rules
Routes can be used to simply define transit
time

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Foreign Trade & License Processing

Predefined trade areas — SAFTA, EU

Automated reporting for trade areas
Automated controls
license management
embargo lists
control by customer, country, product,
point in time

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 Quotation Type
Quotation Type Description
ZBDC BICL - Donation Conf

ZBDP BICL-Depot. Quot.

ZBLQ BLPGL-Barisal Quota

ZBMC BICL - Delivery Conf

ZBMD BICL-DOC Modonganj

ZBPC BICL - Pagla Dl Conf

ZBQT BICL - Quotation

ZMDC MCML - Delivery Conf

ZMDD MCML - Cash Del Conf

ZMDP MCML-Depot. Quot.

ZMMC MCML - Delivery Conf

ZMMD MCML-Madanganj Quot.

ZMPC MCML - Pagla Dl Conf

ZMQT MCML - Quotation

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Quotation Creation

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Quotation Creation….

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Quotation Creation……

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Quotation Creation……..

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Quotation Creation………

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 Sales Order Type
SO Type Description
ZBDD BICL - Donat W.R. DC
ZBDE BICL-Depot Sale
ZBFC BICL -Free of Charge
ZBGR BICL - Group Company
ZBJW BICL - Job Work
ZBMF BICL FreeSale Madonj
ZBMG BICL GRP sale Modanj
ZBMS BICL-Std Sale Modanj
ZBMW BICL-W R SalesModanj
ZBON BICL - One time Sale
ZBPS BICL - WR SecondSale
ZBRM BICL - R M Sales

ZBSD BICL - Sale W.R. DC

ZBSN BICL-STO 2
ZBSO BICL - Standard Sale
ZBSS BICL -Secondary Sale
ZMDE MCML-Depot Sales
ZMDT MCML - STO-Depot.
ZMEX MCML - Exports
ZMFC MCML - Free of Charg
ZMGR MCML - Group Company
ZMMS MCML-Madangonj Sales
ZMNL MCML - STO
ZMON MCML - One time Sale
ZMRG MCML - R M Group Sal
ZMRM MCML - R M Sales
ZMSC MCML - Scrap Sales
ZMSD MCML - Sale W.R. DC
ZMSO MCML - Standard Sale
ZMSS MCML - Second Sale

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Sales Order Creation….

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Sales Order Creation….

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Sales Order Creation…..

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Shipping

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 Shipping Overview

Comprehensive functionality to support

picking, packing and loading functions
Work list and deadline monitoring
Functions with backorder processing
Tightly coupled to the MM and FI
modules
Facility for transportation management

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 Shipping Overview

Order Order Order

Order
Delivery
Order
Delivery Delivery
Delivery
Delivery
Order Partial Complete
Combination Delivery Delivery

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 Shipping Overview

Delivery creation activities

checks order and materials to determine if
a delivery is possible — delivery block,
incompleteness
confirms availability
confirms export/foreign trade requirements
determines total weight & volume

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 Shipping Overview

Delivery creation activities

generates packing proposal
considers partial deliveries
updates route assignment
assigns picking location
determines batches
updates sales order — status, delivery qty

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 Deliveries & Delivery Notes
The Delivery Note
Initiates the delivery process
Control mechanism for the process
Changes to delivery are allowable - products, quantities

Picking

Delivery Packing
Note Status
Loading
Post Goods
Issue
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 Delivery Due List
Produces a work-list of deliveries
Encompasses deliveries and transfers
Can be scheduled to run in batch
Automatically combines deliveries

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 Picking

Quantities based on delivery

Assigned date when picking should
begin
Automated storage location assignment
Supports serial number tracking and
batch management
Integrated with Warehouse
Management (WM)

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 Packing

Identifies which packaging is to be used

for specified products
Identifies and updates accounts
associated with returnable packaging
Tracks the packed product by container
Insures weight/volume restrictions are
enforced

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 Goods Issue

Event that indicates the change in

ownership of the products
Reduces inventory
Automatically updates the G/L accounts
Ends the shipping process and prevents
changes to the shipping documents

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 Goods Issue

Inventory Cost of goods sold

General
ledger 750 750

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Delivery Type
Del.Type Description
ZBDE B Del- Depot Sales
ZBDS B Del - Dealer Stock
ZBFC B Del- Free Of Charg
ZBGR B Del- Group Company
ZBMD B Del-Std Sale Modan
ZBMF Mo Del- FreeOfCharg
ZBMG Mo Del- Grp Company
ZBML Mo Del- STO delivery
ZBMN Mo Del-One time Sale
ZBMR Mo Del - Returns
ZBMW Mo Del- Sale W.R. Dc
ZBND B Del-STO Depot. Del
ZBNL B Del- STO delivery
ZBON B Del- One time Sale
ZBRT B Del - Returns
ZBSD B Del- Sale W.R. Dc
ZBSO B Del- Standard Sale
ZBSR B Del - Secondary Rt
ZBSS B Del Secondary Sale
ZMDE M Del- Depot.
ZMDS M Del - Dealer Stock
ZMEX M Del - Exports
ZMFC M Del- Free Of Charg
ZMGR M Del- Group Company
ZMMD M Del- Madangonj
ZMND M Del-STO Depot. Del
ZMNL M Del- STO delivery
ZMON M Del- One time Sale
ZMRD RM Del-Standard Sale
ZMRT M Del - Returns
ZMSC M Del- Scrap Sale
ZMSD M Del- Sale W.R. Dc
ZMSO M Del- Standard Sale
ZMSR M Del - Secondary Rt
ZMSS M Del Secondary Sale 94
Delivery Process

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Delivery Process…….

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Delivery Process…….

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 Billing Overview
Automated invoicing based on sales
orders and/or deliveries
Functionality for processing credit/debit
memos and rebates
Integration with FI & CO-PA
Updates customer’s credit data
Can create pro forma invoices

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Automatic Account Assignment
Defines the G/L accounts that billing entries
are posted to — revenue, deduction, freight
charges

Application Condition Chart of Sales Cust Account G/L

Type Accounts Org. Acct. Key Account
Grp.
V KOFI CHRT SOxx 01 ERL 61000
0
From From From From From From From
Sales Table Sales Sales Customer Pricing Table
Doc. Doc. Doc. Master Proc

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 Billing Methods
Delivery Invoice
Separate invoice Order
per delivery Delivery Invoice

Delivery
Collective Order
Delivery Invoice
Invoice
Order Delivery

Invoice Invoice
Order Delivery
Split Invoice
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 Billing Documents
Explicitly specify documents
Billing due list — builds a worklist of
invoices that should be generated

Automatic posting to FI

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 Billing Documents

Revenue Customer A/R recon.

General
2000 2000 2000
ledger

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 Billing Type
Bill.Type Description
ZBB1 B Rebate Credit Memo
ZBB2 B-Rebate Correction
ZBB3 B-Rebate Part Settlm
ZBCR B Inv - Credit Memo
ZBD1 B Inv -DM Dealer Stk
ZBD2 B Inv -CM Dealer Stk
ZBDE B Inv- Depot Sales
ZBDR B Inv - Debit Memo
ZBDS B Inv - Dealer stock
ZBEX BICL Inv-Expt Sales
ZBFC B Inv- Free of Charg
ZBGR B Inv - Std Sales
ZBJW B Inv - Job Work
ZBLB B Inv - Barisal Inv.
ZBMD B Inv Modanj StdSale
ZBMF B Inv- Modanj Free
ZBMG B Inv - Modanj Grp
ZBMS B Inv-Modanj Stdsale
ZBON B Inv- One time sale
ZBPD B Inv-Debit Mad to P
ZBPI B Inv- Pro Forma Inv
ZBRT B Inv Cr for Returns
ZBS0 B Inv - SS Cancel In
ZBS1 B Inv - Cancel. Inv
ZBS2 B Inv- Cancel Cr Mem
ZMD2 M Inv -CM Dealer Stk
ZMDB M Inv- Depot.
ZMDR M Inv - Debit Memo
ZMDS M Inv - Dealer stock
ZMEX M Inv - Exports
ZMFC M Inv- Free of Charg
ZMGR M Inv - Std Sales
ZMM1 M Inv - Cancel. Inv
ZMMB M Inv- Madangonj
ZMON M Inv- One time sale
ZMPI M Inv- Pro Forma Inv
ZMRM M Inv - RM Std Sales
ZMRT M Inv Cr for Returns
ZMS0 M Inv - SS Cancel In
ZMS1 M Inv - Cancel. Inv
ZMS2 M Inv- Cancel Cr Mem
ZMSC M Inv - Scrap Sale
ZMSD M Inv - Sales W.R DC
ZMSI M Inv- StockTDept
ZMSN MCML-STO Bill
ZMSO M Inv - Std Sales
ZMSR M Inv Cr for Sec Rt
ZMSS M Inv- Secondar Sale
ZMST M Inv- Sto MCML
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Billing Process

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Billing Process

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Accounting Document…

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 Document Flow

The document flow feature allows you to find

the status of an order at any point in time. The
SAP system updated the order status every time
a change is made to any of the documents
created in the customer order management
cycle (Order to Cash).

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 Customer Returns

Return
Order
Goods Receipt
Quality Inspection

Credit Memo
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 Customer Returns
1 Order Delivery Invoice

Returns Return to
2 Return Delivery Inventory

3 Credit
Memo

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 Customer Returns

Returns document
Billing block can be proposed
Use the Order reason field to identify the
reason for the return
Full access to pricing and ability to re-price
Return delivery
Issues a goods receipt to place material
into inventory

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 Customer Returns
Credit memo
Billing block must be cleared from Return
Posts to FI
Can be processed in batch (background)
Can be processed collectively (grouped)

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Document Flow of Sales
Return Process

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Output & Text

113
 Communication — Output
Printed
Bar Coded Documents
Documents

FAX
SAP
Document
Email
EDI

Workflow

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 Communication — Output
Output — traditional forms or electronic
communications produced for internal
or external partners
Assigned to business partners & sales
documents
Definable media — EDI, fax, print
Highly customizable — Sapscript

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 Standard Report List
STANDARD REPORT
Tcode Description
VCUST Customer List
VA25 Quotations List
VA05 List of Sales Orders
VL06O Outbound Delivery Monitor
VL10H Items Due for Delivery
VF04 Maintain Billing Due List
FBL5N Customer Line Items
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Customize Report List
CUSTOMIZE REPORT
Tcode Description
ZCLED Customer Ledger Statement
ZCLED2 Customer Ledger Statement (Monthly)
ZFICB02 Sales Statement Summary
ZOPENDO Pending delivery quantity report
ZSDSS Sales Statement detail
ZSALESREG Sales Register Report
ZSDDOC DOC Approved Summary Report
ZFIBV Bank Credit Report
ZAGING Aging Report
ZSDBILLING SALES REPPORT

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 Conclusion
Real time information
Inventory visibility at plant and storage location
level
Promotional and Pricing accountability
Improved global alignment of procedures and
operation
Ability to access detailed data
 Improved Business Services communications
with customers

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THANK YOU

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