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Culture Documents
Travel Agency 2
Travel Agency 2
MANAGEMENT1
TRAVEL AGENCIES
TRAVEL AGENCIES
- Businesses that help the public with
their travel plans and needs
- Mostly operate offices that consumers
can visit or call
- Some are “virtual agencies” that sell
through internet web sites
- Can target their sales to leisure or
business travelers, or to both.
TRAVEL AGENCIES
TRAVEL AGENTS
- Also called travel advisor, travel
consultant, travel counselor or travel
planner
- A professional who analyzes,
recommends, arranges, and sell one or
more components of a person’s trip
TRAVEL AGENCIES
TRAVEL AGENTS
“ BRICK-AND-CLICK” AGENCIES
- Agencies that sell conventionally
as well as on the web
3. SPECIALIZED AGENCIES
Internet
• A global system of computer networks
that enables people to access and
communicate with any other computer
connected to it.
Types of Sites
1. Information Sites
• These provide you with details on
places, products and data, almost
always with links to other relevant
sites
2. Opinion Sites
• Self-proclaimed experts giving views
on everything about destinations
and products
3. Supplier Booking Sites
• Suppliers recognize that the NET
provides a cost-efficient, easily
updated way to distribute their
products
IMMIGRATION
- The process by which a government
official controls movement of people
across its borders
- Verifies a person’s citizenship through a
passport, visa or other documents
CUSTOMS
- The procedure by which government
agents inspect luggage and other
goods entering a country to check for
forbidden or restricted items.
CURRENCY
- Money that each country prints
AIRLINE RATE
- Exchange rate/conversion rate used
in the airline and travel industry
HOTEL RATE
- Exchange /conversion rate used in
the Hotel Industry
CROSSING BORDERS
A traveler can pay in USD
A traveler can pay in the currency of
the foreign country
A traveler can pay through credit card
A traveler through a traveler’s check.
CROSSING BORDERS
SAFETY AND SECURITY
1. Check travel advisories
2. Be careful of theft
3. Go with brands you know
4. Health Concerns
- Vaccinations, jet lag, motion
sickness, food & drink
SALES AND REVENUES
1. COMMISSIONS