Human

Resource
Chapter 11 Management
and Selection
 • LO 1 Define the managerial function of
staffing

• LO 2 Describe the systems approach to

human resource management

Learning • Lo 3 Explain the management

inventory and the factors in the
Objectives external and internal environments
affecting staffing

• Lo 4 Explain the policy of open

competition and ways to make staffing
more effective
• LO 5 summarize important aspects of the
systems approach to manager selection

• LO 6 analyze position requirements,

important characteristics of job design, and
personal characteristics needed in
managers

• LO 7 describe the process of matching

manager qualifications with position
requirements

• LO 8 discuss the orientation and

socialization process for new employees
 Definition of Staffing
• Staffing is defined as filling, and keeping filled,
positions in the organization structure.
 The Systems Approach to Systems approach to staffing
Human Resource
Management: An Overview
of the Staffing Function
• Factors Affecting the Number and Kinds of Managers
Required

• Determination of Available Managerial Resources: The

Management Inventory

• Analysis of the Need for Managers: External and Internal

Information Sources

• Other Important Aspects in the Systems Approach to Staffing

 Situational Factors Affecting Staffing

• The External Environment

• The Internal Environment

 Selection: Matching the Person with
the Job
• Selection is about choosing from candidates,
from within or outside the organization, the
most suitable person for a position.
The Systems Approach
to Selection: Systems approach to selection
An Overview
Position Requirements and Job Design

• Identifying Job Requirements

• Job Design
 Analytical and
Problem-Solving
Skills and Abilities
Personal
Characteristics
Needed in Personal
Managers Characteristics
Needed in
Managers
 Matching Qualifications with
Position Requirements
• Recruitment of Managers

• Selection, Placement, and Promotion

• The Peter Principle

 Selection
PROCESS FAIRNESS THE SELECTION INTERVIEWS
Process, AND TRANSPARENCY PROCESS

Techniques,
and
Instruments TESTS ASSESSMENT LIMITATIONS OF THE
CENTERS SELECTION PROCESS
Orienting and Socializing New Employees

• Orientation

Introduction of new employees to the

enterprise—its functions, tasks, and people.
 Managing
Human
Resources • The Future of Work
While Moving
Toward 2020