EIGHT DISCIPLINE OF

PROBLEM SOLVING
• Is a prolem solving methodology designed to find the root cause of a
problem, devise a short-term fix and implement a long-term solution
to prevent recurring problems.
WHY APPLY EIGHT
DISCIPLINES OF PROBLEM
SOLVING?
• Improved team oriented problem solving skills rather than reliance on
the individual.
• Increased familiarity with a structure from problem solving
• Creation and expansion of a database of past failures and lessons
learned to prevent problems in the future.
• Better understanding of how use basic statistical tools required for
problem solving
• Improved effectiveness and efficiency at problem solving
• A practical understanding of Root Cause Analysis
WHEN TO APPLY EIGHT
DISCIPLINES OF PROBLEM
SOLVING
• Safety or Regulatory issues has been discovered
• Customer complaints are received
• Warranty Concerns have indicated greater-than-expected failure rates
• Internal rejects, waste, scrap, poor performance or test failures are
present at unacceptable levels.
HOW TO APPLY EIGHT
DISCIPLINES OF PROBLEM
SOLVING
• D0: PREPARE AND PLAN FOR THE 8D
• D1: FORM A TEAM