STEPS TO IMPROVE

EMOTIONAL
QUOTIENT (EQ)

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 So what is EQ?

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 So what is EQ?

 It is a measure of one’s emotional intelligence.

 It is one’s capacity to be aware of, control and express their emotions and their
ability to handle interpersonal relationships.

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 How does EQ affect your life?

 It can make or break your career

 It can lead you to a happy and prosperous life or a dangerous one
 It might even save your life

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 How do you improve it?

 Self awareness
 Motivation
 Self Confidence
 Stress Management
 Empathy
 Social Skills
 Self regulation and letting go

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 Self Awareness

 Emotions are important pieces of information.

 Managing stress is the first step to building self-awareness.
 You can achieve self-management through the practice of mindfulness.

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 Motivation

 Achievement Drive- striving to improve or meet a standard of excellence

 Commitment- aligning with the goals of the group or organisation.
 Initiative- readiness to act on opportunities
 Optimism- persistence in pursuing goals despite obstacles and setbacks

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 Self Confidence

Belief in yourself-key to attain success.

So how do you develop it?

 Goal setting-It reflects what you think about yourself
 Ignore negative thoughts-change a negative thought to a positive one.
 Accepting failure-learn from failure
 Stop comparing with others -It creates an inferiority

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 Stress Management

 It's hard to avoid stress these days.

 Evaluate yourself how you react to stress (self harming, overeating, anger,
crying, depression, negativity, smoking)

 Next step towards stress management - (prepare, reach out ,take up a hobby ,
get enough help )

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 Empathy

 Understand others perception by putting yourself in their shoes.

 Don't take things personally and react.

 Have patience and a sound mind.

 Think before you speak

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 Social Skills

 First we need to know about our negatives so that we can manage or maintain
our own emotional well-being.

 Everybody has emotions right? We must apply the same to others as well.

“Communication-the human
connection-is the key to personal and
career success”
- Paul J. Meyer

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 Social Skills

 We need to improve our both the verbal and non-verbal communication so that
it the message that we give to others does not come across as an intention to
hurt them.

 We need to listen and understand.

 Advice them only if asked for.

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 Self regulation

 React when necessary, be socially tolerable.

 Observe and take control.

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 Letting go

 People may have hurt you in the past.

 Forgive but don’t forget.

 Even you might have committed some mistakes in the past.

 Try to move on.

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 Facets of Emotional Intelligence

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 In conclusion

 Take responsibility for your action.

 Apologize for your reaction.

 Forgive and forget

 Understand the feelings of the person.

 Encourage our Colleagues.

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 Thank You

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