FUTURE OF VIRTUAL TRANING

AND DEVELOPMENT

SOUMYA AMIN-901
MONICA GOYAL-918
Introduction.

 In simple terms, training and development

refers to the imparting of specific skills,
abilities and knowledge to an employee.
 Virtual training is a training method in which a simulated
virtual environment is used. In this environment an instructor
is able to explain, show or test certain abilities that can
contribute to the learning process.
Cont…

 A virtual world is a genre of

online community that often takes the form
of a computer-based simulated environment,
through which users can interact with one
another and use and create objects. Virtual
worlds are intended for its users to inhabit
and interact.
 Training & Development need = Standard performance –
Actual performance.
OBJECTIVE

 
 1. Traning has become more interactive than the earlier ones

 2.Possible to give latest and upgraded information

 3. Embracing technology may make them more flexible and

effective.

 4. While also reducing facilities and infrastructure costs for

employers.

 5.Virtual Training Can Be Effective and Fun.

Cont….
 6.learning and accessibility is among the advantages

 7.The combination of interactive games, video and

commentary makes traning very interesting

 8.Travel cost is minimised nad traning effectivess

increased

 9.Globalised world,traditional methods do not suffice

 
 10.Dispersed location traning conducted in real time
Methods and Techniques of Training

 Training methods are categorized into two groups-

 (I) on-the-job and (ii) off-the-job methods.

 On-the-job methods refer to methods that are applied in the

workplace, while the employee is actually working.
 Off-the-job methods are used away from workplaces. Other
methods are:

1.Audio-visual: Visuals Audio-visuals include television

slides, overheads, video-types and films. These can be used
to provide a wide range of realistic examples of job
conditions and situations in the condensed period of time.
Cont…

2. Programmed Instruction (PI)

 This is a method where training is offered without the
intervention of a trainer. Thus, programmed instruction (PI)
involves:

1. Presenting questions, facts, or problems to the learner

2. Allowing the person to respond
3. Providing feedback on the accuracy of his or her
answers
4. If the answers are correct, the learner proceeds to the
next block. If not, he or she repeats the same
Cont…
 Computer-based training (CBT) is an interactive training
experience in which:
 The computer provides the learning stimulus,
 The trainee must respond, and
 The computer analyzes the responses and provides feedback to the
trainee.

 Interactive video combines the advantages of video and

computer-based instruction.
 Instruction is provided one-on-one to trainees via a monitor
connected to a keyboard.Trainees use the keyboard or touch the
monitor to interact with the program.It is used to teach technical
procedures and interpersonal skills.
Cont…
 Internet-based training refers to training that is delivered on
public or private computer networks and is displayed by a Web
browser.
 Intranet-based training refers to training delivered using the
company’s own computer network.
 The training programs are accessible only to the company’s
employees, not to the general public.
 E-learning or online learning refers to instruction and delivery
of training by computer online through the Internet or the Web.
 E-learning can include:
 Task-based support
 Simulation-based training
 Distance learning
 Case Study: Würth Group
Virtual training rooms
 Interactivity during an online seminar
 The various interactive functions of Netviewer, such as the ability to
conduct a survey, are met with particular enthusiasm: “I use the surveys
to collect information about existing knowledge or to get feedback and
actively involve the seminar participants,” according to Josef Steiner,
“and I find that this is very effective!”
The service has several advantages for the Academy:
• short, weekly training units over the Internet
• students can participate directly from their desk
• follow-up training to reinforce and solidify material learned and support
transfer of knowledge to practical use
• Survey manager and transfer of control to seminar participants provide
interactivity
• VoIP function saves phone charges
 “With Netviewer, we can work
much more efficiently at our
company while saving time and
considerable travel expenses.”

JOSEF STEINER
The benefits of virtual training best practices

A conference call dedicated to the sharing of virtual training best practices revealed
a wealth of benefits characteristic to this type of training. Participants on this call
were graced with the expertise of Faith LeGendre of Cicso/WebEx a the guest
subject matter expert. Ms. LeGendre spoke from her experiences in her VP role
within 1-800-FLOWERS.
 Ms. LeGendre shared that in the virtual environment, there is actually more
collaboration between the trainees.
 Virtual training offers the organization a cost-effective means of targeting
trainees who are absent or had to leave the training early (provided the session
has been recorded),thereby saving time, money and resources;
 Ms. LeGendre also noticed that there are many more ways to check the
knowledge of trainees inside the virtual environment
 Ms. LeGendre stated that virtual learners have increased retention levels for the
materials learned
Cont.….

 Virtual training results show higher retention levels. Ms. LeGendre

suggested that an organization can run a small pilot to test this out
 There are studies that show that when a trainee learns in the same
environment in which they work, knowledge retention increases.
So, if you train people in the same location that they are going to be
applying the knowledge, you’ll see a better retention and a better
application according to these various studies.
 Another observation of Ms. LeGendre’s virtual training experiences
is that trainees have a longer attention span with virtual training
 Virtual training is a huge benefit if the organization has work-at-
home agents, not only from a training perspective, but also in the
flexibility it offers for your recruitment radius
Cont…
 Ms. LeGendre explained that with traditional training, she
had to pay 2 trainers to work on 2 different shifts to train 1 or
2 people at a time. With virtual training, she was able to
blend in the office agents with home agent training
 Virtual training allows the organization to address the
learning styles of each individual learner, i.e. the audio, visual
and textile learning styles
 If using mentors in your training (i.e. more seasoned agents
to mentor the new hires),virtual training engages these
mentors more actively
Future virtual methods of traning-
methods-Trends and case studies
 Simulation-Retail sector

 Virtual reality-Operations

 Second life-Pharmaceutical sector

Simulation

 It’s a traning method that represents a real-

life situation,with tranies decision resulting in
outcomes that mirror what would happen if
they were on the job.
 They allow tranies to see the impact of their
decisions in an artificial,risk free environment
 Eg-retail sector
Case study-A Virtual Environment-Based Training
System for Mechanical Assembly Operations

 The virtual environment based training system the they

have developed is called Virtual Training Studio (VTS). The
VTS aims to improve existing training methods through the
use of a Virtual Environment based multi-media training
infrastructure that allows users to learn using different
modes of instruction presentation while focusing mainly on
cognitive aspects of training as opposed to highly realistic
physics based simulations.

 The VTS is composed of the following three modules: Virtual

Workspace, Virtual Author and Virtual Mentor
Cont…
 The VTS was designed to be an affordable Personal Virtual
Environment (PVE) for training. We developed a low cost
wand design and use an off the shelf head mounted display
(HMD)
Cont…
 The user interacts with the tutorial using a Head Mounted
Display (HMD) and a wireless wand. Four optical trackers
(infrared cameras) and two gyroscopes are used to track the
position and orientation of the user and the wand

 Inside the Virtual Reality environment, the user can

manipulate the parts and the buttons using a virtual laser
pointer, which is controlled by the wireless wand
Modules-virtual worskspace
 Virtual Workspace houses the necessary framework to allow
manipulation of objects, collision detection, execution of
animations, and it integrates the hardware with the software
to provide the user an intuitive, easy to use interface to the
virtual environment.

 The current version of the Virtual Workspace places the user

in a furnished room with a table at the center and a projector
screen on one of the walls. Parts used in the tutorial are
placed on the table, while video as well as text instructions
are displayed on the projector screen.
Virtual author

 The goal of the Virtual Author is to enable the

instructor to quickly create multi-media
training instructions for use in the Virtual
Workspace without writing any code
Virtual mentor

 The goal of the Virtual Mentor is to simulate

the classical master-apprentice training
model by monitoring the actions of the user
in the Virtual Workspace and assisting the
user at appropriate times to enhance the
trainee’s understanding of the
assembly/disassembly process
Second life
 Second Life provides a safe and powerful platform for interactive learning
experiences that would otherwise be too expensive, dangerous, or impossible
in the real world. You can either create exact replicas—or mirror worlds— of
your physical classroom settings or you can create more dynamic training
environments that more closely align to your curriculum.
 Training in Second Life is particularly powerful for highly complex simulations
or dynamic team interactions such as sales, customer service, new hire,
compliance, leadership, or military training.
 You can learn as a group, conduct team-building exercises, and have break
out sessions as effectively and easily as in real world training sessions. Unlike
other e-learning technologies, Second Life brings trainees and their
instructors into the same virtual workspace where they can ’feel’ as if they
inhabit the same immersive environment.

 eg.second life traning in pharamaceutical company

UTILITY-ADVANTAGE
 Extendibility, Accessibility, and Suitability - Users can proceed through a
training program at their own pace and at their own place. They can also
access the training at any time, receiving only as much as they need...
 Quicker (and cheaper) turnaround of finished product.
 Collaborative and exploratory learning environments.
 Easy and affordable training delivery - ...Validate what browser(s) your
audience has and what version(s)...
 Cross Platform - ...onecan deliver your training course to any machine over
the Internet or company intranet without having to develop a different
course for each unique platform.
 Inexpensive worldwide distribution - No separate or distinct distribution
mechanism is needed (i.e., distributing CD-ROMs for CBT training). WBT can
be accessed from any computer anywhere in the world while at the same
time keeping delivery costs down.
 Reduced technical support...
DISADVANTAGE
 Limited formatting of content in current browsers - The WBT you create will
not resemble the CBT you might be familiar with because of Net bandwidth
constraints.So if your content relies on a lot of media "bells and whistles," or
particular formatting, the Net might not be the best delivery medium.
 Bandwidth/browser limitations may restrict instructional methodologies -...If
your content relies on a lot of video, audio, or intense graphics line, Net
delivery will only frustrate your learners.
 Limited bandwidth means slower performance for sound, video, and large
graphics...
 Someone must provide web server access, control usage, and bill users (if
applicable)...
 Time required for downloading applications...
 Student assessment and feedback is limited...
 Many, if not most, of today's web-based training programs are too static, with
little if any interactivity...