LESSON 8

HMIS DATA QUALITY

 LEARNING GUIDE TIME LEARNING
Lesson 8 : HMIS Data Quality ALLOTMENT RESOURCES

Intended Learning Outcomes 1.5 hours Lesson Content:

8.1. discuss data quality, quality assessment, and Lesson 8
development implementation plan;
8.2. explain the importance of data quality tools; and
8.3. differentiate the different techniques used in root cause
analysis.

Self-Directed Activity
Choose one root cause analysis technique. Identify a 2.0 hours
problem in your institution and formulate a diagram of your
chosen technique.

Baseline Concept Understanding 30 minutes

Learning Outcomes Assessment 30 minutes
 Aspects of Data Quality
• accuracy
• completeness
DATA QUALITY • update status
• relevance
Data quality is the overall utility of a • consistency
dataset(s) as a function of its ability to be • reliability
processed easily and analyzed for a • appropriate presentation
database, data warehouse, or data • accessibility
analytics system. 
THE LOT QUALITY ASSESSMENT
(LQAS)
This is a tool that allows the use of
small random samples to distinguish
between different groups of data
elements (or Lots) with high and low
data quality.
The Routine Data Quality Assessment Tool (RDQA) is a simplified version of the
Data Quality Audit (DQA) which allows programs and projects to verify and assess
the quality of their reported data. It aims to strengthen their data management and
reporting systems. The objectives are as follows:
1. Rapidly verify the quality of reported data for key indicators at selected sites.
2. Implement corrective measures with action plans for strengthening data
management and reporting system and improving data quality.
3. Monitor capacity improvements and performance of data management and
reporting system to produce quality data.
Table 8.1 Uses of the RDQA Tool
Source: RDQA User manual, 2015
DEVELOPMENT IMPLEMENTATION PLAN

An Implementation Plan is a project management tool that illustrates how a project

is expected to progress at a high level. It is developed through the following key steps
(Smartsheet, 2017):

Designate team
Define Define metrics for
Schedule Milestones Allocate Resources member
Goals/Objectives success
responsibilities
DATA QUALITY TOOLS

A data quality tool analyzes information and identifies incomplete or incorrect

data. Recently, these tools started to focus on Data Quality Management (DQM),
which generally integrate profiling, parsing, standardization, cleansing and matching
processes. (Goasdue, Nugier, Duquennoy, and Laboisse, 2007)
ROOT CAUSE ANALYSIS

A root cause analysis is a problem solving method that identifies the root causes of
the problems or events instead of simply addressing the obvious symptoms. The aim is
to improve the quality of the products by using systematic ways in order to be effective
(Bowen, 2011).
 TECHNIQUES IN ROOT CAUSE ANALYSIS

Failure Fishbone or
Mode and Ishikawa or Kepner- RPR
Pareto Fault Tree Currently
Effects Cause-and- Tregoe Problems
Analysis Analysis Reality Tree
Analysis effect Technique Diagnos
(FMEA) diagrams
 KEY POINTS TO REMEMBER
 Data quality is the overall utility of a dataset(s) as a function of its ability to be processed
easily and analyzed for a database, data warehouse, or data analytics system. 

 The Lot Quality Assessment (LQAS) is a tool that allows the use of small random samples to
distinguish between different groups of data elements (or Lots) with high and low data
quality.

 The Routine Data Quality Assessment Tool (RDQA) is a simplified version of the Data Quality
Audit (DQA) which allows programs and projects to verify and assess the quality of their
reported data.

 The development of an Implementation Plan is important in ensuring that the

communication between those who are involved in the project will not encounter any
issues and work will also be delivered on time.

 A root cause analysis is a problem solving method aimed at identifying the root causes of
the problems or events instead of simply addressing the obvious symptoms.

 Techniques in Root cause analysis include Failure Mode and Effects Analysis (FEMA), Pareto
Analysis, Fault Tree Analysis, Current Reality Tree (CRT), Fishbone or Ishikawa or Cause-and-
Effect Diagrams, Kepner-Tregoe Technique and RPR Problem Diagnosis.