Group: Water Lily

'Attitude and mindset for Public Service'.

Attitude-mindset:
confusing
When we define attitude, we visualize
mindset
when we define mindset, we think
of attitude of a person
 ATTITUDE TOWARDS OTHERS
GOOD ATTITUDE BAD ATTITUDE
TOWARDS OTHERS TOWARDS OTHERS
Motivates others Intimidates others
Respects others’ rights, Disrespects others’ rights, Has
time, property or work no regard for others’ time,
property or work
No preconceived opinion Has preconceived opinion
about others about others
Open minded to accept Does not accept others’ view
others’ view point point
Does not come to conclusion Comes to conclusion without
without getting enough getting enough information
information
 
Stance: ‘I am OK, you are Stance:  ‘I am not OK, you are
OK’ not OK’
Attitude towards works:

POSITIVE ATTITUDE NEGATIVE ATTITUDE

TOWARDS WORK TOWARDS WORK
Work is one of the best Work is seen as a burden;
educators of practical considers that people only
character Approaches work out of necessity.
work with respect
Believes in dignity of Believes that working with
labour. own hands / efforts is below
dignity.
How efficiency in Lazy, procrastinates and does
planning and organizing; not improve skills.
accepts changes.
Mindset:

 a mental state

 ‘a set of attitudes or fixed ideas

that somebody has and that are
often difficult to change’.
Public service
1. provided by government 

2. to people living within its jurisdiction,

3. either directly (through the public sector)

or

4. by financing provision of services

Notion of better Public Service:
1. Motivated and motivates others
2. Respects service receiver’s rights, time,
property or work
3.Does not bear preconceived opinion about
service receivers and colleague
4.Open minded to accept others’(service
receivers’ and coworkers) view point
5. Does not come to conclude without getting
enough information
6. Think work as educators of practical
character
7. Approaches work with respect
8. Believes in dignity of labour
9. Efficient in planning and organizing
10. Accepts changes.
Positive attitude and mindset makes
better public service provider

Conclusion:
Better attitude and Mindset: Better Public Service
FROM GROUP- WATER
LILY