MIS End Term Project

Report on
‘Human Resource Management’ In

Submitted to: Dr. Deepali Bhardwaj

Submitted by: Group 3
135/2019- Aastha Goel
143/2019- Saurabh Pati Tripathi
173/2019- Aishwarya Tiwari
174/2019- Sahil Dewan
188/2019- Arnav Shekar Phukan
Flow of Presentation
1. Brief Background about the organization
2. Reason for selecting the company
3. Identification of the main functions
4. Total cost of ownership
5. Significance of Human Resource
6. Significance of ERP in HR Recruitment
 Brief Background about the organization
Home Credit Group is an international consumer finance provider with operations in 9
countries. It was founded in 1997 in Czech Republic and is headquartered in
Amsterdam, Netherlands. The company provides loans and financial solutions primarily
to people in a very easy, simple and fast way.
Home Credit Group entered the Indian market in 2012. Home Credit India has an
employee base of 10+ Employees and has been consistently expanding operations since
its entry in 2012, with its operations spread over 179 cities across 20 States in India.

Company size 10,001+ employees

India Headquarters Gurgaon, Haryana
Type Privately Held
Specialties Consumer Finance, Consumer Durable Loans
 Reason for selecting the company
The reason behind this is that Home Credit uses Enterprise Resource Planning (ERP)
systems to manage their business functions within a centralized and integrated system.
ERP stores all entered data into a single database, allowing all departments to work with
the same information.

ERP systems help in Human Resource management in the following ways: -

•Human Resource Planning
•Sales Force Automation
•Recruitment
•Performance Management
•Training Management
•Time Management
 Identification of the main functions
Home Credit has the following main function :
o Consumer Financing
• POS Loans: POS loans are offered to finance purchases of consumer goods such as
mobile phones, home appliances by individuals at the physical “point of sale” either in
the retailer’s store at the time of purchase, or online at the time of purchase, typically
in conjunction with a retailer’s online store or platform.
• Cash loans: Cash loans are offered to customers for consumer goods or services
without a point of sale connection and, subject to local regulatory requirements,
without specifying the goods or services to be purchased.
• Revolving loans: Revolving loans are offered to existing customers who have built a
relationship and have a credit record with Home Credit through POS loans and/or cash
loans.
o Providing Credit Cards
o Opening Current Accounts
 Total cost of ownership
Total cost of ownership of ERP will include following costs:
• Hardware Acquisition
• Infrastructure
• Software Acquisition
• Installation
• Training
• Maintenance and Support
• Upgradation
• Downtime
Significance of Human Resource Management System

To provide financial services and EMI policies

• Talent acquisition and its retention
• Specialization in the respective field
• Create attractive career options ahead
• Planning pay raises and promotions
 The Results

• Building an employee friendly environment

• Extensive recruitment process resulting in overall increase in benchmarks.
• The company deals with the most valuable inventory hence building integrity and
honesty.
• Justified Payscale(Sales force automation through HireCraft).
Significanc
e of ERP in
Home
Credit
 Significance of ERP in Human Resource Management

Technology features of modern HRM system

Integration User friendliness

Common relational database Enhanced reporting and analysis

Flexible and scalable technology Process standardization and malleability

Audit trail and Drill down capabilities Internet and capabilities

Robust security Document management and imaging
 1 Gender Break-down
2 Locations
3 Ratings
4 Gender Pay Gap Gender Breakdown
5 Department Distribution
0 Total Staff 432 4%

1 Gender split
Fema le
43%
Gender Count % Male
Female 186 43% 53% Not Revealed
Male 230 53%
Not Revealed 16 4%

2 Location split

Ans Location Avg. Pay Female % Male % Not Revealed %

Bangalore ₹ 29,523 45% 52% 3%
Mumbai ₹ 27,154 41% 58% 2%
Delhi ₹ 26,725 40% 58% 2%
Hyderabad ₹ 26,443 40% 55% 5% Ratings
Pune ₹ 27,234 42% 57% 2%
Very Good Good Average Poor Very Poor Not Rated
Kolkata ₹ 30,576 44% 52% 5%

4%
3 Ratings 7% 8%

Ans Very Good 38 9% 15% 23%

Good 112 26%
Average 210 49%
Poor 76 18%
Very Poor 21 5% 43%
Not Rated 34 8%

4 Gender Pay Gap

Department Female Male Gap
Support $ 20,568 $ 20,938 2%
Finance $ 30,626 $ 30,218 -1%
Training $ 46,460 $ 45,199 -3%
Sales $ 28,513 $ 28,097 -1%
Service $ 21,575 $ 20,897 -3% Department Distribution
Company $ 27,588 $ 27,891 1%

Support Fi na nce
13% Trai ni ng
17%
7%
5 Department Distribution Servi ce
11%
Department Number %
Finance 59 14%
Training 30 7% Sal es
Sales 224 52% 52%
Service 47 11%
Support 72 17%
How HireCraft HRMS helped Home Credit?

1. Enables centralised employee database

management
2. End-to-end employee lifecycle management
3. Employee self-service
4. Effective grievance management
5. Real-time attendance tracking
6. Strategic analysis of organisation
THANK YOU!