BSBLDR402

© 2015 Innovation and Business Industry Skills Council Ltd

 Collect, Analyse and
Communicate
Information and Ideas
BSBLDR402 Lead effective workplace relationships
Session 1
Purpose of this presentation
At the end of this session, you should know how to:
 collect relevant information to analyse and
share
 communicate ideas and information
appropriately
 implement consultation processes
 seek and value contributions
 implement responsive processes.
©2015 Innovation and Business Industry Skills Council Ltd.
Collect relevant information to
analyse and share
everyday work environment
internal data
external data
what information is relevant
analyse and share
information
research methods
©2015
keyInnovation
points to guide
and Business Industry Skillsresearch.
Council Ltd.
Communicate ideas and
information appropriately
What makes effective
communication?
social diversity
cultural considerations
special needs
interpersonal communication
key points for effective
communication.
©2015 Innovation and Business Industry Skills Council Ltd.
Implement consultation processes
Why consult?

Key points for

facilitating effective
consultation.

©2015 Innovation and Business Industry Skills Council Ltd.

Seek and value contributions
Developing and refining new ideas and approaches.

©2015 Innovation and Business Industry Skills Council Ltd.

Implement responsive processes
What are responsive
processes?

©2015 Innovation and Business Industry Skills Council Ltd.