COMMUNICATION

COMMUNICATIO
N
The word ‘communication’ is derived from Latin word
‘communis’, which means common. It is a process of
exchange of facts, ideas, opinions and a means that
individuals or organizations share the meaning and
understanding with one another.

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 DEFINITIONS OF
COMMUNICATION
Communication is a process of
sharing experience till it becomes a
common possession. It modifies the
disposition of both parties who
partakes it- John Dewey.

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 DEFINITIONS OF
COMMUNICATION
Communication is
sharing of ideas and
feelings in a mood of
mutuality- Edgar Dale
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DEFINITIONS OF
COMMUNICATION
Communication is a
means of persuasion to
influence other so that
desired effect is
achieved- Aristotle.
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Communication
Process
What is COMMUNICATION?

Process of transferring information

from a sender to a receiver with the
use of a medium in which the
communicated information is
understood by both sender and
receiver.
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Communication is a process
of exchanging verbal and
non verbal messages. It is a
continuous process.

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 Communication
Process

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  Context
Communication is
affected by the context in
which it takes place. This
Components of context may be physical,
social, chronological or
Communication cultural. Every
communication proceeds
Process with context.
Encoding(communicative
symbol)
The process of conversion of subject
matter into symbols is called
encoding. The message or subject
matter of any communication is
always abstract and intangible.
Transmission of message requires use
of certain symbols.
Sender/Encoder
 A person who sends the
message. A sender makes
use of symbols (words or
graphic or visual aids) to
convey the message and
produce the required
response.
Medium
Medium is a means used to
exchange / transmit the
message For instance -
Written medium is chosen
when a message has to be
conveyed to a small group of
people, while an oral medium
is chosen when spontaneous
feedback is required from the
recipient as
misunderstandings are
cleared then and there
Message
 Message is a key idea
that the sender wants to
communicate. It must be
ensured that the main
objective of the message
is clear.
Recipient/decoder
a person for whom the
message is intended / aimed /
targeted. The degree to which
the decoder understands the
message is dependent upon
various factors such as
knowledge of recipient, their
responsiveness to the
message, and the reliance of
encoder on decoder.
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 Components of Decoding Feedback
It is the process of Feedback is the main
Communication component of communication
translation of an
Process encoded message into
process as it permits the sender
to analyze the efficacy of the
ordinary understandable message. It helps the sender in
language. Receiver confirming the correct
interpretation of message by the
converts the symbols, decoder. Feedback may be
words or signs received verbal (through words) or non-
from the sender to get verbal (in form of smiles, sighs,
etc.). It may take written form
the meaning of the also in form of memos, reports,
message. etc.

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 1. VERBAL A. Didactic B. Socratic
TYPES OF Is an exchange -One way (Dialectic)
of information communication Two way
COMMUN using words communication
including both
ICATION the spoken and
the written word.

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 LANGUAGE
PACING

ASPECTS
OF INTONATION
CLARITY AND
VERBAL BREVITY
COMMUN
ICATION
TIMING AND
RELEVANCE
 2. NON- VERBAL
sometimes referred
as body language Elements of - Touch
TYPES OF Body Language - Personal
- Gesture appearance
COMMUN - Facial - Eye contact
ICATION expression
- Posture
- Sounds
- Silence
- Gait
- Body space
and proximity

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 3. SYMBOLIC 4.
COMMUNICATION METACOMMUNICATION

Types of It is ‘communication about

communication’ so that the
Communication deeper ‘message within a
message’ can be uncovered
and understood.

It involves the verbal and nonverbal

symbolism to convey meaning. Art and
music are forms of symbolic
communication used by nurses to
facilitate understanding and healing for
patients.

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5. Written Communication

 It is the best

method when the
communicator and
the recipient are
beyond oral
communication
media.

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 7 C’s of
COMMUNICATION
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 ORGANIZATION
BARRIERS
BARRIERS PHYSICAL
arise when duties PSYCHOLOGICAL BARRIERS
OF and line of BARRIERS Physical health
COMMMUN authority are not Poor pronunciation.   Poor hearing 
clearly defined. Confused thinking.  Distances: Four
ICATION Various types of Communication distinct zones
organizational overload.  Attitude.  may greatly vary
barriers are: Fear and anxiety.  in different
 Policy Suspicious, jealousy, cultures,
 Rules and anger.  Resentment, 15-46cm
regulations antagonism and intimate,
 Facilities prejudices.  Lack of 46cm-1.2m
 Complex interest and lack of personal,
organization listening. 1.2-3.6m social,
 Status and 3.6-above public.
position

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 BARRIERS
OF MECHANICAL
From receiver’s
PERCEPTIONAL side: interrupting
COMMMUN BARRIERS
BARRIERS the speaker;
Lack of common asking too many
ICATION Non availability
experience. questions for the
of proper
 Linguistic- sake of probing.
machines.
different languages  From sender’s
 Presence of
and vocabulary. side: unclear
defective
 Lack of knowledge messages;
machines.
of any language. incomplete
 Interruption. 
 Low IQ. sentences, no
Power failure
clarification.

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 MODES OF
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COMMUNI
CATION

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Thanks!

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