CUSTOMER BASED BANKING

Customer Based Banking

Product Based Customer Based

•One customer
• Customer
information
introduction on file
different systems
• Difficulty in creating •Product factory
new products
• Different user •Standard graphical
interfaces for different user
environments interface
• Product based
•Consolidated
Customer - Bank
customer data
relation
 Banking Application Architecture
Relationship Management

Portfolio
CIF Product Factory
Management
ATM
I
N
Deposit Promissory FX F
POS FBS Securities Notes Import / Export
(TD,DD) O

C
Loans&Credits NBS EFT Cheques Merchant

Information Delivery
Teletel E
Delivery Services

N
T
Sales Support E
Telecom System CMS Treasury Payments YKB HR
R

Teller (Branch)
Corporate Tables

DAL
Internet Banking
GL / Accounting

Settlement Reporting
Phone Banking
Batch Operations

Internet Shopping

Campaign Credit Risk

PCM Productivity
Management Management

Management & Control

DATA WAREHOUSE
 Data Warehouse
• Electronic repositories of summarized historical data
• The main idea behind data warehouse is get all company data working together
so users can see more, learn more, and make the organization work better
• Data Warehouse helps users to identify trends, find answers to business
questions and derive meaning from historical and operational data.
• Data access is easier and less costly
• Decision support solutions run faster and are more accurate.
 Data Warehouse Process
Life Cycle Design Transform Extract Deliver

Transaction Data Load, Publish

Data Scrubbing and and
index and
Extraction Cleansing Subscribe
Aggregate
Partial
Solutions
Data Data Data Histories Data
Mapping Replication and Access
Summaries Tools

Complete
Integrated Integrated Data Warehouse Infrastructure
Solution