Professional Documents
Culture Documents
Change Management
Change Management
1
Identify forces that act as stimulants
to change and contrast
planned and unplanned change
• Planned Change
• Some organizations treat all change as an accidental occurrence;
however, change as an intentional, goal-oriented activity is planned
change.
• There are two goals of planned change:
• Improve the ability of the organization to adapt to changes in its environment.
• Change employee behavior.
2
Describe the sources
of resistance to change
• Overcome Resistance
• Education and Communication
• Participation
• Building Support and Commitment
• Develop Positive Relationships
• Manipulation and Cooptation
• Selecting People Who Accept Change
• Coercion
3
Describe the sources
of resistance to change
4
Compare the four main approaches
to managing organizational change
5
Compare the four main approaches
to managing organizational change
6
Compare the four main approaches
to managing organizational change
7
Compare the four main approaches
to managing organizational change
8
Compare the four main approaches
to managing organizational change
• Action research is “a change process based on the
systematic collection of data and then selection of a
change action based on what the analyzed data
indicate.”
• The process consists of five steps: diagnosis, analysis,
feedback, action, and evaluation.
Action research provides at least two specific benefits
for an organization:
• problem focus
• Reduction to resistance to change
9
Compare the four main approaches
to managing organizational change
10
Compare the four main approaches
to managing organizational change
11
Compare the four main approaches
to managing organizational change
12
Demonstrate two ways of creating
a culture for change
13
Demonstrate two ways of creating
a culture for change
14
Demonstrate two ways of creating
a culture for change
• Sources of Innovation:
• Structural variables are the most studied potential source of innovation.
• Organic structures positively influence innovation.
• Long tenure in management is associated with innovation.
• Innovation is nurtured when there are slack resources.
• Inter-unit communication is high in innovative organizations.
15
Demonstrate two ways of creating
a culture for change
• Sources of Innovation:
• Innovative organizations tend to have similar cultures:
• They encourage experimentation.
• They reward both successes and failures.
• They celebrate mistakes.
• Managers in innovative organizations recognize that failures are a natural by-
product of venturing into the unknown.
16
Demonstrate two ways of creating
a culture for change
17
Demonstrate two ways of creating
a culture for change
18
Demonstrate two ways of creating
a culture for change
19