SAFE & ON TIME ALL THE TIME

DEVELOPMENT
OF THE ALLIED
SAFETY
PROGRAM
 DuPont's STOP Safety Program
Understanding DuPont's Safety Training
Observation Program (STOP), the company’s
behavioral-based safety program, is critical for
understanding DuPont’s approach to safety.
STOP is grounded in the theory that almost all
injuries are caused by worker unsafe acts and
neglects many elements included in the National
Safety Council’s Hierarchy of Controls. DuPont
earns about $100 million in revenues by selling
other corporations a program that only returns
short-term results.
 IN THE SPRING OF 2003
ALLIED INTERGRATED
COMPONENTS OF MAJOR
AIRLINES OBSERVATION
BASED PROGRAM
 Cascading Observations
Overview
• Feedback Process focused on operational excellence
– Positive Reinforcement
– Helpful Discussion
• Based on hierarchy of leadership, carries out task observations
– Immediate feedback - positive and negative - always constructive
– Tracking and trending
– Road map for improvement through gap analysis
• Proper administration
– Engages all levels of the operation
– Sets up communication structure; Operational Excellence
 IN 2004 ALLIED PRODUCED OUR
CORPORATE OPERATIONS
STANDARDS MANUAL

“VOLUME IV SAFETY STANDARDS”

SUBJECT: FUELING STANDARDS MANUAL - VOLUME IV

Enclosed is a copy of the Allied Aviation Fueling Standards

Safety Manual, Volume IV. This Standard is effective May 1,
2004.

There are no authorized waivers, exceptions or deviations from

the requirements of this Standard, unless a written request for a
waiver is addressed to this office. Wavier approvals shall be
maintained in the manual.
If you have any questions, please do not hesitate to contact this
office.
 IN AUGUST 2004 ALLIED IN
COOPERATION WITH MIAMI
DADE AVIATION
DEPARTMENT EMBARKED ON
AN ISO-14001 CERTIFICATION
PROGRAM
 Environmental, Health & Safety
Management Systems Manual
Miami International Airport Fuel Facility
This Environmental, Health and Safety Management Systems Manual
has been developed by the Miami-Dade County Aviation Department
for the Miami International Airport Fuel Facility in collaboration with the
Fuel Facility Operator under contract with Miami-Dade County. The
purpose of this manual is to document the policies, management
systems, practices, procedures, training, documentation, and targets
for the sound operation and management of the facility with regard to
environmental, health and safety aspects and to provide a platform for
the continuous improvement of these key functions at the Fuel Facility.
This plan has been reviewed and approved by senior representatives
of all applicable departments and organizations involved with the long-
term and day-to-day management of the facility and the attendant
environmental, health and safety considerations. Accordingly, the
commitment of these entities to the proper operation and management
of the Fuel Facility, as defined in this document, is affirmed below.
On behalf of the Miami-Dade County Aviation Department:
 ISO-14001
PROGRAM
• IN FEBRUARY 2005 MIA FUEL STORAGE
AND DISTRIBUTION SYSTEM UNDER ALLIED
MANAGEMENT WAS AWARDED ISO-14001
CERTIFICATION AND PRESENTLY IS THE
ONLY AVIATION FUELING FACILITY IN THE
NATION THAT HAS SUCH CERTIFICATION
• SUBSEQUENTLY OUR SAN FUEL FACILITY
WAS TRAINED AND ORGANIZED TO THE
SAME STANDARD, HOWEVER, DID NOT
SEEK CERTIFICATION WITH THE REGISTRA
H.W. Heinrich changed the world of safety fundamentals forever with his
pioneering work in the 1930s. One of his concepts that continues to make me
think is his accident triangle (pyramid) - for every 300 unsafe acts there are 29
minor injuries and one major injury. It's the concept that we all are familiar with.
So many near misses lead to an analogous number of first aid injuries and
onward through the logic to recordables and ending in the inevitability of a fatality.
This inevitability of disaster has always bothered me. If I cross the railroad tracks
too many times I will die, or drive to work too many times or something else like
that. I am not a fatalist, so what is there that will enable the industrial workplace
to overcome this fatalistic teaching?

My work with companies and individuals that have done both well and poorly in
safety always leads to individual behaviors as a key factor after workplace conditions,
training and safety standards are addressed. So how do we attack the
fatalism of Heinrich's triangle?
 “safe and on time, all the time”

HAZZARD
 “safe and on time, all the time”

HAZARD
 “safe and on time, all the time”

HAZARD
 “safe and on time, all the time”

HAZARD
 “safe and on time, all the time”

HAZARD
 “safe and on time, all the time”

HAZARD
 “safe and on time, all the time”

HAZARD
 “safe and on time, all the time”

HAZARD
 “safe and on time, all the time”

HAZARD
 “safe and on time, all the time”

HAZARD
 “safe and on time, all the time”

HAZARD
 5,779,855,000 GALLONS

1,833,480 FUEL OPERATIONS

 “Safe & and
“safe On on
Time,
time,All Thetime”
all the Time”

Daddy didn’t come home last

night
 ALLIED AVIATION “safe
“Safe & Onand on time,
Time, all the
All The time”
Time”

Did you hear about Joe?

He fell off a truck during the night He didn’t like midnights
He was alone for hours There were no witnesses
He suffered a subcutaneous hematoma Got a bad black & blue
He will have to receive rehabilitation Go to gym twice a week
He will be out the next three months Out till the end of summer

Joe did go home last night

This next guy didn’t !
ALLIED AVIATION “Safe & Onand
“safe Time, All The
on time, Time”
all the time”
ALLIED AVIATION “safe and on time, all the time”

“Safe & On Time, All The Time”

ALLIED AVIATION “Safe & On Time, All The Time”
 “Safe & and
“safe On on
Time,
time,All Thetime”
all the Time”

SAFETY SHOULD BECOME A

WAY OF LIFE AT HOME AND
ON THE JOB
 “Safe & On
“safe andTime, AllallThe
on time, Time”
the time”

WHO HAS THE “RIGHT OF WAY”???

 “Safe & On
“safe andTime, AllallThe
on time, Time”
the time”

Daddy didn’t come home last

night
 “Safe & On
“safe andTime, AllallThe
on time, Time”
the time”

WHAT’S THE RUSH ?

TIMES NEWSWEEKLY/THIS WEEK IN OUR COMMUNITY
THE WEEK OF OCTOBER 3, 2002
AirTrain Worker Dies From Test Run Crash
Pinned Under Car After Derailment
A Queens father of an infant girl suffered an excruciatingly painful death last Friday while test-
driving the much-anticipated AirTrain. Jamaica resident Kelvin DeBourgh Jr., 23, was crushed by an
AirTrain car after it derailed, crashed into a concrete parapet and pinned him up to his waist. After
being salvaged with heavy lifting equipment by Squad 270 firefighters and Port Authority
emergency workers, DeBourgh was rushed to Jamaica Hospital Medical Center, where he was
pronounced dead about two hours later at 3:05 p.m. An autopsy revealed that he had injuries to his
lower torso and legs plus fractures in his pelvis and various bones. No other people had major
injuries.
The accident also caused at least 20 10-ton concrete blocks to fall from the elevated train tracks
to a vacant construction site on the ground near Federal Circle, which lies on the northwest edge of
JFK. They landed about 500 feet from the Van Wyck Expressway, but didn’t harm any cars or
people.
DeBourgh was the only passenger in a three-car train except for concrete blocks which
simulated passenger weight. The car he was in and the one directly behind it were destroyed in the
crash. (Each car costs around $1 million.) Much remains unknown about the accident, but a multi-
agency investigation is underway. There was a minor accident involving two AirTrain cars that
scraped each other in July. DeBourgh worked for the Canadian Bombardier Transit Corporation, a
subcontractor which built all the AirTrain’s railcars. A graduate of Hillcrest High School, he was
known as “Chris” and lived with his parents and sister on 160th Street. He leaves an 11-month-old
daughter Avion.
“Safe & and
“safe
“safe On Time,
andon
ontime,All
time, The
allthe
all Time”
thetime”
time”
“Safe & and
“safe
“safe On Time,
andon
ontime,All
time, The
allthe
all Time”
thetime”
time”
“Safe & On
“safe andTime, AllallThe
on time, Time”
the time”
 “Safe & On
“safe andTime, AllallThe
on time, Time”
the time”

CAN YOU IDENTIFY THIS PERSON?

“Safe & On
“safe andTime, AllallThe
on time, Time”
the time”
“Safe & On
“safe andTime, AllallThe
on time, Time”
the time”
“Safe & On
“safe andTime, AllallThe
on time, Time”
the time”
“Safe & On
“safe andTime, AllallThe
on time, Time”
the time”
 “Safe & On
“safe andTime, AllallThe
on time, Time”
the time”

CAN YOU IDENTIFY THIS PERSON?

 “Safe & On
“safe andTime, AllallThe
on time, Time”
the time”

CAN YOU IDENTIFY THIS PERSON?

“Safe & On
“safe andTime, AllallThe
on time, Time”
the time”
 “Safe & On
“safe andTime, AllallThe
on time, Time”
the time”

QUESTIONS??
COMMENTS??