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Cyworld

Creating and Capturing Value in


Social Network

Putri Julieta Dewi (041914353010)


Dicky Surya Putra Pradana (041914353022)
Helene Elisabeth Simon (041914353034)
The Evolution of Cyworld
The Early Era (1999-2003)
* Started by MBA students from KAIST
* Have 2 competitors, Daum and Freechal
* 2001 Cyworld developed minihompy

Acquisition by SK Telecom (2003)


* Cyworld user base was increasing rapidly
* Need funds for operating expense and buy new servers
* SK Telecom acquired Cyworld

Post Acquisition (2003 – 2006)


* Cyworld reach criticall mass
* Synergic relationship with NateOn
Konsep Cyworld
Minihompys
Cyworld User

User Motivation User Satisfaction


* Social networking Users decrease (not have time,
* Daily blog bored, few friends, privacy
* School activity problem)

User Segment
* Late teen & early twenty
* ABC segmentation (Active users,
Buyers, Connectors)
Creating Value

Saturation Users Home2

Challenges
Tired of Activity
Home2
at Minihompy
Capturing Value

3 options for generating revenue

Paid Items

Mobile
Advertising
Networking
Paid Items

 Paid items composition


 Minihompy (skin, accessories, etc)
 Music
 Miniroom & storyroom
 Web font
 Others
Mobile Networking

Started mobile cyworld where users could connect


their minihompys by mobile phone to increase
customer loyalty
Advertising

 Starting as a “clean community” with no ads


 Introduced advertising “happy click”
 Advertising could be the future of the company
Problems at Cyworld

 Lack of revenue
 Less user buying products to decorate their homepage
 Another competitor
Business Model for Cyworld

 Increasing advertisement
 Integrating with online games
 Share games on minihompy
 Incentive to log on everyday
 Integrating with online shopping

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