Documentation requirements

4.2.1 General
The procedures define the processes that form the Q.M.S. and are pertinent and aligned to work or functional activities.
The procedures are consistent with the requirements of BS EN ISO9001:2008 and the Quality Policy of SERT COMPANY FOR OIL SERVICES LIMITED.
The documents in the system serve three main purposes; communication of information, evidence of conformity to the system and knowledge sharing. The documentation exists to ensure the
effective planning, operation and control of the processes.
4.2.2 Quality Manual
This Quality Manual outlines the Management System. The supporting procedures detail the processes to be adopted for the delivery of the service and the control of documents and records. The
supporting data, instructions, forms define the tasks and activities and provide records for the service delivery.
4.2.3 Control of Documents
All arrangements necessary for quality control of internal and external documentation is subject to SERT Procedure No PR-01 - “Document and Data control”, which defines the documentation and
data control system.
The requirement for the preparation, approval, control and retention of data, and the development and issue of specific contract information is fully documented. The regional offices maintain
approved circulation lists for such documentation
Documents initiated by SERT or originating from SERT is given a unique identification number and issue status. Draft documents are identified by the use of a letter to indicate the issue status.
All procedures and instructions issued for the internal use of SERT personnel are controlled with a primary distribution list. Sub-distribution within the regions are controlled with a secondary
distribution list.
Documents and/or systems necessary for the proper implementation of quality control requirements are available at appropriate locations on site, within regional offices and at the head office.
The QMR approves changes to Q.M.S. documentation. New issues of documents are indicated by an increase in one (1), of the issue number or if it is a draft document, the issue letter.
The regional business controlling the Contract is responsible for the maintenance of detail files recording receipt, issue and amendment, together with a Master file of information.