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Pareto Chart
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.2 Swift V-12 Sales by Age Group
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.3 Top Five Defects by Rework Cost
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.4 Rework Cost by Top Five Part Failure Categories
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.5 Relay Failure Categories
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.6 Second Cascading of Pareto Charts
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.7 Brainstormed List of Possible Causes for Solder Defects
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.8 Basic Cause-and-Effect or Fishbone Diagram
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.9 Cause-and-Effect Diagram with Major Causes and Effect Assigned
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.10 Completed Cause-and-Effect Diagram
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.11 Weekly Summary of Shaft Dimensional Tolerance Results
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.12 Check Sheet of Shaft Dimensional Tolerance Results
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.13 Check Sheet: Defect Factors—Miswires
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.14 Summary Data: Weekly Shaft Acceptance
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.15 Frequency Distribution of Red Beads in Samples
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.16 Data on Red Beads in Samples
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.17a Raw Data from the Colored Bead Experiment (see Figure 15–16)
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.17b Calculating Values of X and ∑X
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.17c Completed Deviation Data Table
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.18 Application of Standard Deviation Calculations to Red Bead Histogram
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.19 Histograms of Varying Shapes
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.20 Histogram with Limited Amount of Data Stretched
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.21 Histogram with Appropriate Intervals for the Amount of Data
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.22 Scatter Diagram: Speed Versus Fuel Consumption for Four Automobiles
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.23 Scatter Diagrams of Various Correlations
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
UN Figure 15.1
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.24 Scatter Diagram: Conveyor Speed versus Rejects
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.25 Scatter Diagram: Cleaning Solution Temperature versus Cleaning Time
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.26 Run Chart: Pen Defect Rate for 21 Working Days
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.27 Basic Control Chart
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.28 Chart of Operator Defects for November
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.29 Stratified Charts for Each Operator
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.29 (Continued)
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.30 Robot B Defect Category for November
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.31 Scatter Diagram: Surface Flatness versus Revolutions per Minute
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.32 Stratified Scatter Diagrams: Surface Flatness versus Revolutions per Minute
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Figure 15.33 Typical Processes Flowchart
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.
UN Figure 15.2
Quality Management for Organizational Excellence, Copyright © 2013, 2010, 2006, 2003, 2000 by
7th Edition, David L. Goetsch Pearson Education, Inc. All rights reserved.