IGV

Structures & JDs

Structure
No.1
 TL

LCVP IGV Responsibilities

❏ Guarantee the execution of the National & the Local strategy in

Role Description
● To manage a local IGV team which plans and execute goals and
objectives for Incoming Exchange Area according to Local Strategic
Plan and National Strategic Plan. Responsible for guiding, training
and building a team that will ensure achievement and growth of the
MoS and achieving financial goals. Guarantee the execution of the
five IGV Processes in the Local Entity, fulfilling the plan in terms of
international relations, sales, projects, customer experience and
housing. Also in charge of the full application of the GV principles in
their entity, guaranteeing that any EP can be save if they take a
experience in IGV in their LC.
order to growth & achieve the local goals in APD, RE & CO.
❏ Guarantee the execution of the 100% of the Measure of Success of
the OGV area
❏ Develop Team Standards on the Team
❏ Understand & take decisions based on Lead Measures Data,
Conversion Rates, Process Time & OGV Index
❏ Educational Cycles to all the members of the area & the corner
about sales speech of the product, OGV sub products, Customer
Flow & experience delivery.
❏ Weekly meetings with team members
❏ Monthly closing with the area
❏ Attend to TL meetings
❏ Respond to LC´s spaces, activities and requirements
❏ Attend to national and local development spaces
❏ Live the AIESEC values

Report to MC ICX Director

Time
Time frame
frame February 1, 2020 – January 31, 2021

Hours per week 12 hours

 DELIVERABLES
Functional Activities Key Performance Indicator

Goals achievement % Achievement

Team Standards applied % TS Applied

New Sales achievement # Achievement

Insurance the ideal CR % Conversion Rates

Minimums of GV implementation % Minimums Implementation

Financial goal Accomplishment % F.G Accomplishment

SOP implementation % SOP implementation

R&R system execution # of members participating in the R&R system

Retention of area %Retention

 IGV Processes
Sales Projects IR

Preparation
Housing Experience
Post-XP
 LCVP IGV 20.2
* Se podría separar en entidades con dos * Se podrían unificar en casos de entidades con bajo
VPs volumen

Team Leader Team Leader Team leader

B2B CX IR
Soportaría procesos de: Soportaría procesos de: Soportaría procesos de:
- Sales - Housing - IR
- Projects - PXP
 LCVP IGV 20.2
Team Leader Team Leader Maneger
B2B Experience Partners
TM TM

TM TM
 TL
TL B2B Responsibilities

❏ Delivery Team Standards for the team

Role Description ❏ Tracking team members KPIs
❏ Support team members activities
Responsible for the local implementation of national projects portfolio
❏ Deliver tools for team members to facilitate their work
and creation of local projects based in the SDG Alignment Strategy. In
addition, he / she is in charge of guaranteeing the execution of the ❏ Weekly report of team members KPIs achievement
processes for each of the phases of the customer flow of Partners in iGV progress
and consequently of the opens necessary for the development of the ❏ Weekly meetings with team members
product through the sales of the projects both national or local ones. ❏ Monthly closing with the area
Responsible for the delivery of standards to allies as well as exchanges ❏ Attend to TL meetings
regarding Job Description and spaces with Stakeholder. Responsible for ❏ Respond to LC´s spaces, activities and requirements
meeting the financial goal of project sales revenue.
❏ Attend to national and local development spaces
❏ Live the AIESEC values
Functional Responsibilities
❏ Establish a project sales plan with income goals.
❏ Compliance with the income goal. Report to LCVP IGV, LCP and Local Plenary
❏ Compliance with the opens goal.
❏ Attracting new allies that can pay for the experience. Time
Time frame
frame July 1st – January 31st
❏ Creation of Local Projects based on the national tools for that.
❏ Execution of the allied CRM strategy and delivery of standards.
❏ Definition of JD (job description) of the Trainees with the ally. Hours per week 12 hours
 TL
TL IR Responsibilities

❏ Delivery Team Standards for the team

Role Description ❏ Tracking team members KPIs
❏ Support team members activities
Co-responsible for the implementation of the national IR model at the
❏ Deliver tools for team members to facilitate their work
local level, analysis and consolidation of the planning of strategies and
routines with the cooperations, last person responsible for the ❏ Weekly report of team members KPIs achievement
communication and general management of the cooperations, by ensuring progress
a pre-attraction and attraction plan. Must guarantee the fulfillment of the ❏ Weekly meetings with team members
goal of approvals of the area based on the focus in getting enough ❏ Monthly closing with the area
applicants and ensure the correct alignment of the EPs before their arrival ❏ Attend to TL meetings
in the country, responsible for collecting the documents necessary for ❏ Respond to LC´s spaces, activities and requirements
auditing.
❏ Attend to national and local development spaces
❏ Live the AIESEC values
Functional Responsibilities
❏ Consolidate local IR plan (cooperations, goals, strategies and
routine). Report to LCVP IGV, LCP and Local Plenary
❏ Compliance with the goal of Approvals and Realized.
❏ Ensure ideal conversion from APP to APD. Time
Time frame
frame July 1st – January 31st
❏ Attraction and monitoring of cooperations.
❏ Collection of documents required by the EP.
❏ Alignment of the Pre-ATT and ATT strategy together with TL ATT Hours per week 12 hours
and TL OPEN.
❏ SOP implementation
 TL
TL CX Responsibilities

❏ Delivery Team Standards for the team

Role Description ❏ Tracking team members KPIs
❏ Support team members activities
Responsible for the preparation, experience and post experience phases
❏ Deliver tools for team members to facilitate their work
of the customer flow, should guarantee the preparation of the delivery of
the experiences and ensure the implementation of the customer ❏ Weekly report of team members KPIs achievement
experience strategy for delivering the standards properly to comply the progress
completes goal. Also responsible for attracting the global hosts needed ❏ Weekly meetings with team members
for all the trainees to become RE in this semester, but also look for ❏ Monthly closing with the area
possible accommodation alternatives in case the hosts are not available. ❏ Attend to TL meetings
Once we have realizations, must ensure the accompaniment to the global ❏ Respond to LC´s spaces, activities and requirements
host and trainee on their experience.
❏ Attend to national and local development spaces
❏ Live the AIESEC values
Functional Responsibilities
❏ Implement the national preparation strategy.
❏ Meeting the goal of completed. Report to LCVP IGV, LCP and Local Plenary
❏ Deliver the Customer Experience strategy.
❏ Guarantee delivery of standards. Time
Time frame
frame July 1st – January 31th
❏ Consolidate global host attraction strategy.
❏ Compliance with Global Host’s goal.
❏ Compliance with the NPS goal of Global Hosts. Hours per week 12 hours
❏ Guarantee alternatives to Global Host