• SALES

 A sale is a transaction between two or

more parties, typically a buyer and a

seller, in which goods or services are
exchanged for money or other assets.
Qualities of the sales
person to their success
Appearance
Manners
Smile
Greeting
Ability to Listen
Show Empathy
 Attitude
• Be Natural
• Enthusiasm
• Confidence
 Knowing your products 

 Understanding your products' features allows

you to present their benefits accurately and
persuasively.
 Know Your Customer

 Know your customers better because only they can

help you get more lead and more business.
 How to Approach A Customer 
Focus on the customer.
Show you are aware of them
Timing is everything
Do not turn away from an approaching
customer
Never Say, “I Don’t Know”
Word of mouth
Double Check the Order Before Your
Customer Leaves
Put Yourself in Your Customers’ Shoes
• Stay Positive
• Be Authentically Friendly
 5 steps to happy clients

 Be Proactive
 Communicate
 Have a Positive Attitude
 Understand the Clients' Business
 Follow Up