TRAINING AND DEVELOPMENT AND

MAINTAINING HIGH PERFORMANCE

TRAINING AND DEVELOPMENT OF EMPLOYEES
• Refers to organization to improve performance and or personal growth for the purpose of
improving the job, the employee and the organization. It encompasses the whole range of
training and development interventions and career development

TRAINING
• Training focuses on learning the necessary skills required to perform a job.
• Training is both focused upon, and evaluated against, the job that an individual currently
holds.

Development
• focuses on the preparation needed for future jobs or jobs that an individual may
potentially hold in the future, and is evaluated against those jobs. If a particular employee
for instance, is identified as a potential successor to somebody of a higher rank in the
succession plan, the individual will undergo the development process to help hm prepare
to assume job in the future
• Employees regardless of the rank and structure, need to learn new skills, develop new
abilities and competencies to respond to these changes , Withhold training and
development and your people will rust in oblescence; your organization will lose its
competitiveness
• We all know that upgrades and additional components are needed to keep our computer
up-to –date because of the fast changing technology in microchips and other
components, Similarly, training and development help fight the obsolesce of human
resources.
• The organization’s ability to compete today’s highly competitive marketplace requires
talented pool of workers can an organization achieve and maintain its competitive
advantage.
• Training and development is a never ending demand that a company must address. The
development of skills and expertise of the employees remains one of the most crucial
keys to the business success.
TYPICAL REASON FOR EMPLOIYEE TRAINING
AND DEVELOPMENT
• When a performance appraisal indicates performance improvement
• To “benchmark” the status of improvement effort
• As part of and overall professional development program
• As part of succession planning to help employee eligible for a planned change in role in
organization
• To “pilot” or test the operation of new performance management system
• To train about specific topic such as computer skills, quality assurance communication,
supervisory , customer service, human relations, how to handle grievance and discipline,
labor relations, safely, negotiations and many others
SPECIFIC BENEFITS FROM EMPLOOYEE
TRAINING AND DEVELOPMENT
• Increase job satisfaction and morale
• Increased employee motivation
• Increase effectiveness in process, resulting in financial gain
• Increased capacity to adopt to new technologies and methods
• Increase innovation in strategies and products
• Reduce employee turnover(since training increases job satisfaction and employee morale
and motivation, and enhances career growth, employee turnover is minimize
• Enhance company image e.g conducting customer service training
• Improve risk management and ethical behaviour
•