P MOTORCYCLE PARKING

SYSTEM
CENTRAL PARK MALL JAKARTA
THE PROJECT
TEAM

DEA ANGGITA KENT

INDRIYANI LARASATI SOLID

1 2 3 4 5 6

ASTARI DYASRENNY TIARA THERESSA

WULANDARI PUTRI DEVINA
 OUTLINE

PROBLE
VALIDATIO
M N
DEFINITI
1 6
ON

CONSEPTUALIZATI
2 7 CONCLUSIO
ON 5 VERIFICATIO N
MODEL N
3 P

DATA 4
GATHERIN
G
MODEL
CONSTRUCTIO
N
PROBLEM
DEFINITION
 Biggest Mall
West Jakarta
Has reached
visitors each month 2.9
(source: marketing.co.id) million

}
Shopping
Biggest Mall Mall
in West Jakarta Can be reached by
Including shopping mall, office tower, and hotel developed by Podomoro Group
Car CAR
Office Motorcycle PARKING
Public transportation PARKIN
MOTORCYC
G
LE
Apartments & Hotels

PROBLEM
CURRENT CONDITION
MOTORCYCLE PARKING
AREA

2 FLOOR: B1 &
B2

GATE IN : 2
1 LINE 2
SERVER

GATE OUT : 3
1 LINE 3
SERVER

PROBLEM
WHA Queuing System

T
WHE Central Park Mall

RE
WHE Saturday
N
WH Visitor of Central Park Mall
O
WH Massive number of visitors
Y
PROBLEM
STATEMENT
Massive number of visitors in Central Park mall on weekend
(especially on Saturday) led to queueing in the system. If queue
happens more than 1 minute and time for
motorcycle to search parking more than 2 minutes, it will decrease
customer satisfaction so that it will cause opportunity loss to
Central Park Mall.

PROBLEM
PROBLEMDEFINITION
MODEL
CONCEPTUALIZATION
FLOW CHART

MODEL
DATA
GATHERING
SOURCE OF DATA
1 2
Credible Expert
Opinion

Personal Observation

COLLECTION OF DATA

Peak hour Capacity Searching time Arrival Time

P

Service Time Counter Duration of parking Queuing time

DATA
RAW DATA & PROCESSING
Peak hour

Motorcycle Arrival/Hour
500

400 Peak hour

• 13.10-14.10
300 • 14.10-15.10
• 15.10-16.10
200 • 16.10-17.10
• 17.20-18.20
100 • 18.20-19.20
0 11.10-­‐12.0912.10-­‐13.0913.10-­‐14.0914.09-­‐15.0915.10-­‐16.0916.10-­‐17.0917.10-­‐18.0918.09-­‐19.1019.10-­‐20.1021.10-­‐22.10

DATA
RAW DATA & PROCESSING
Capacity

(492) in Basement 1
(603) in Basement 2

DATA
RAW DATA & PROCESSING
Searching time

Lantai 1
Mean 41.97
Std. 18.559

DATA
RAW DATA & PROCESSING
Searching time

Lantai 2
Mean 81.1
Std. 15.7

DATA
RAW DATA & PROCESSING
Duration of parking

Duration of Parking
40 Time
Mean
35 Std.
30
Frequency

25
20
15
10
5
0
30 60 90 120 150 180 210 240 270 300 330 390 420
Minutes

DATA
RAW DATA & PROCESSING
Arrival Time Service Time Counter Queuing time

Arrival Time

Service
time

Interarriva
l rate
Arrival time in
server

Observer 1 Observer 2
(observer arrival) (observe the server)

DATA
 RAW DATA & PROCESSING
Arrival Time Service Time Counter Queuing time
Kedatang Inter Service Waktu
an Ke- Arriva Waktu kedatangan Server Waktu sampai depan loket Time Waktu keluar loket Antrian Antrian/Tidak
l Jam Menit Detik Jam Menit Detik Detik Jam Menit Detik Detik
Detik
1 3 13 10 3 1 13 10 4 5 13 10 9 1 Tidak antri
2 9 13 10 12 1 13 10 13 4 13 10 17 1 Tidak antri
3 1 13 10 13 1 13 10 18 6 13 10 24 5 Antri
4 23 13 10 36 1 13 10 37 5 13 10 42 1 Tidak antri
5 34 13 11 10 1 13 11 12 8 13 11 20 2 Tidak antri
6 12 13 11 22 2 13 11 23 4 13 11 27 1 Tidak antri
7 20 13 11 42 1 13 11 43 6 13 11 49 1 Tidak antri
8 15 13 11 57 1 13 11 58 9 13 12 7 1 Tidak antri
9 21 13 12 18 1 13 12 19 10 13 12 29 1 Tidak antri
10 18 13 12 36 1 13 12 37 4 13 12 41 1 Tidak antri
11 13 13 12 49 1 13 12 50 5 13 12 55 1 Tidak antri
12 18 13 13 7 1 13 13 8 8 13 13 16 1 Tidak antri
13 6 13 13 13 1 13 13 15 4 13 13 19 2 Tidak antri
14 8 13 13 21 1 13 13 22 17 13 13 39 1 Tidak antri
15 9 13 13 30 1 13 13 41 9 13 13 50 11 Antri
16 5 13 13 35 2 13 13 50 4 13 13 54 15 Antri
17 15 13 13 50 1 13 13 52 5 13 13 57 2 Tidak antri
18 13 13 14 3 1 13 14 4 6 13 14 10 1 Tidak antri
19 3 13 14 6 2 13 14 8 5 13 14 13 2 Tidak antri
20 6 13 14 12 1 13 14 13 7 13 14 20 1 Tidak antri

DATA
RAW DATA & PROCESSING
Arrival Rate

DATA
RAW DATA & PROCESSING
Inter-Arrival Time

DATA
RAW DATA & PROCESSING
Service Time Counter 1

DATA
RAW DATA & PROCESSING
Queuing time

Average of Queuing Time

4
3 2.899 2.679 2.851
2.578
2 1.752
1.555
1
0
13.10-­‐14.09 14.10.15.09 15.10-­‐16.09 16.10-­‐17.09 17.10-­‐18.09 18.09-­‐19.09

DATA
SYSTEM DOCUMENTATION

1 2 3

4 5 6

DATA
MODEL
CONSTRUCTION
STEPS

ARRIVALS

3
BUILD
LOCATIO 4
N
1 PROCESS

2
ENTITIES

MODEL
DATA GATHERING
LOCATION

MODEL
DATA GATHERING
ENTITIES

ARRIVAL
S

MODEL
DATA GATHERING
PROCESS

MODEL
DATA GATHERING
PROCESS

MODEL
DATA GATHERING
FINISHED MODEL

MODEL
VALIDATIO
N
 01 02 03
Watching Comparing with Comparing with
Animation other models actual system

04 05
Conducting degeneracy Performing
and extreme condition sensitivity analysis

VALIDATIO
WATCHING ANIMATION

CLICK

VALIDATIO
COMPARING WITH SPREADSHEET MODEL
383

289 Spreadsheet Model Pro

268 268268
259 Model
Average server utilization (ρ) 0.2875 0.24
Average number of customers 0.0518 0.14
in the queue (Lq)
Average number of customers 0.6268 0.61
OBSERVATION in the system (Ls)
Saturday, 26-09-2015 Average waiting time in the 0.0002 0.018021 (minutes) 0.03
11.10 am to 9.20 pm queue (Wq)
Arrival rate during
Average time in system (Ws) 0.0018 0.218021 (minutes) 0.22
peak time 345 Probability (% of time) 55% 85%
motorcycle/hour Average system is empty (P0)
service time during peak
time 6 seconds

VALIDATIO
COMPARING WITH ACTUAL SYSTEM

Actual Model
Visitors will first fulfill parking area block
which near the mall entrance

Visitors will only go to P2 if only P1

capacity is full. P2 will be open when P1
capacity almost full

Visitors tend to take Server 1 rather than

Server 2 (First Available)

If visitors didn’t find parking at P2, they will

look again the available area at P1

How? We create dummy process from P2 to P1

for motorcycle who didn’t get parking at P2

VALIDATIO
CONDUCTING DEGENERACY & EXTREME CONDITION
EXTREME
TEST
Arrival Rate: 0

VALIDATIO
CONDUCTING DEGENERACY & EXTREME CONDITION
EXTREME
TEST
Arrival Rate: 0

VALIDATIO
CONDUCTING DEGENERACY & EXTREME CONDITION
EXTREME
TEST
Arrival Rate: Maximum

VALIDATIO
CONDUCTING DEGENERACY & EXTREME CONDITION
EXTREME
TEST
Arrival Rate: Maximum

VALIDATIO
SENSITIVITY TEST

VALIDATIO
SENSITIVITY TEST

VALIDATIO
SENSITIVITY TEST

VALIDATIO
SENSITIVITY TEST

VALIDATIO
VERIFICATI
ON
TRACE

VERIFICATIO
OUTPUT
ANALYSIS
OUTPUT ANALYSIS
WHAT TO WATCH?

Incoming/Outcoming Entities

Average time in queue (Wq) and in system (Ws)

Average number of entities in queue (Lq) and in system (Ls)

Utilization of queueing system

OUTPUT
Incoming/outcoming entities

Total Input
1780 unit in 6 hour
Single Line Multiserver

Total Output
1202 unit

OUTPUT
VERIFICATIO
LOCATION
STATES MULTI

OUTPUT
VERIFICATIO
LOCATION
STATES SINGLE

OUTPUT
VERIFICATIO
ENTITTY
ACTIVITY AND
STATES

OUTPUT
VERIFICATIO
 Average Time in Queue and Ticketing System

Wq = 0.03 min
Ws for Server 1 = 0.12 min
Ws for Server 2 = 0.13 min

They are within limits required from this assignment (1 min)

Therefor no additional server is needed for now
Average Number of Entities in Queue and
System
Lq = 0.15 entities
Ls for Server 1 & 2 = 0.62 entities

These number are similar with our Spreadsheet model

OUTPUT
VERIFICATIO
 Utilization of Queueing System

Server 1 utilization = 33%

Server 2 utilization = 14%

Their average are similar with our spreadsheet model The

server is under utilized even at peak time

Entity Activity
Average Time in system = 92.86 min Entity
Average time in waiting = 0.03 min Activity
Average time blocked = 0.92 min

Operatio Waitin
n Blocked g

OUTPUT
VERIFICATIO
 Utilization of Parking Space
16 out of our parking space are utilized, 8 are continuously empty
Average of empty parking space = 31.8%
Average of full parking space = 28%

Average # of entities in parking space system = 432 unit per hour There
are overcapacity in Central Park parking system

Average time to search parking space

Average time = 1.69 min
There are 6 locations where searching for parking space takes longer than 2
minutes (B1 area 2, 4, 5, and 6). We aim to reduce that to less than 2 minutes.

There are several options: increasing parking space, better routing and capacity
management

OUTPUT
VERIFICATIO
CONCLUSIO
N
CONCLUSION

Peak time in Central Park Average Average service

happens on arrival rate in
time on server 1
Central Park is
Saturday is 5,7 s and on
34
at 5 server 2 is 5,8 s
13.10- motorcycles/
20.20 hou
r

Queueing time in lockets is The problem that happens in Central

under 1 minute Park is mostly because of breakdown in
and server.
searching time average is So, queue only happen when the
under 2 minutes, server is breakdown.
So, the parking system on
Central Park is optimal.

CONCLUSIO
RECOMENDATIO
N
RECOMENDATION
The problem that happens in Central
Park is mostly because of breakdown in
server.
So, queue only happen when the
server is breakdown.

Better maintanance program for each server machine

Increase parking space

Better routing and capacity management

RECOMENDATIO
RECOMENDATION

Increasing Parking Space

Basement 1 location 2 = From 10 to 50 parking spaces
Basement 1 location 4 = From 38 to 45 parking spaces
Basement 1 location 6 = From 38 to 50 parking spaces

Total Increase of parking space = 62

Average time to search parking space = 1.16 min No
more spending over 2 minutes to
search a parking space!

Constraint : Limited Space to Expand

RECOMENDATIO
RECOMENDATION
Better Routing and
Capacity Management
Since there are 8 parking location that is continuously
empty, management can start routing entities there, when
queue start to form

Management can also partly closed several parking

locations on B1 to route entities to search for parking
space at B2

RECOMENDATIO
THANKYO
U