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Public Relations, Publicity, and Corporate Advertising
Public Relations, Publicity, and Corporate Advertising
Public Relations,
Publicity, and Corporate
Advertising
McGraw-Hill/Irwin Copyright © 2009 by The McGraw-Hill Companies, Inc. All rights reserved.
Guerilla Marketing
• The body of
unconventional
ways of pursuing
conventional
goals.
• A proven method
of achieving
profits with
minimum money.
Guerilla Marketing Gone Apes
• To promote the new Aqua Teen Hunger
Force Movie, Turner Broadcasting Network
teamed up with Guerilla Interference Inc.
• The Goal: Deploy 400 LED “LiteBright”
displays within 10 major cities.
• Part of the marketing plan was to promote
The Cartoon Network’s eccentric, nighttime,
college-crowd brand of programming Adult
Swim.
Guerilla Marketing Gone Apes
• Some of Boston’s residents mistook the
devices for explosives and contacted
authorities.
• The city quickly reacted and shut down all
major public transportation and spent
$500,000 deploying police and bomb
sniffing dogs.
• Turner Broadcasting was fined $1,000,000
from the city of Boston and also paid
$1,000,000 to “goodwill” funds to homeland
security.
Results
• In the days since the event:
– Made national televised news
– The average number of American households
who viewed Aqua Teen Hunger Force rose 5%,
to 1,082,500, from the previous week of
1,030,500 viewers.
– T-shirts were instantly available for sale
portraying the controversial characters.
– Web site spiked 105.2%, to 790,000 from
385,000 one week before.
– Total US Gross: $5,520,368
– US DVD Sales: $11,084,232
– Movie Budget: $750,000
Ethical Breach?
• Turner Broadcasting failed to notify
the major cities about what was
going on. The lack of communication
cost them unnecessary fines.
• The Ethics Code published by the
Word of Mouth Marketing
Association stresses honesty of
relationship, honesty of opinion, and
honesty of identity.
Sources:
• http://www.businessweek.com/innovate/cont
ent/feb2007/id20070209_934852_page_2.htm
• http://youtube.com/watch?v=9yigQGKaf2A
• www.Google.com
Public Relations Defined
AA management
management function
function
which evaluates
evaluates public
public attitudes
attitudes
and identifies
identifies the
the policies
policies and
and procedures
procedures
of an
an organization
organization with
with the
the public
public interest
interest
and executes
executes aa program
program of
of action
action (and
(and communication)
communication)
to earn
earn public
public understanding
understanding and
and acceptance
acceptance
Public Relations Management Process
Determination
Determination and
and
evaluation
evaluation of
of public
public
attitudes
attitudes
Identification
Identification of
of policies
policies
PR
PR and
and procedures
procedures
Development
Development andand
execution
execution of
of the
the
program
program
Traditional PR Perspective
Customers
Customers
Community
Community Investors
Investors
Public
Public
Relations
Relations
Department
Department
Suppliers
Suppliers Government
Government
Employees
Employees
Integration of PR into the Promotional Mix
Separate Functions
Marketing Public
Department Relations
Integrated
Marketing Public
Department Relations
Marketing Public Relations Functions
Improving ROI
Advantages
A cost-effective way to
Breaks though the clutter
reach the market
Highly targeted way to Circumvents resistance to
conduct public relations sales efforts
Endorsements by Improved media
independent third parties involvement w/customers
Creates influence among
Achievement of credibility
opinion leaders
Makes advertising
Improved ROI
messages more credible
Benefits of MPR
Disadvantages
Lack of control over media
Determining
Determining and
and Evaluating
Evaluating Public
Public Attitudes
Attitudes
Establishing
Establishing aa PR
PR Plan
Plan
Developing
Developing and
and Executing
Executing aa PR
PR Program
Program
Measuring
Measuring Program
Program Effectiveness
Effectiveness
Test Your Knowledge
Provides
Provides input
input for
for Serves
Serves as
as an
an “early
“early
the
the planning
planning process
process warning
warning system”
system”
Increases
Increases Secures
Secures internal
internal
communications
communications cooperation,
cooperation, support
support
effectiveness
effectiveness
10 Evaluation Questions
Internal
Internal or
or External
External or
or
Associated
Associated Independent
Independent
Internal
Internal or
or External
External or
or
Associated
Associated Independent
Independent
Press releases
Bulletin boards
Press
Press
Releases
Releases
Press
Press
IInterviews
nterviews Conferences
Conferences
PR
PR Tools
Tools
The
The Exclusives
Exclusives
Internet
Internet
Community
Community
Involvement
Involvement
Special Olympics Torch Run
The Internet…
Credibility
Credibility
Image
Image Cost
Cost
Building
Building Savings
Savings
PR
PR
Provides
Provides
Avoidance
Avoidance
Selectivity
Selectivity
of
of Clutter
Clutter
Lead
Lead
Generation
Generation
Potential Problems of Public Relations
Potential
Potential Receiver not making
Problems
Problems connection to the source
Inconsistent, redundant
communications
Test Your Knowledge
Contributions made?
Quantitative measures?
Quality?
Criteria for Measuring PR Effectiveness
Management by objectives
Audits
Publicity versus Public Relations
Publicity:
The generation of news about a person,
product, or service that appears in the media
A short-term strategy
Advantages Disadvantages
Timing difficult or
Substantial credibility impossible to control
Inaccuracy, omission,
News value or distortion may
result
Significant word-of-
mouth
Perception of
endorsement by
media
Corporate Advertising
An
An extension
extension of
of the
the PR
PR
function
function
Does
Does not
not promote
promote aa specific
specific
product
product or
or service
service
Promotes
Promotes the
the organization
organization
Assuming a
Image Seeks
position on an
enhancement involvement
issue or cause
Why is Corporate Advertising Controversial?
Consumers aren’t
interested in this form of
advertising
Claims
Claims of
of
Opponents
Opponents to to Corporate advertising is
Corporate a waste of money
Corporate
Advertising
Advertising
The firm’s finances or
image must be in trouble
Create
Create aa positive
positive
image
image for
for the
the
firm
firm
Establish
Establish Communicate
Communicate
diversified
diversified the
the
company
company organization’s
organization’s
identity
identity viewpoint
viewpoint
Objectives
Objectives
Help
Help newly
newly Boost
Boost
deregulated
deregulated employee
employee
industries
industries morale
morale
Smooth
Smooth labor
labor
relations
relations
Types of Corporate Advertising
Image
Image General
General Image
Image Ads
Ads
Advertising
Advertising
Positioning
Positioning Ads
Ads
Event
Event Sponsorship
Sponsorship
Sponsorship
Sponsorship
Recruitment
Recruitment
Advocacy
Advocacy
Advertising Financial
Financial Support
Support
Advertising
Cause-related
Cause-related
Advertising
Advertising
Boeing Advertises to Enhance Its Image
Corporate
Corporate Sponsor
Sponsor
Sporting
Sporting Music,
Music,
Events
Events Entertainment
Entertainment
Causes
Causes Festivals
Festivals
Cultural
Cultural Events
Events Arts
Arts
Test Your Knowledge
Advocacy advertising:
The propagation of ideas and
elucidation of controversial social
issues of public importance in a
manner that supports the interests
of the sponsor.
American Gas Association Advocacy Ad
Cause Related Marketing
Advantages Disadvantages
May have
Excellent vehicle for
questionable
positioning the firm
effectiveness
Reaches a selected
target market
Measuring Corporate Ad Effectiveness
Attitude
Attitude Surveys
Surveys
Relating
Relating to
to Stock
Stock Prices
Prices
Effective?
Effective?
Focus
Focus Group
Group Research
Research