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  • E-Mails !: Interactive ESL Exercise

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    nialaviva
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    The document provides instructions for writing emails in response to two business situations. In the first situation, an employee needs to email their manager to explain they made a mistake in their calculations and overreported their division's accomplishments. In the second situation, a customer needs to email a supplier to complain that the paint they received does not match the samples provided and request the incorrect paint be replaced.

    Original Description:

    Business English Lesson

    Original Title

    EMAILS !

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    The document provides instructions for writing emails in response to two business situations. In the first situation, an employee needs to email their manager to explain they made a mistake in their calculations and overreported their division's accomplishments. In the second situation, a customer needs to email a supplier to complain that the paint they received does not match the samples provided and request the incorrect paint be replaced.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    4 views5 pages

    E-Mails !: Interactive ESL Exercise

    Uploaded by

    nialaviva
    The document provides instructions for writing emails in response to two business situations. In the first situation, an employee needs to email their manager to explain they made a mistake in their calculations and overreported their division's accomplishments. In the second situation, a customer needs to email a supplier to complain that the paint they received does not match the samples provided and request the incorrect paint be replaced.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 5

    E-MAILS !

    Interactive ESL Exercise


    SITUATION 1
    You have sent a report to your manager, said that your division has
    accomplished 98% of 100% targeted activities, so you predicted that it will be
    100% accomplished by the end of the year.
    Turns out, you made a mistake, you calculate a data twice. You need to email
    your manager to explain the mistake.

    Write your email here:

    2
    Write your email here:

    SITUATION II
    You’ve closed a deal with a supplier to buy type X paint
    that they have given you the samples
    But when the paint come, you noticed that they’re
    different from samples given. Send them email,
    complaining about :
    Color difference – glossy-ness and smoothness effect that
    differ from the sample
    Ask them to arrange take their product back and replace it
    with the ones you wanted
    3
    SITUATION FROM GROUP A
    LOREM IPSUM DOLOR SIT AMET,
    CONSECTETUER ADIPISCING ELIT

    Email from Group B:

    4
    SITUATION FROM GROUP B
    LOREM IPSUM DOLOR SIT AMET,
    CONSECTETUER ADIPISCING ELIT

    Email from Group A:

    5 ADD A FOOTER

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