TELLER

TEMENOS EDUCATION CENTRE

Introduction

• Teller Application designed to provide a retail

cash operation
• Used for posting entries between the tills and
Customer or Internal Accounts
• Can be linked with signature verification
and/or passbook printing
• Provides reporting and enquiry tools
• The system is integrated with Limits and
Accounting

Slide No. 2
Vocabulary

• Vault
• Accounting Conventions
• Negative Cash Positions

Slide No. 3
Teller Transactions

• Always double entry

• May not need authorisations
• Customer functions:
– Cash Deposit
– Cash Withdrawal.
– Foreign Currency Purchases
– Foreign Currency Sales.
– Cheque processing.

• Internal functions.

Slide No. 4
Teller Role

Head Teller

Teller

Cashier

Slide No. 5
Daily Operational Cycle

• Open till
• Transfer funds from the Vault
• Assorted Customer transaction
processing
• Transfers
• Transfer funds back to the Vault
• Close till.

Slide No. 6
Head Cashier Functions

• Sets up Cashiers on the system

– + TELLER.ID

• Seals and assigns tills

• Controls the vault

• Monitors Cashier/Teller operations

• Monitors till positions

Slide No. 7
Workshop 1

• From Teller Menu, in the Model bank

input a transaction to accept cash deposit of US $

5,000

Slide No. 8
Solution

A user should be
specifically permitted to
perform Teller functions
The TELLER application and
the TELLER.ID,CLOSE version
need to be included on the
USER profile

Slide No. 9
User profile for a teller

Define on the user’s profile the

Applications, Versions &
Functions to which the teller is
to have access

Slide No. 10
User profile for a teller

Slide No. 11
Creating a new till position/assign a cashier through Menu

When creating a new till position for the

First time, this version will also set the
Status to OPEN, therefore it will not
be necessary to use the version
Teller.Id,Open, on this occasion.

This version is also used to

Reassign a till to another cashier

Slide No. 12
Opening a Till for a Cashier

Click on reopen

It will show the list of closed tills.

Click here to reopen

Slide No. 13
Opening a Till for a Cashier

The till number that is to be opened

The Status has to be Set to OPEN

This version would be used to open

till that has been previously created.

Slide No. 14
 Workshop 2

• Allot a new till for yourself through Head Teller

Menu.
• Using this till, try to accept cash deposit of US $
5,000

Slide No. 15
Solution

Slide No. 16
Solution: Cash deposit

Click to deposit.

Slide No. 17
Cashier Functions

• Deposits, withdrawals and transfers

to Accounts.
• Local currency.
• Foreign currency.
• Account Enquiries
• Currency Rate Enquiries.
• Interest Rate Enquiries.

Slide No. 18
Workshop 3

• Accept CASH deposit of GBP 5000 for the credit of

USD account value dated tomorrow
• Collect charges
• The deposit is in denomination of 50 (80 notes)
and 20 (30 notes) and the balance in 10
• Look at the accounting entries generated

Slide No. 19
Solution

INPUT
STAGE

Slide No. 20
Solution – Accounting entries

Slide No. 21
Solution – Accounting entries

Slide No. 22
Workshop 4

• Allow cash withdrawal of USD 10000 with yesterday’s

value date.

• Authorise the transaction, if needed.

• Look at the accounting entries generated

Slide No. 23
Solution

Slide No. 24
Workshop 5

• Allow cash withdrawal of GBP 2000 from a USD

account with yesterday’s value date
• Look at the exchange rate (mid rate) for GBP. To
this rate add a load of 0.05 and allow the
withdrawal at this new rate. Authorise the
transaction, if needed

Slide No. 25
Solution – Exchange rate

Rate to be applied = 1.55 + 0.05 = 1.6

Slide No. 26
Solution

Slide No. 27
Workshop 6

• Look at your till balance through enquiry.

• Make rectifications by transferring money from vault
if needed

Slide No. 28
 Solution: Checking till balance

Click here to know the balance

in your till.

Slide No. 29
Solution
Vault to till transfer by Head cashier

Click here to process cash from vault to till.

Slide No. 30
Implementation

• Simple approach.
• Complex implementation.
• Menus and Versions for:
– Head Cashier.
– Cashier.

• Internal Cash Accounts.

• FX Currency Rates.
• Printing.

Slide No. 31
 TELLER.TRANSACTION

• Transaction types performed by a Teller are defined

here.
• Generates 2 balanced entries for one input.

• Provides a link (Field 30.1) with both

FT.CHARGE.TYPE and FT.COMMISSION.TYPE

• A number of Transactions come with the system,

they can be added to

Slide No. 32
TELLER.TRANSACTION

Slide No. 33
Other Related Files

• TELLER.PARAMETER

• TELLER.DENOMINATION
• CURRENCY

• CURRENCY.MARKET

• FT.CHARGE.TYPE

• FT.COMMISSION.TYPE

• DEAL.SLIP.FORMAT

Slide No. 34
 Enquiries

• TELLER.POSITION
– Shows total cash held by one Teller.

• TELLER.OVERALL
– Shows total cash held by all Tellers.

• STMT.ENT.TODAY
– Shows today’s entries on an Account.

• ACCT.BAL.TODAY
– Shows today’s balance on an Account

Slide No. 35
ENQ TELLER.OVERALL

Slide No. 36
Passbooks

• For Savings Accounts, the system

updates the Account and the passbook.
• Missing passbook entries will be entered
when the book is presented
• Related files:
– TELLER.PASSBOOK
• User definable layouts.
– TELLER.PASSBOOK.UPDATE
• Updates passbook with outstanding entries.

Slide No. 37
Signatures

• For Account or Customer

• Established using Image Management module
• Visual verification against screen display:
e.g

• An actual signature can be captured and attached to

j.smith
a Customer or Account record.

Slide No. 38
Summary workshop

• Sign On as new User.

• Transfer money from Vault to Till.

• Input Cash withdrawal and deposits

• Transfer money from Till to Vault.

• Close the Till.

• Authorise the Till closure.

• Review Till balance.

Slide No. 39
Solution - Confirming Till position

When the teller undertakes

a transaction for the first
time GLOBUS will request
the teller to confirm the
till number assigned to them
by the Head Teller.

Thereafter new transaction

references will be selected by
using F3 key

Slide No. 40
Solution - Transfer from the Vault to a Till (1)

The denomination of notes transferred

From the vault can be recorded in the
multivalue field sets 44.
Note that once the transfer/transaction
has been input the teller’s till position
is updated

Slide No. 41
Solution - Transfer from the Vault to a Till (2)

Slide No. 42
Solution -
A local currency cash withdrawal

Slide No. 43
Solution -
A foreign currency cash deposit

Slide No. 44
Solution -
Transfer from a till to a vault

To close a till the teller may

transfer the full balance of the
till to the vault as in this example

Or a nominal sum may be retained

in the till overnight.

Slide No. 45
Solution -
Transfer from a till to a vault

According the transactions recorded

within GLOBUS the till should hold
£50,450. However the teller only has
£50250 to transfer back to the vault.

In this example the teller’s till is “short”

By £200.

Slide No. 46
 Solution -
Closing the till as the cashier
GLOBUS records the till
Shortage as an override.

When the closure is

authorised by the Head
Teller (see next page) the
entry to the internal
account, shorts in till, to
balance the till, will be
raised automatically .

Click here to close till.

Slide No. 47
Solution -
Authorising closure as Head Cashier

The Head Teller will confirm

the balances in the till before
authorising the closure of the
till.

Slide No. 48
Solution
Reviewing till status & balances

Slide No. 49
Summary

You should now understand how GLOBUS

manages:-
• Teller Transactions.

• Daily Operational Cycle.

• GLOBUS related Files.

Slide No. 50