The Corporate Culture – Impact

and Implications
 What is a Corporate Culture?

 It is a shared pattern of beliefs, expectations

and meanings that influence and guide the
thinking and behaviors of the members of the
organization
 How Culture is Developed?
 Tempo of work
 Organization’s approach to humor
 Methods of problem solving
 The competitive environment
 Incentives
 Individual Autonomy
 Hierarchical Structure
How does organizational culture
connect with Ethics?
 It can be the determining factor in the decision
in situation where the law is an incomplete
guide or insufficient in decision making.
 It is the sum total of all the corporate practices
that encourage, shape or allow some types of
decisions and discourage others
 Business institutions provide an environment
in which habits and virtues are formed/created
What is a Compliance-Based
Culture?
 Emphasizes obedience to the rules as the
primary responsibility of ethics. It empowers
legal and audits offices to mandate and monitor
compliance with the law and with internal
codes
What is a Value-Based Culture?
 Reinforces a particular set of values rather than
a set of rules. It encourages a decision-making
process that uses the values as underlying
principles to guide employees decisions rather
than as hard and fast rules
How does Ethical Leadership affect
Corporate Culture

 Leader as stewards

 Allocation of Resources

 “Walk the talk”/”Put your money where your

mouth is”
 Effective Leadership

Versus

 Ethical Leadership
How to Build a value-based corporate
culture?

 Mission Statement

 Codes of Conduct

 Statements of Values
Vision:
To be the most admired and responsible Integrated Power Company with international footprint, delivering
sustainable value to all stakeholder.

Mission:
We will become the most admired and responsible Power Company delivering sustainable value by:
Operating our assets at benchmark levels
Executing projects safely, with predictable benchmark quality, cost and time
Growing the Tata Power businesses, be it across the value chain or across geographies, and also in allied or new
businesses
Driving Organizational Transformation and creating a Culture that will help us to deliver on our strategic intent
Achieving our sustainability intent of ‘Leadership with Care’, by having leading and best practices on Care for the
Environment, Care for the Community, Care for the Customers and Shareholders, and Care for the People.
Being the lead adopter of technology, wherever appropriate, with a bold spirit of pioneering and calculated risk
taking, and building capabilities that would help us internalise the use of these technologies

Values:
Our Values are SACRED to us
Safety - Safety is a core value over which no business objective can have a higher priority
Agility - Speed, Responsiveness and being Proactive, achieved through Collaboration and Empowering
Employees
Care - Care for Stakeholders - our Environment, Customers & Shareholders – both existing and potential, our
Community and our People (our employees and partners)
Respect -Treat all stakeholders with respect and dignity
Ethics - Achieve the most admired standards of Ethics, through Integrity and mutual Trust
Diligence - Do everything (set direction, deploy actions, analyze, review, plan and mitigate risks etc) with a
thoroughness that delivers quality and  Excellence – in all areas, and especially in Operations, Execution and
Growth
Guidelines for writing an Ethics Code:
 Be clear about the objectives the code is intended to accomplish
 Get support and ideas for the code from all levels of the
organization
 Be aware of the latest developments in the laws and regulations
that affect your industry
 Write as simply and clearly as possible. Avoid legal jargon and
empty generalities
 Respond to real life questions and situations
 Provide resources for further information and guidance
 In all its forms, make it user-friendly because ultimately a code
fails if it is not used
 Ethics hotlines, Ombudsmen and Integrating
Ethical Culture:
 No “Print, Post and Pray”

 Communication

 Incentivise

 Challenges of reporting