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Cathay Pacific Airways Ltd. (Cadet Pilot) - 2nd Stage Interview Preparation Workshops
Cathay Pacific Airways Ltd. (Cadet Pilot) - 2nd Stage Interview Preparation Workshops
(Cadet Pilot) -
2nd Stage Interview Preparation
Workshops
Outline
► Cathay Pacific Airways Ltd
Corporate Background
Aircraft Fleet & Destinations
Cadet Pilot Programme
► Selection Process of Cadet Pilot Programme
Flow
Past Questions
► General Guidelines
Presentation
Interview
Page 2 of 75
Selection Process
Start ► Application
► Stage 1
(Day 1) English Test, Aptitude Test,
Reasoning & Presentation
(Day 2) Panel Interview
► Stage 2
Whole Day Assessment Centre
► Stage 3
Management Interview
► Stage 4
Flight Grading in Adelaide, Australia
► Offer
End
Page 3 of 75
Cathay Pacific Airways Ltd
► Corporate Background
http://www.cathaypacific.com
Page 5 of 75
Background
► International Airline, founded in 1946 (60th
anniversary in 2006)
Registered and based in Hong Kong
►Corporate headquarters at HK International Airport
Scheduled cargo and passenger services
102 destinations worldwide;
► >20 in China (through subsidiary - Dragonair)
► Global network with oneworld partners( > 570 destinations)
CX and its subsidiaries employ 18,800 people in HK
►over 25,100 people worldwide
Page 6 of 75
Fleet operated
Aircraft operated by CX 102
Boeing 777-300 12
Boeing 777-200 5
Boeing 747-400 22
Boeing 747-400 BCF 5
Boeing 747-400 freighters 6
Boeing 747-200 freighters 7
Airbus A340-300 15
Airbus A330-300 27
Airbus A340-600 3
Average age of passenger aircraft in service 7.0 years
Page 7 of 75
Aircraft
Be sure you are very familiar with different
types of aircraft! (inside, outside, key
features) Refer to
►http://www.cathaypacific.com/cpa/en_INTL/aboutus/
cxbackground/fleetlandingpage
for details
Page 8 of 75
Cadet Pilot
► Cadet Pilot Programme Started in 1988
230 CX trained local pilots
► Job Nature
Ultra long-haul flights (B747-400 / A340)
Act as a Cruise Relief Pilot
Occupy a pilot’s seat during cruise
Technical - by Captain
End
Page 15 of 75
Personality Test
► PH16 Personality Questionnaire Test (Oxford)
► 45 minutes
► 168 Questions
► At the end of day interview, part of results will be
used for interview question to validate your
answers
Questions will be in the form of behavioural /
situational questions on leadership, teamwork or
others they found doubt (too high, too low)
Page 16 of 75
Numeracy Test
► 30 minutes
► 33 Questions
e.g. If James earn £5000 per annum, Phil earn
£8000 and Peter earn £1300, how much
does Peter earn more than James?
Page 17 of 75
Job Knowledge Test
► Based on the book “Aviation Knowledge”
► 45 minutes
► 50 multiple choice
7-8 questions: out of the scope of the
book
~ 5 questions: about Cathay Pacific
(To prepare, read company website & news:
http://www.cathaypacific.com)
Page 18 of 75
Group Exercise
► 4 ~ 6 candidates in a Group, 3 Observers/Assessors
► Each one would get information slightly different from
others
► 1st phase of discussion would be more on building up a
complete picture of the case
So be sensitive to the information of others. Ask questions to
ensure others understand what you say and your
information provided.
No need to compete for leading the group at this stage.
Show a balanced participation.
► 2nd phase : Development of solution/recommendation.
Need consensus and conclusion.
Page 19 of 75
Case in April 2006
► 60 minutes (preparation + discussion), 4 candidates, Language: English
► A case of selecting 4 astronauts from 9 candidates for a new space
mission.
1st phase of discussion: Getting information from the others to build up a
complete picture of the case and the criteria to be an astronaut, such as
weight, height, physical ability, psychological & emotional stability, military
background etc.
2nd phase : Based on the criteria to be an astronaut, discuss and select 4
astronauts from 9 c.v..
► After the discussion, present the result (The group will decide which
candidate to present)
Remarks: the result could be
► A. No consensus
► B. Consensus
If no consensus, individual candidate to present and give comment on their
choice.
Page 20 of 75
Suggested method for
managing the discussion
1. Establish a common ground of selection criteria
Suggest to go through the selection criteria to ensure
everyone has the same set of criteria with the same
description or importance attached to it.
If there are differences, first find out the common ones,
then identify the differences. Agree on the differences on
what to take as more important. Then overall rank the
importances of the common ones and those later agreed on.
If no difference, then overall rank in terms of importance.
2. Valuation/Assessment of each of the 9 candidates
Use the CV of each candidate to identify suitable factors and
put in assessment matrix.
Page 21 of 75
Suggested method for managing the discussion …
(Cont’d)
Matrix Example :
Factors (rating 1 – 10) Total
Page 22 of 75
Suggested method for
managing the discussion … (Cont’d)
3. Allow 10 minutes to conclude to a
common consensus and prepare for
presentation.
Page 25 of 75
Suggested Answer
► Job Requirement
Define/formulate hotel resort business positioning,
strategic direction business plan
Define marketing, sales, promotion plan and
execution strategies
Set up operation guideline and plans :
► For operation (e.g. F&B, front desk, room service,
marketing, promotion, purchasing, finance &
accounting, customer relations, quality control
system, and HR systems)
► Develop business plans and financial (P/L)
projections & etc.
Page 26 of 75
General Manager
(Candidate) Specification
► (Example)
Seasoned hotel manager with 15 - 20 years of experience with
at least 5 years at GM level fully responsible for the operation,
P/L and growth a sizable 5 star hotel (or groups) with (e.g.
1000+) rooms or US$ (annual turnover).
With formal education in hotel management or business
management preferably at post graduate level from reputable
schools.
Well versed in hotel business program execution control and
quality up keeping to attain required P/L & growth targets.
Strong interpersonal and communication skill in motivating and
leading the hotel team for success.
Internationally mobile.
Page 27 of 75
Flight Planning Exercise
► (In pairs of 2) Your role as glider pilot.
Fly from point A B before sunset.
Take off time: between 0800 & 0900
Information on distance, weather, wind and other data given.
Your role is to plan the route.
While you plan and give answer, information and data given will change and
you have to respond to change in giving new answers.
Exercise continues for about 90 minutes.
You need to calculate accurately and react fast while discussing and working
with your partner.
Fast pace, keep calm and clear mind.
Page 28 of 75
Panel Interview
► A panel of 2 (1 HR, 1 Pilot)
► General and Technical Question
Technical questions related to flying, aeroplane
and aviation
Page 31 of 75
Technical Questions
► What is the weather today (Fog/Mist etc)
► How much do you know about control interface?
What will the control interface when a plane is
climbing and turning right?
Page 33 of 75
Advice from Previous Candidates
► Prepare the question well and be concise when
answering the questions.
► Technical questions asked are much more difficult,
more than the given information in the book.
► They look for candidate who could demonstrate
leadership skills and lead the group in the right
direction.
► The flight planning exercise test the candidates’
situational awareness ability, candidates should
maintain accuracy, never deliver an answer unless you
are 100% sure it is correct.
Page 34 of 75
Guidelines
Group Discussion
Criteria and Assessment Framework
Adopted by Assessors
(from Actual Hiring Group Discussion Assessment
Criteria)
► Contributions
Page 37 of 75
Assessors … (Cont’d)
► Team Membership Behaviour
► praising others for their ideas and asking for their opinions
► smiling,
joking, eye contact and other non-verbal
communication indicating sensitivity
Page 38 of 75
Assessors … (Cont’d)
► Quality
► Planning
Objective data and figures build up, fast construction
of overall view
Page 41 of 75
Group Discussion … (Cont’d)
► Leadership
Encourage participation
Resolve conflict
Page 42 of 75
Group Discussion … (Cont’d)
► Communication
Express clearly
Summarise correctly
Listen carefully
Page 43 of 75
Group Discussion … (Cont’d)
► Decision
Reaction under pressure
Build up consensus
Show confidence
Page 44 of 75
Group Discussion … (Cont’d)
► Motivation
Page 45 of 75
DOs … (Cont’d)
► The DOs
Manage time
Page 50 of 75
General Preparation Advices. . . (cont’d)
► Listen carefully to the questions, and understand the real
concern,
► avoid answering merely “yes” or “no”,
► answer the question briefly but to the point,
► always match what you have to offer with the needs of the
job,
► answer the hidden questions,
► don’t pretend to know something that you are ignorant of,
and
► ask the interviewer to repeat the question if you do not
understand it - Paraphrasing
Page 51 of 75
Before interview, make sure you:
► Know yourself & organise good small 2-3
minutes answer on:
Career goals, accomplishments, strengths,
weaknesses etc.
Why should you be hired?
Go over your CV and application form
before attending the interview.
Page 57 of 75
When you answer questions . . .
(cont’d)
► present a clear, precise picture to the interviewer (see
FORMULAs)
► answer the hidden questions, e.g.
A. Do you have any great disaster in your life?
OR
How did you manage a major change in life?
► The hidden question is :
How did you manage & recover?
How this changed your life?
Did you come out stronger?
Page 58 of 75
When you answer questions . . . (cont’d)
B. How did you deal with situation with diverse opinion?
► The real questions are :
What is your negotiation compromising skill?
How do you manage conflict?
A test on your skill when to push ahead and when to
pull back and how to coordinate to smooth out
differences.
► Another question example :
What makes a successful business development
trainee?
Page 59 of 75
Develop your own questions
Page 60 of 75
Typical Question & Answer Template
Question :
Page 61 of 75
Typical Question & Answer Template . . . (cont’d)
Answer 2 : (Template for reference)
The team work project was the 2005 Feb HKU students Background
The Chinese Lunar New Year Fair was the largest of this
type in Hong Kong somewhat like the mix of farmers
(flowers) and flea markets of the west lasting for about 1
week before the Chinese New Year. (You can skip this part
if the interviewer is a local HK born and educated manager.)
It is a market for both traditional Chinese New Year festival Market
items such as fresh flowers, modern and traditional Environment
decorative/entertainment items. The decorative items
section is a very good testing ground for new
entrepreneurial ideas. Page 62 of 75
Typical Question & Answer Template . . . (cont’d)
The concept was passed the first screening. To work on the detailed plan,
I needed to coordinate all members to meet and discuss. Problem began
to emerge at this stage. They included :
► Team members were too busy with their own work and it
was hard to get all together at the same time to meet. Problems
Note:
Quote from actual experience. Don’t
create.
Page 68 of 75
The Sandhogs Press Conference Decision Tree
A. Call off conference & hold construction B. Continue with press conference
Yes and Arrangement
Risk Analysis and Impact Options
Risks Impact
location in tunnel
► Corporate Immediate where
Impact on
Image & Real conference held
Causes of Risk Disaster (Gusher)
Damage
Immediate Low up stream flow
► Dirty Joint
& Real monitor (e.g. 60
► PR Risk Low
► Tightening of bolt miles upstream)
Immediate in different torques
► Huge Financial & Real re-adjust bolts
Cost $1m1Day ► Not enough bolts to Low with optimal
hold TML torque
June
March
Page 69 of 75
The Sandhogs Press
Conference Decision Tree
Page 70 of 75
A. Call off conference & hold construction
Risks Impact
Page 71 of 75
B. Continue with press conference
Risk Analysis and Impact
Causes of Risk Impact on Disaster (Gusher)
1. Dirty Joint Low
2. Tightening of bolt in different torques Low
3. Not enough bolts to hold TML Low
4. TML too thin flex too much Low
Risk Matrix
Page 72 of 75
Causes of Risk … Cont’d Impact on Disaster
(Gusher) … Cont’d
5. Spring Run … Cont’d High
Risk Matrix
June
This Year H/M H/M ?
March
Page 73 of 75
B. Continue with Press conference
Yes and Arrangement Options
Risk Analysis and Impact
location in tunnel
where conference
held
up stream flow
monitor (e.g. 60
miles upstream)
re-adjust bolts with
optimal torque
others??
Page 74 of 75