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Managing Information Technology and Shared Services As A Business
Managing Information Technology and Shared Services As A Business
Information Technology
Information technology (IT) is the use of computers to
store, retrieve, transmit and manipulate data or
information. IT is typically used within the context of
business operations as opposed to personal or
entertainment technologies.
Managing Information Technology
IT cost Transparency
Visibility
Financial Analysis
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Shared Shared services or shared services center (SSC) refers to a dedicated unit
services (including people, processes and technologies) that is structured as a centralized
point of service and is focused on defined business functions.
Shared Services
Reduced Service
Delivery cost
A fully coordinated
organization
Conclusion
Information
Technology
Conclusion
Shared Services as a
Business