SESSION 5

Handling the AS application

5.1
© Alcatel University - 8AS 90200 1397 VT ZZA Ed.01
 5 Handling the AS application
Session presentation
 Objective: To be able to handle the AS application for current
alarms and the alarm history

 Program:
 5.1 Displaying current alarms 3
 5.2 Creating, modifying and deleting an alarm sublist 15
 5.3 Performing actions on current alarms 27
 5.4 Displaying the alarm history 33
 5.5 Handling the AS facilities 39
 5.6 Administrating the AS 47

5.2
 SESSION 5
Handling the AS application

5.1 Displaying current alarms

5.3
© Alcatel University - 8AS 90200 1397 VT ZZA Ed.01
 5.1 Displaying current alarms
AS principles

Real Time
Static analysis
Management

Display alarms Manage alarms Display alarms

Current Archive Archived

alarms alarms alarms

Alarm surveillance
Raise and
clear alarms

Network
resources

5.4
 5.1 Displaying current alarms
Current alarms and alarm history

 Current alarms:
 "live" alarms (permanently refreshed)

 Alarm history:
 cleared AND acknowledged alarms
 alarms purged by operators (even non-cleared alarms)
 overflow of the current alarm list

5.5
 5.1 Displaying current alarms
Starting AS
 Select the "alarm" icon in the list of applications or Alarms in
Action menu

OR

5.6
 5.1 Displaying current alarms
Starting AS
 Select the "alarm" icon in the list of applications
Flag to indicate new
alarms in the sublist

Specific
Overflow status of the
counter of
current alarm list
cleared alarms
5.7
 5.1 Displaying current alarms
Different levels of information

Start point of AS Operator request

Alarm More
Counter sublist
alarms
summary information

Actual network Global vision Local vision Detailed vision

Increasing
precision

5.8
 5.1 Displaying current alarms
Displaying a sublist
 Select a sublist in the "counter summary" window
 Double click on it OR select Sublist  Open

5.9
 5.1 Displaying current alarms
Displaying more information
 Select an alarm in the sublist
 Double click on it OR select DisplayMore Info..

5.10
 5.1 Displaying current alarms
Monitoring new alarms
 This function automatically displays the AS window when a new
alarm appears

 1) Start AS
 2) Activate the "auto-raise" function
 check the option in the menu display  Auto-raise
 3) Minimise the window

5.11
 5.1 Displaying current alarms
How to do it ?

 How to navigate within the AS

5.12
 5.1 Displaying current alarms
Exercise

 Start the AS application

 Display a sublist containing alarms
 Display more information on a given
alarm

Time allowed :
10 minutes

5.13
5.14
 SESSION 5
Handling the AS application

5.2 Creating, modifying and deleting

an alarm sublist

5.15
© Alcatel University - 8AS 90200 1397 VT ZZA Ed.01
 5.2 Creating, modifying and deleting an alarm sublist
Create or modify a sublist
 To create, select Sublist  Create
 To modify, select Sublist  Modify,and a "Sublist Properties"
window displayed

5.16
 5.2 Creating, modifying and deleting an alarm sublist
Create or modify a sublist
 This window is made up of several Items :
 DISPLAY parameter to identify the sublist
 FILTER to select alarms to display in the sublist
 SORT sort order of the alarms in the sublist
 TRIGGER actions taken in case of an alarm

5.17
 5.2 Creating, modifying and deleting an alarm sublist
Sublist DISPLAY parameters

Sublist name
Sublist
colour
(double
Other click to
available modify)
attributes (to
move to the
displayed
attributes list,
select and
click on the Currently
arrow) displayed
attributes in
the sublist
Click here to (select and
apply the click on the
modifications arrow to
remove from
the list)

5.18
5.2 Creating, modifying and deleting an alarm sublist
Sublist FILTER parameters - Basic

To save your filter

To select a saved filter

5.19
 5.2 Creating, modifying and deleting an alarm sublist
Sublist FILTER parameters - Basic

Filter by status

Filter by date and time

Filter by severity

Filter by alarm type

Filter by correlation
parameter Filter by probable
cause (click on
"Select..." to make
your choice)

5.20
 5.2 Creating, modifying and deleting an alarm sublist
Sublist FILTER parameters - Source

Select Instance
to filter a precise
alarm source

By comparing
a string with
the
Friendly Name

Option to
filter by
alarm class

5.21
 5.2 Creating, modifying and deleting an alarm sublist
Sublist SORT parameters

To save
your sort
choice

Click here to select

To select a saved sort the order (increment
or decrement)

Parameters not used

to sort the sublist
(select and click on the
arrow to use one)

Parameters used
to sort the sublist

5.22
5.2 Creating, modifying and deleting an alarm sublist
Sublist TRIGGER parameters

Activate this option to

receive a beep each time
an alarm appears in the
sublist

To execute a script if the

number of alarms in the
sublist is greater than a
certain value

To execute a script if the

number of alarms in the
sublist is smaller than a
certain value

5.23
5.2 Creating, modifying and deleting an alarm sublist
How to do it ?

 How to create a sublist

 How to set a filter

5.24
 5.2 Creating, modifying and deleting an alarm sublist
Exercise

 Create a sublist

 Choose a name and a colour for your sublist

 Set the filter to select only:

– cleared alarms
– unacknowledged alarms
– alarms in the last 24 hours

 Sort the sublist by “event date & time” and

“severity”
Time allowed :
15 minutes  Set the sublist parameters to emit a tone for

incoming alarms

5.25
5.26
 SESSION 5
Handling the AS application

5.3 Performing actions on current alarms

5.27
© Alcatel University - 8AS 90200 1397 VT ZZA Ed.01
 5.3 Performing actions on current alarms
Reserving / unreserving an alarm
 Reservation ensures that you are the only operator responsible for
an alarm

 To reserve
 open a sublist
 select an alarm
 select Action  Reserve

 To unreserve
 open a sublist
 select the reserved alarm
 select Action  Unreserve
5.28
 5.3 Performing actions on current alarms
Generating trouble tickets
 Trouble ticket = collection of all information about one problem

 Open a sublist
 Select a single alarm or a group of alarms
 Select Action  Trouble Ticket...
 Confirm ==> indicator in the sublist change to YES

5.29
 5.3 Performing actions on current alarms
Acknowledging
 By acknowledging alarms, you indicate that they have been
registered.

 Open a sublist
 Select one or a group of alarms
 Select Action  Acknowledge
==> the state changes from NACK (Non ACKnowledge) to
ACK (ACKnowledge)

5.30
 5.3 Performing actions on current alarms
Manual purge
 Open a sublist
 Select one alarm or a group of alarms
 Select Action  Manual Purge
==> Purged alarms disappear from the current alarms list and
are now archived, if they match the archiving filter.

5.31
 5.3 Performing actions on current alarms
Exercise

 Reserve an alarm

 Try to unreserve an alarm reserved by an other user

 Unreserve the previously reserved alarm

 If ARS is active generate a trouble ticket for an alarm

 Acknowledge a cleared alarm (note the effect on the

sublist)

 Acknowledge an uncleared alarm (note the effect on

the sublist)

 Purge alarms (cleared, uncleared, acknowledged,

Time allowed :
non acknowledged)
15 minutes

5.32
 SESSION 5
Handling the AS application

5.4 Displaying the alarm history

5.33
© Alcatel University - 8AS 90200 1397 VT ZZA Ed.01
 5.4 Displaying the alarm history
Description
 The Historical Alarm List (HAL) contains former current alarms
that have been archived through one of the following processes
(if these alarms match the archiving filter):
 auto-purging
 manual purging
 overflow
 acknowledged and cleared alarms
 synchronisation

5.34
 5.4 Displaying the alarm history
Principle
CAL or auto purge filter

Automatic
Archiving filter
Operator action
HAL HAL
(HP LOG) (Public Archive)

filter filter
Sublist

Main
list

filter Save selection

User file User file User file User file

5.35
 5.4 Displaying the alarm history
Starting up
 In the Current Alarm List, select Navigation  Archive >> confirm
==> A window opens with an empty list
 Retrieve the alarm list with Archive Retrieve from Public Archive...
OR  Retrieve from User Files...
 Set the filter parameters
 Click "Apply" ==> the historical alarm list is displayed
 The general operations on sublists are performed as for current alarms

5.36
 5.4 Displaying the alarm history
Saving alarms to a user file / removing a user file
 SAVE
 Open a sublist of the HAL
 Select one or a group of alarms
 Select Action  Save as
 Enter a file name

 REMOVE
 From the "counter summary", window, select Archive 
Remove User Files...
 Select the file to remove and move it to "selected user files"
list by clicking the arrow
 Click "OK"
5.37
 5.4 Displaying the alarm history
Exercise

 Start the Historical Alarm List

 Retrieve the alarms from public archive

 Look for the alarms purged in the previous exercise

and find the insertion cause

 Create a sublist (e.g. with “Manual purge” as

“Insertion cause”)

 Create a user file with a selection of alarms from the

sublist

 Close and restart the Historical Alarm List

Time allowed :  Retrieve the alarms from your user file and check that

15 minutes it is the same list

 Remove your user file

5.38
 SESSION 5
Handling the AS application

5.5 Handling the AS facilities

5.39
© Alcatel University - 8AS 90200 1397 VT ZZA Ed.01
 5.5 Handling the AS facilities
Navigating from AS to PNM
 To view the Network Element that has generated an alarm

 Select an alarm from the sublist

 Select Navigation  Topology Manager
==> A PNM window opens displaying the submap of the
Network Element generating the alarm

5.40
 5.5 Handling the AS facilities
Navigating from AS to an external application
 You can navigate to an external application of your choice
 This navigation feature has to be configured during installation

5.41
 5.5 Handling the AS facilities
Exporting alarms to a printer or text file
 You can export a whole sublist or a selection of alarms

 Open the sublist

 Select Action  Output
==> an "output" window opens
 TO PRINT
 Select the "print" button
 Click "OK"
 TO CREATE A TEXT FILE
 Select the "Export" button
 Choose "select" and enter a file name
 Click "OK"
5.42
 5.5 Handling the AS facilities
Obtaining a report on an action
 Lets you view a report giving detailed information on the
progress or execution (successful or not) of an operator action.
 In the "Counter summary" window, select Navigation 
Report
==> the following window is displayed
Status column

Report detail

5.43
 5.5 Handling the AS facilities
Clearing or deleting a report on a performed action
 Clear the whole report list
 Open the report window
 Select menu Report  Clear

 Delete reports for some selected actions

 Open the report window
 Select the reports to be deleted from the list
 Select menu Report  Delete...

5.44
 5.5 Handling the AS facilities
Exercise

 NAVIGATION
– Open a sublist

– Select an alarm

– Start PNM with the AS facility

 Print out a set of alarms with the export

facility

Time allowed :  Display the reports on the actions

15 minutes
performed

5.45
5.46
 SESSION 5
Handling the AS application

5.6 Administrating the AS

5.47
© Alcatel University - 8AS 90200 1397 VT ZZA Ed.01
 5.6 Administrating the AS
Advanced feature mechanisms and alarm flow
 Because the Current
Trouble
Alarms List has a limited Ticket Archive
size, the operator is filter filter
provided with several
advanced features for ARS CAL HAL
solving capacity
overflow problems
Auto-Ack
filter
 The size of the CAL is
Auto-Purge
10000 alarms
filter
delete
Alarm
NE

5.48
 5.6 Administrating the AS
Configuring the AS (1)
 In the "counter summary"
window, select
Option  Administration
==> the following window
opens
 There are five pages
 CAL Administration
 Archiving filter
 Auto-Purge
 Auto-Trouble Ticket
 Auto-Acknowledge

5.49
 5.6 Administrating the AS
Configuring the AS (2)
 You can set a filter for:
 Archiving filter
 Auto-Purge
 Auto-Trouble Ticket
 Auto-Acknowledge

 Refer to the previous

chapter to learn how
to set the filter

5.50
 5.6 Administrating the AS
Exercise

 Set Overflow action mode to "WRAP" and

purge size to 20

 FILTER

– Change the auto-purge filter to archive

MINOR alarms automatically

– Create a minor alarm on an NE

– Check that the alarm is sent directly to the

Time allowed : historical alarm list

10 minutes – Reset the filter to Match-none

5.51
 SESSION 5
Handling the AS application

SELF-ASSESSMENT

5.52
© Alcatel University - 8AS 90200 1397 VT ZZA Ed.01
 5 Handling the AS application
Evaluation
 Objective: To be able to handle the AS
application for current alarms and the
alarm history

Thank you for answering

the self-assessment
of the objectives sheet

5.53
NOTES

5.54