Organization and Management

Manager
 Organization and Management

An individual who is in charge

of a certain group of tasks, or
a certain subset of a company.
Someone who coordinates
and oversees the work of
other people so that
organizational goals can be
accomplished.
Manager
 Organization and Management

What are the

responsibilities
of a manager?
Manager
 Organization and Management

A. Staffing
B. Communication What are the
C. Training
D. Administrative Investigation and responsibilities
Discipline
E. Employee Relations
of a manager?
F. Business Growth Sustainability

What manager does?

 Organization and Management

Management is the process of achieving organizational objectives

through people and other resources. It is also a function that
coordinates the efforts of people to accomplish a common goal or
task in the organization.
•Technical Skills are the manager's ability to understand and use techniques, knowledge, and tools
and equipment of a specific discipline or department.

•Human skills are interpersonal skills that enable a manager to work effectively with and through
people. It includes the ability to communicate with, motivate, and lead employees to accomplish the
assigned activities.

•Conceptual skills determine a manager's ability to see the organization as a unified whole and to
understand how each part of the overall organization interact with other parts.
 Organization and Management

Pre-assessment

1. Why is it important to be successful in business?

2. What are the different roles and duties of a manager?
3. What do you think is the GEMS in the context of
business?
Organization and Management

Henri Fayol (29 July 1841 – 19 November

1925) was a French mining engineer,
mining executive, author, and director of
mines who developed a general theory of
business administration that is often called
Fayolism. He and his colleagues developed
this theory independently of scientific
management but roughly
contemporaneously. Like his contemporary
Frederick Winslow Taylor, he is widely
acknowledged as a founder of the modern
management method.
Organization and Management

F ayol's 14
Universal Principles
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1. Division of work -
In practice, employees are specialized in different
areas and they have different skills. Different levels
of expertise can be distinguished within the
knowledge areas (from generalist to specialist).
Personal and professional developments support
this. According to Henri Fayol specialization
promotes efficiency of the workforce and
increases productivity. In addition, the
specialization of the workforce increases their
accuracy and speed.
 Organization and Management

2. Authority & Responsibility -

According to Henri Fayol, the
accompanying power or authority
gives the management the right to
give orders to the subordinates.
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3. Discipline - This principle is

about obedience. It is often a part
of the core values of a mission and
vision in the form of good conduct
and respectful interactions.
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4. Unity of command - Every

employee should receive orders
from only one superior or behalf of
the superior.
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5. Unity of direction - Each group

of organisational activities that
have the same objective should be
directed by one manager using one
plan for achievement of one
common goal.
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6. Subordination of Individual
Interest to General Interest - The
interests of any one employee or
group of employees should not
take precedence over the interests
of the organisation as a whole.
 Organization and Management

7. Remuneration - All Workers

must be paid a fair wage for their
services. The wages paid must be
as per a certain standard of living
to the employee at the same time
it is within the paying capacity of
the company.
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8. Centralization and
Decentralization - This refers to
the degree to which subordinates
are involved in decision making.
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9. Scalar chain - The line of authority from

top management to the lowest ranks
represents the scalar chain. Communications
should follow this chain. However if
someone needs to communicate some other
person in emergency he/she might use
"Gang Plank".
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10. Order - this principle is concerned with

systematic arrangement of men, machine,
material etc. There should be a specific place
for every employee in an organization. That
is 'a place for everything (people) and
everything has a place'.
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11. Equity - All the employees in the

organization must be treated equally with
respect to the justice and kindliness.
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12. Stability of tenure of personnel - High

employee turnover is inefficient.
Management should provide orderly
personnel planning and ensure that
replacements are available to fill vacancies.
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13. Initiative - Employees who are allowed

to originate and carry out plans will exert
high levels of effort.
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14. Esprit de corps - Promoting team spirit

will build harmony and unity within the
organization.
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Key Roles:

1. Planning
2. Organizing
3. Commanding
4. Co-ordinating
5. Controlling
Organization and Management

4 GEMS of
Management:
1. Goals
2. Execution
3. Measurement
4. Sustenance
 Organization and Management

The GEMS Management Wheel STAGE 3: MEASURING RESULTS

STAGE 1: GOAL-SETTING
1. Synthesizing Information STAGE 4: SUSTAINING
2. Formulating Alternatives GROWTH
3. Deciding on Courses of Action 8. Promoting Change
4. Establishing Goals 9. Developing People
STAGE 2: EXECUTING THE PLAN
5. Organizing
6. Communicating
7. Guiding
 Organization and Management

STAGE 1: GOAL-SETTING
1. Synthesizing Information
-data gathering
-synthesizing the data

2. Formulating Alternatives
-arrives at a decision
-comes us with alternatives

3. Deciding on Courses of Action

4. Establishing Goals
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STAGE 2: EXECUTING THE PLAN

5. Organizing
-involves putting together the resources of people, time,
money, and materials required to implement the business plan.

6. Communicating
-to attract target customers
-orienting the workforce
7. Guiding
-assisting people, teaching the workforce to properly relate to
customers
 Organization and Management

STAGE 3: MEASURING RESULTS

-requires the manager to evaluate how the project or business
is progressing toward its goals.

STAGE 4: SUSTAINING GROWTH

8. Promoting Change
-synonymous with improvement

9. Developing People
-start with the right people
 Organization and Management

A. Staffing
B. Communication What are the
C. Training
D. Administrative Investigation and responsibilities
Discipline
E. Employee Relations
of a manager?
F. Business Growth Sustainability

What manager does?