LETTER OF INQUIRY (SURAT

PERMINTAAN)
• Sent by the candidates of buyers/ customers
• A request about:
a. A new catalogue
b. Lates price list
c. Samples of product
d. A quiotation
e. Terms of payment
f. Terms of delivery
g. Method of transport
SOME RULES

• Describe what you need

• You may give deadline
• Keep your enquiry short and to the point
• An enquiry must be acknowledge in terms that establish good will
• Thank the reader
SOME OF BLA BLAS
• Please informs us what terms you can supply.............
• Let us know when you could deliver........
• We have seen your advertisement in ................ And shall be glad if you will send us .............
• We sholud appreciate further information about your ......... That was advertised in ............
• Here with letter we would like to ..........
• Based on your enquiry of ............
• We have seen your advertisement in ...........
• We sholud be grateful if you could send us ............
• Many thanks for your letter of .............
• We hope we may hear from you and we look forward to .........
• As the matter is urgent we should ............
• We are going to place a big order if ...............
SOME OF BLA BLAS
• We wre pleased to receive in your enquiry of ..........
• We are glad to learn your letter dated ........... That you are interested in our ..................
• We are sending you a copy of our .............
• We have pleasure to enclosure our ................
• We shall be glad to send you a ...........
• We hope you will be able to place an order of ..........
• We are confident that you will be satisfied with ................
• We sholud appreciate an early ............
• In reply to your enquiry, we are sending you ............
• We are sending you the samples of our range of ...........
• We hope to hear again from ..........
• We look forward to receiving
• We are happy to make business with you and ........
OFFERING LETTER/ SALES LETTER
• Purpose: persuade the reader that he needs what you are trying to sell and to get him buy
• Elements:
a. Arouse interest
b. Create desire
c. Carry conviction
d. Induce action
USEFUL EXPRESSION OF OFFERS
• We are sending you a copy of our latest catalague and ..................
• We have decided to offer you .................
• We have you will interested in the product we offer and ...................
• We feel that you will make an order to the product we ..................
• Having read your letter, we would like to offer ..................
• We are abble to offer you a special ..............
• .................................... And decided to give you 15% discounnt
• ......................... You at the following attractive prices
• We hope you will take advantages for ........................
• We are more anxious to serve you and .....................