Professional Documents
Culture Documents
Capstone Team Project: Hailey Miller, Logan Nolte, Ryan Odell & Brunard Octavius
Capstone Team Project: Hailey Miller, Logan Nolte, Ryan Odell & Brunard Octavius
Capstone Team Project: Hailey Miller, Logan Nolte, Ryan Odell & Brunard Octavius
Mission Statement 2
Executive Summary 3
Table of Contents 4
Situation Analysis 5
Overview of Research 12
References 35-36
SITUATION
ANALYSIS
The Sippin’ Sidecar was founded by Olivia Pollard in June of 2020. Pollard was inspired by her
passion for crafting drinks and creating memorable experiences for people. The Sippin’ Sidecar is a
brand new entrepreneurial endeavor attempting to make waves in the beverage industry of Central
Florida. The Sippin’ Sidecar started its life as a 1962 Shasta camper and was carefully renovated to
what it is today- a beautiful bar cart with a boutique-like aesthetic and a whole lot of character.
The Sippin’ Sidecar currently finds itself in the start-up or growth stage of development. Pollard
hopes to raise awareness and eventually expand her business state-wide. The challenge to be
addressed in this report revolves around how to best attract perspective customers through specific
marketing services in an attempt to create more interest for the development of future event
contracts. This report will provide detailed recommendations that are backed by data in an effort to
resolve the challenges The Sippin’ Sidecar currently faces.
TARGET
MARKET The Millennial Market:
Millennials make up roughly 25% of the US
population, this generation has become the
largest living adult population in the nation.
Millennials value social interactions,
meaningful motivation and they tend to be
adaptive and open to change. Due to the size
of this generation, it is important to
understand various subsets within this
population. It is a common mistake to
generalize characteristics based on
generational aspects. In order for millennials
to be properly targeted, this generation has
been broken down based on purchasing
habits and income availability.
TARGET MARKET
(CONT.)
Justin Smith works at a Marketing firm in Tampa, Hannah James has established herself in Orlando as a Emily Black is a successful small- business owner in
Florida. He has lived in Tampa most of his life and Physicians Assistant. She grew up in Michigan and Tampa, Florida. She graduated with a degree art
currently resides in the neighborhood of Seminole moved to Florida to attend the University of Miami. history in 2017 from the University of North Florida.
Heights with his long term partner and their two dogs. Hannah is in a long term relationship and plans to tie After she graduated, she took the risk of opening up
He loves living in Tampa and hopes to one day have a the knot within the next few years. Her career has put her own Art Studio and has met lifelong friends in the
wedding near home so his friends and family can all her in a comfortable financial position, and she enjoys process. Emily is single, she has a cat names Sprinkles
attend. splurging on products and services that she finds and enjoys throwing parties with/ for friends.
neccessary.
COMPETITIVE
Direct Competitors: Competitors to Sippin’ Sidecar that provide very similar services and bar themes
LANDSCAPE
Self-Providing
Buying alcohol individually + having guests self-serve
Only requires the cost of alcohol and setting up coolers + tables
Very low quality + no aesthetic + not as welcoming to guests
OVERVIEW OF RESEARCH
When conducting research for this report, a multi-method approach was used combining secondary and primary data collection.
The Situation Analysis was researched through The Sippin' Sidecar's home website. Information from Olivia Pollard both in the class meeting and the
resources we were given on Canvas were also used for this section.
When researching the Target Market, a wide assortment of databases and websites were used such as Wedding Wire, Forbes, The Knot, Tampa Bay
Business Journal, and Yahoo News. These resources were used to find insights on the demographic data available around Tampa Bay and Florida in
general. They were also used to find data about events in the area and the average budget for various events such as weddings, birthday parties, or any
other event.
For the Competitive Landscape and recommendation on SEO and social media presence, all research was acquired through secondary research
methods. Reading articles to learn about the different plat forms offerings and benefits for a small business, as well as acquiring statistics on the other
businesses and for references to support our recommendation, was the main way that we implemented these methods.
OVERVIEW OF
(CONT.)
RESEARCH
Primary Data Collection - Survey
Using Qualtrics, we created a survey of 14 questions to distribute through our social media channels. Survey takers were asked
simple questions regarding their demographics, such as age, gender, and if they were married, single, or going to be married.
The remainder of questions asked in the survey were used to gather perceptions based upon the research questions at hand. Listed
below are some of the insights we gathered.
91.4
Total Number of Participants: 120 of survey takers found the aesthetic of
AVERAGE AGE: 33 a business to be either moderately,
74.4% Female - 25.6% Male very, or extremely important
58.6 %
30%
of survey takers said they were definitely of survey takers said they would most
more willing to work with a business that likely splurge on an open bar when
offered a discount to returning customers. planning an event.
%
66.3 61.5
of survey takers said they are more likely to of survey takers said they prefer to see
follow a business on social media if they a business post 1-2 times per week on
share behind the scenes parts of the business social media
SWOT ANALYSIS
STRENGTHS WEAKNESSES
Aesthetic Inability to provide alcohol
OPPORTUNITIES THREATS
Niche industry with close competition Bars/Restaurants/Other places that can hold events
⚬ $10/ hour
TOTAL COST: $496.89
⚬ 6-8 hours *Important to note, most supplies will last through multiple events.
⚬ Total: $60-$80 Event cost will decrease after initial purchse.
• Brochure Printing
⚬ $0.74 per copy, 200 copies
⚬ Total: $148
Pricing
Mock-tails: $7-$8
91.4
of survey takers found the aesthetic of
a business to be either moderately,
very, or extremely important
%
Word of Mouth Marketing
Word of mouth marketing is the main goal of this recommendation. In spreading the word about this new-to-the-world business and creating an impression in people's minds,
The Sippin' Sidecar will create an opportunity for local market consumers to tell their friends and family about the brand.
74% of consumers identify word of mouth as a key influencer in their purchasing 9 out of 10 of consumers believe suggestions from friends and family
decisions more than advertising, according to a Neilson Report
Bringing The Sippin' Sidecar to Markets around Tampa Bay (Cont.)
The Sippin' Sidecar is here to make your event NOW BOOKING 2021-2022
vision come true. We tailor our services to what
you need in order to give you the best experience
The Sippin' Sidecar offers various
possible.
package options including:
Book The Sippin' Sidecar
for any event you have in mind: Beer & Wine
Weddings, Birthdays, Holidays, or any
Signature Cocktails
Celebratory Event!
Dry Events
Mocktails
R E C O M M E N D AT I O N T W O
Instagram
In March of 2017, over 120 million Instagrammers visited a webise, got directions, called, emailed or direct messaged a business to learn more about it after seeing an Instagram ad.
60% of people say they discovered new products on Instagram. 75% of Instagrammers take action after being inspired by a
post.
*Instagram's audience is divided mainly between the age ranges of 18-29 (55%) + 30-49 (28%)
Facebook
It is easy to manage advertisements through both Facebook and Instagram, due to both these platforms being owned by the same company. This means that demographic data is
easily transferable and reaching customers of a certain segment, i.e. age, gender, relationship status, etc. is accessible. Both Facebook and Instagram are also scalable in terms of
what you are paying to the amount of advertising you receive- it's reach, duration, and frequency. Being able to specify the ad schedule will also reduce wased time amd money
spent on advertising during inactive platform performace.
44.8 75%
of survey takers listed Pinterest as their
of Pinners say they're "very interested"
first source of inspiration when
in new products.
planning an event.
%
This type of spike speaks volumes of the effectiveness of Pinterest ads- according to Hootsuite.com,
average revenue per user (ARPU) went up in 2019, too. Up 15% from 2018, ARPU grew to $1.22
last year.
Pinterest (cont.)
In 12 months, Pinterest grew by Advertisers can reach over
Pinterest is also very useful
70 million users, 169 million people in SEO as tagged pins can be
the site now has over 335 million users total. on Pinterest brought up through google
searches. Potential clients
could see The Sippin'
Sidecar's "pins" and from
there could find other social
media platforms or even the
83% of Pinners have made purchases based on brand content. home website.
Pinterest's paid advertising can be specified by location, making it a valuable tool when trying to reach new customers in a specific
area.
Pinterest's user base is primarily 25-34 year old women, which is part of the target market we are catering
towards.
Increasing Business
Reviews
87% 92%
of potential customers won’t consider of consumers read online reviews of local
businesses with low ratings, according businesses in order to determine whether these
to Search Engine Land. businesses are good or not.
If clients are given a complementary service such as a free champaign toast or free decor options at their event when they agree to leave an honest review, they would naturally
be more willing to review their experience and thus create a more reputable online presence for
The Sipin' SIdecar.
It is free to set up an account on Yelp + Google.
Google also provides complementary tools such as the Google Search Console.
63.9
of survey takers said they would be
more willing to review a business/
refer a friend if incentivized to do so.
Social Media Enhancement + Search Engine Optimization (cont.)
Mock email created to visualize how The Sippin' Sidecar could ask clients to
rate + review their experience of Google + Yelp.
R E C O M M E N D AT I O N T H R E E
Co-Branding Partnerships
It is recommended for The Sippin’ Sidecar to consider co-branding partnerships with other event services.
The Sippin’ Sidecar and other businesses could create a package deals and introduce clientele to non-
competing companies creating a mutually beneficial relationship. This co-branding endeavor could
include partnering with photographers, caterers, event venues and more. With this partnership, clients
could be offered various discounts/incentives when booking multiple service together. These discounts
enhance the customer’s experience and makes the planning process easier. Co-branding allows each
company to enjoy double exposure through leveraging each other’s audiences. It is recommended to
consider business with good brand imaging, similar audiences and similar marketing goals. Each
company should share a common thread or complimentary link.
Along with partnerships of other event services, it would be beneficial for The Sippin' Sidecar to create a
co-branding endeavor with Florida and Tampa Bay based bloggers on various online platforms. This
partnership would enhance brand awareness through a trusted source directly targeting our clientelle.
Co-Branding Partnerships (cont.)
63%
of marketers intend to increase their
influence marketing budget in the next
year.
Co-Branding Partnerships (cont.)
Contact Us
Phone: 813-909-5399
Email: info@thesippinsidecar.com Add a section to the home page of The Sippin' Sidecar's website titled
Instagram: @TheSippinSidecar
Facebook: The Sippin' Sidecar Mobile "Co-Branding Partnerships"
Bar
Special offers available if referred to by where customers can click to learn more information about package
a friend or business!
deals and what other companies are available to combine services and
recieve discounts. This section could be available to the public or
NOW BOOKING 2021-2022 could be a broad overview of what the package deals look like, and
they must inquire to learn more about specific pricing + discounts +
options available.
Co-Branding Partnerships (cont.)
Influencers could be contacted by The Sippin' Sidecar and asked if they would want to do a photoshoot
with the Bar Cart in exchange for Instagram posts tagging The Sippin' Sidecar.
REFERENCE
S Blog, blog.hubspot.com/marketing/best-cobranding-partnerships.
• Bernazzani, Sophia. “21 Examples of Successful Co-Branding Partnerships (And Why They're So Effective).” HubSpot
• Bump, Pamela. “20 Stats That. Make the Case for Co-Marketing in 2020.” HubSpot Blog, 23 Sept. 2020,blog.hubspot.com/marketing/co-marketing-stats.
• The Complete Guide to Advertising on Instagram. www.wordstream.com/blog/ws/2017/11/20/instagram-advertising.
• Does Facebook Advertising Work? [DATA]. www.wordstream.com/blog/ws/2016/01/25/does-facebook-advertising-work.
• “11 Wedding Venue Marketing Tips to Increase Bookings.” 11 Wedding Venue Marketing Tips to Increase Bookings | Cvent Blog, 23 July 2020, www.cvent.com/en/blog/hospitality/wedding-venue-marketing.
• “2020 Wedding Report.” WeddingWire, go.weddingwire.com/newlywed-report.
• Meredith, Alisa. How to Use Pinterest to Connect With a Local Audience. 21 Jan. 2019, www.socialmediaexaminer.com/how-to-use-pinterest-to-connect-with-a-local-audience/.
• “Millennials and Beyond.” Deloitte Insights, www2.deloitte.com/us/en/insights/topics/marketing-and-sales-operations/millennials-x-z-beyond-generational-marketing-consumer-profiling.html.
• “Newswire: Consumer Trust in Online, Social and Mobile Advertising Grows.” Nielsen, 4 Nov. 2012, www.nielsen.com/us/en/insights/article/2012/consumer-trust-in-online-social-and-mobile-advertising-grows/.
• “Population Trends IN USA, FLORIDA AND MIAMI-DADE COUNTY Sources: US Census Current Population Estimates 2010-2016.” Https://Metropolitan.fiu.edu/, 2016, metropolitan.fiu.edu/research/periodic-
publications/hot-topics/population-trends-millennial-edition-2016-1.pdf.
• Premier Bartending Service (n.d.). Retrieved November 22, 2020, from http://www.premierbartendingservices.com/rates.html
• “The Average Cost of a Wedding in 2020: The Ascent.” The Motley. Fool, 2 Sept. 2020, www.fool.com/the-ascent/research/average-cost-wedding/.
• “US population by Age and Generation in 2020.” Knoema, 16 Apr. 2020, knoema.com/infographics/egyydzc/us-population-by-age-and-generation-in-2020.
• Jankowski, Paul. “Which Group Of Millennials Are You Targeting?” Forbes, Forbes Magazine, 9 May 2018, www.forbes.com/sites/pauljankowski/2018/05/09/which-group-of-millennials-are-you-targeting/.
• Olya, Gabrielle. “How Much Millennials Earn in Every State.” Yahoo! News, Yahoo!, 10 Apr. 2020, news.yahoo.com/much-millennials-earn-every-state-090000671.html?guccounter=1.
• Rampton, John. How Online Reviews Can Help Grow Your Small Business. 31 May 2017, www.forbes.com/sites/johnrampton/2017/05/31/how-online-reviews-can-help-grow-your-small-business/?sh=47ee8894737b.
• Rosenberger, Raashi. “Wedding Planning Gets Personal on Pinterest.” Pinterest Business, 13 Mar. 2017, business.pinterest.com/en/blog/wedding-planning-gets-personal-on-pinterest.
• Salchert, Ryan, and Brendan Ward. “Tampa Is among the Best Florida Cities for Millennials, Study Says.” Bizjournals.com, 19 Sept. 2019, www.bizjournals.com/tampabay/news/2019/09/30/tampa-is-among-the-best-florida-
cities-for.html.
• Sardone, Susan Breslow. “How Well Do You Know Wedding & Honeymoon Facts and Figures?” Brides, www.brides.com/wedding-statistics-and-honeymoon-facts-1860546.
• Sawyer, Katie. “Millennial Event Trends You Shouldn't Ignore.” Eventbrite US Blog, 12 Dec. 2019, www.eventbrite.com/blog/the-most-important-millennial-trends-you-shouldnt-ignore-ds00/.
• Seaver, Maggie. “This Is the National Average Cost of a Wedding.” Theknot.com, The Knot, 14 Feb. 2020, www.theknot.com/content/average-wedding-cost.
• Sims, Maddy. “Here's How Much the Average Couple Spends on Alcohol for Their Wedding.” Theknot.com, The Knot, 26 Nov. 2018, www.theknot.com/content/average-cost-wedding-alcohol.
• Warren, Matt. “Word of Mouth Marketing in 2020: Effective Strategies + Examples.”The Big Commerce Blog, 2 Mar. 2020, www.bigcommerce.com/blog/word-of-mouth-marketing/.
REFERENCE
• Target Market Photographs: S
⚬ Distel, A. (2019) Available at: www.distel.com. (Accessed 27 October 2020).
⚬ Yehia, O. (2018) Available at: https://unsplash.com/photos/toCKeKuQpL0. (Accessed 27 October 2020).
⚬ Christina. (2019) Available at: https://unsplash.com/photos/kXmKqYOGA4Y/info. (Accessed 27 October 2020).
• Various Digital Graphics:
⚬ https://www.canva.com/
• Competitive Landscape Images
⚬ Sipping Nomads: https://www.sippingnomads.com/
⚬ The Tipsy Trotter Mobile Bar Co: https://www.thetipsytrotter.com/
⚬ Seaboard Mobile Bar: https://www.seaboardmobilebar.com/packages
⚬ Bubble Buggi: https://www.bubblebuggi.com/
⚬ Hub Tap Mobile Event Co: https://hubtap.com/
⚬ Bubbles & Brews: https://getcozybars.com/