The Quality & Competent Instructor

Give a man a fish and you feed him for

a day. Teach him how to fish and you
feed him for the rest of his life.
Chinese proverb

Pusat Latihan Pengajar dan Kemahiran Lanjutan, Peti Surat 7012, Seksyen 19, 40900 Shah Alam, Selangor.
Tel : 603-55438207 Fax : 603-55438394

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The Quality & Competent Instructor

Ciri-ciri penting pengajar

●
Quality
●
Competent

Responsibility of Instructor

●
Trainees
●
Employer
●
Yourself

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 The Characteristic of Quality
Characte
ristic of
Quality

 Services
 Customers
satisfaction

Product  Product
 Follow the
Standard

Services

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The Characteristic of Quality

Characteristics
Characteristics of
of
Product
Product &
& Services
Services
Memenuhi
Memenuhi
kehendak
kehendak pelanggan
pelanggan

Bebas dari
kecacatan

Kesesuaian Memuaskan
digunakan pelanggan

Menepati
Tahap
kehendak
kecemerlangan
pelanggan

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Practicing Qualities &
Competent Trainer

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 Practicing Qualities & Competent Trainer
1. Enthusiasm 3. Ability to
for producing
2. get students
learning. Expertise involved

4. Meeting the 5. 6. Application

needs of the Professional of the learning
students appearance process

7. Ability to 8. Counselor,
9.
communicate and advisor,
relate to others evaluator Leadership

10.
Organization
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 Practicing Qualities & Competent Trainer
1. Enthusiasm for
producing learning.

 Enthusiasm is having a real enjoyment of

what you do and displaying a positive attitude
about the fun.
 The eagerness and interest you have in
makes it easier and more enjoyable for students
to learn
 Show your enthusiasm!

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 Practicing Qualities & Competent Trainer

2. Expertise

 All instructors must have an excellent

command of their subject.
 Instructors must know what the students must
learn and can demonstrate it
 Students must look at the instructor as the
expert.

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 Practicing Qualities & Competent Trainer
3. Ability to get
students involved

 It is up to the instructor to structure the

learning and present it in a way that involves
all the students
 The use of assistant instructors helps to
make sure all the students are under guided
practice throughout the class

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 Practicing Qualities & Competent Trainer
4. Meeting the needs
of the students

 Students expect to benefit from the

learning. If they do not learn the skills
required TO cast (and catch fish), then their
time and money are wasted.

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 Practicing Qualities & Competent Trainer

5. Professional
appearance

 You should be clean and dress just a little

better than your students.
 In instruction, this means no dirty, torn, or
tattered clothing and the use of good equipment.

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 Practicing Qualities & Competent Trainer

6. Application of the
learning process

 The key to success includes applying the four

steps pattern , using basic learning principles,
practicing the qualities of competent instructors,
and avoiding instructor pitfalls.

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 Practicing Qualities & Competent Trainer
7. Ability to
communicate and
relate to others

 Your success is rooted in your ability to get ideas

across to others and to understand what others are
saying to you.
 In addition, you must be able to get along with
others. In order to relate to people, you must be poised,
genuine, honest, flexible, patient, trustworthy, and
forgiving.
 If students perceive you this way, they will try
harder and learn more

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 Practicing Qualities & Competent Trainer

8. Counselor,
advisor, evaluator

 Students need your instruction, support, and

feedback on their performance. They want to know
what progress they have made (a chance for you to give
them positive reinforcement) and what they need to work
on.
 Set high standards for achievement, but be
reasonable as to how students get there.

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 Practicing Qualities & Competent Trainer

9. Leadership

 Leadership is the ability to influence others to

achieve a set of goals. A leader is liked by the followers.
This is called charisma.
 Improve your own personal charisma by smiling a
lot, taking pride in the excellence of your work, being a
role model instead of a critic, strive for self improvement,
do more than is expected of you, be open to better
ways of doing things
 Never convey the attitude "it is not my job," do
not give up when the pressure gets tough, and look for ways
to add quality to your work.

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 Practicing Qualities & Competent Trainer

10. Organization

 People will accept the ideas of an organized

person much faster than a disorganized one.
 Students respect an instructor who is organized
and prepared, one way to do this is to use a lesson plan
to guide you while instructing.
 Developing a lesson plan gets you organized and
the students will recognize this which will give you
added credibility.
 This added credibility will motivate students to learn.

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END
of
The Quality & Competent Instructor
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