Professional Documents
Culture Documents
Training and Developing Employees: Human Resource Management
Training and Developing Employees: Human Resource Management
Training and Developing Employees: Human Resource Management
Employees
Human Resource Management
14th Edition, Global Edition
4-
Gary Dessler
8-2
Copyright © 2015 Pearson Education Ltd.
Learning Objectives
• Employee
handbook
• Orientation 4-
technology
• Purposes • Employee
o Welcome handbook
o Basic information • Orientation
o Understanding the
4- technology
organization • Training
o Socialization process
overview
• Aligning strategy
and training
4-
• Training and
performance
• Strategic needs
• Strategic training 4-
needs analysis
• Definition
• Current training needs analysis
4-
• Task analysis
• Talent management
• Performance analysis
• Can’t do/won’t do
8-17
Copyright © 2015 Pearson Education Ltd.
Designing the Training
Program
• Setting learning
objectives
4-
• Creating a
motivational
learning
environment
8-18
Copyright © 2015 Pearson Education Ltd.
Designing the Training Program
• Make the Learning Meaningful
o Bird’s-eye view
o Familiar examples
o Organize 4-
o Familiar terms
o Perceived need
• Similarity
• Practice
4-
• Label
• Attention
• “Heads-up”
• Pace
o PowerPoint slides
o Web- and computer-based activities
course activities
o Trainer resources and manuals
o Support materials
• Program development
• Training equipment
4-
• Implement
• Familiarity • Heads-up
• Organization 4-
• Pace
• Needs • Reinforcement
• Similarity • Schedule
• Practice • Follow-up
• Alternatives
Copyright © 2015 Pearson Education Ltd. 8-25
Explain how to use five
training techniques.
4-
• On-the-job training
o Types of on-the-job
4- training
o Job rotation
o Special assignments
• Preparation
• Present the 4-
operation
• Tryout
• Follow-up
• Apprenticeship
training 4-
• Informal learning
• Behavior modeling
• Audiovisual-based training
• Vestibule training
• Computer-based training(CBT)
• Simulated learning
• Case studies
• Computerized management
4-
games
• Outside seminars
• University programs
• Role-playing
• Behavior modeling
• Corporate universities
4-
• Executive coaches
• SHRM learning system
• Leadership Development at GE
4-
• Talent Management and Differential
Development Assignments
• Strategy
• On- and off-the-job
• Coaching 4-
• Action learning
• Cases
• Games
• Corporate universities
• SHRM
• GE and Talent Management
8-42
Copyright © 2015 Pearson Education Ltd.
List and briefly discuss the
importance of the steps in
4-
leading organizational change.
8-44
Copyright © 2015 Pearson Education Ltd.
Leading Organizational Change
• Unfreezing stage • Refreezing stage
o Urgency o Reinforcement
o Commitment o Monitor
• Moving stage
o Coalition 4-
o Vision
o Acceptance
o Gains
• Characteristics
• Human processes
• Technostructural 4-
• HR management
• Strategic OD
• Evaluating
4-