Take Order Order Automatically goes to Fries/Nugget

counter and/or Burger counter.

If Beverage order is Order Automatically
included sent to Kitchen

Prepare drink Load Fries into

frying basket(s) Is there chicken/
veggie/ vegan/ beef No Deep fry required
Put it on order pattie ready in the
pattie

Education Infographic
tray Half-time shake Universal Holding
Cabinet?
Unload at full
time Yes
Put item specific
Season with wrapping paper on
shaker preparation counter

Box up and place on Toast bun/

finished product rack heat wrap

Add required salad, sauce

filings and/or cheese

Review order on
screen for required Yes
Add extra layer
extra cheese or any
filling?

No

Add fried pattie

Place top of bun onto

burger to finish assembly

Dine-in Is the order Wrap up the burger and

Dine-in or Take- place in cardboard box
away?
Take-away Pass on to finished
Put Burger on Put Burger in product rack
serving tray Paper Bag

Get Order receipt from

serving station

Attach Order receipt on

Put Order receipt in Tray
to Paper Bag

Call customer number/

Display on digital board

Customer
 Flow chart of Activities at McD

Heat bread product

Is this a busy
order period?

Are there any

preassembled
sandwich
filings?

Retrieve oldest
preassembled
sandwich filing from
warm storage and
place on support
Assemble sandwich
filings and hot
garnishes in tool

Are cold
garnishes
necessary?

Retrieve assembled
cold garnish from
storage or assemble
cold garnishes
Apply appropriate
condiments to
appropriate
compartment
Place heated bread
product over tool(s)
with the crown over
the crown cavity and
the heel over the jeel
cavity.
Invert the tool(s) and
bread product
combination and place
it on the support.

Remove tool(s)

Close sandwich

Place sandwich in
packaging/ seal
packaging