EMOTIONAL INTELLIGENCE

Emotions can get in the way or get you on the

way.
-Mavis Mazhura
  Do you recognize the emotion you are feeling?
 Can you manage those feelings without
EMOTIONAL allowing them to swamp you?
INTELLIGENCE  Can you motivate yourself to get jobs done?
 Do you sense the emotions of others and
respond effectively?
 • Emotional intelligence refers to the capability of a person to
manage and control his or her emotions and possess the
WHAT IS
ability to control the emotions of others as well. In other
EMOTIONAL words, they can influence the emotions of other people also.
INTELLIGENCE
• Emotional intelligence is a very important skill in leadership.
It is said to have five main elements such as - self-awareness,
self-regulation, motivation, empathy, and social skills.
 • In 1990 : Peter Salovey and john D.Mayer describing it as “a
form of social intelligence that involves the ability to monitor
BREIF HISTORY one’s own and others’ feelings and emotions, to discriminate
among them, and to use this information to guide one’s
OF thinking and action”
EMOTIONAL
INTEELIGENCE
• In the 1990’s Daniel Goleman became aware of Salovey and
Mayer’s work, and this eventually led to his book, Emotional
Intelligence. Goleman was a science writer for the New York
Times, specialising in brain and behaviour research
 • Recognize and Consciously Use Emotional Data to Create and
Maintain Productive Workplace Relationships and Team Environments

• Manage and Adapt Emotional Behaviors That Impact Leadership in a

Variety of Workplace Situations

• Integrate Empathy to Promote Strong Relationships

LEARNING
OBJECTIVES • Apply Collaborative, Inclusive, and Creative Communication Practices

• Gain Emotional Insights to Understand and Implement Change

• Implement Emotionally Intelligent Motivational Skills to Achieve Team

Results
 BENEFITS OF
EMOTIONAL
INTELLIGENCE
 EI is responsible for
58%
of your job
performance
EMOTIONAL
INTELLIGENCE of top performers have high EI
MATTERS
THAN IQ? People with high EI make 
$29,000 more annually
  than their low EI
counterparts
 EMOTIONAL
INTELLIGENCE
&
SUCCESSFULL
CAREERS
 HOW
EMOTIONAL
INTELLIGENCE
AFFECTS
COMMUNICATION
 EMOTIONAL
INTELLIGENCE
IN WORKPLACE
 • Emotional intelligence allows you to understand and manage your
emotions in order to self-motivate and to create positive social
interactions; it’s the first step in realizing your true potential.
• The value and benefits of EI are vast in terms of personal, academic,
and professional success.
• Individuals with higher levels of emotional intelligence are less
likely to succumb to the negative impacts of stressors, while
effectively help individuals deal with negative emotions and promote
A TAKE HOME •
more positive emotions in its place.
Intellect works best when it’s accompanied by high emotional
MESSAGE intelligence.
• Utilizing and developing emotional intelligence in the workplace can
greatly improve both job performance and the social capabilities of
individuals within that workplace.
• Emotional Intelligence is a useful skill to prevent making decisions
based on emotional biases.
• The process of successful communication and negotiation are closely
linked to high levels of EQ.
• Key EI facilitators such as happiness contribute to our self-
actualization
 • The Power of Emotional Intelligence – Travis Bradberry
https://www.youtube.com/watch?v=auXNnTmhHsk 
• You aren’t at the mercy of your emotions – your brain
creates them – Lisa Feldman Barrett
6 YOUTUBE https://www.youtube.com/watch?v=0gks6ceq4eQ 
• 6 Steps to Improve Your Emotional Intelligence – Ramona
VIDEOS Hacker
AND TED TALKS https://www.youtube.com/watch?v=D6_J7FfgWVc 
• Learning Human Values Via Emotional Intelligence – Ruby
ON Bakshi Khurdi
EMOTIONAL https://www.youtube.com/watch?v=4YCAo8kxOHs 
INTELLIGENCE • Your Forensic Mirror: Applying Emotional Intelligence To
Achieve Success – Paula Clarke
https://www.youtube.com/watch?v=McG6tETL93s 
• The People Currency: Practicing Emotional Intelligence –
Jason Bridges
https://www.youtube.com/watch?v=7z0asInbu24
  “If your emotional abilities aren’t in hand, if you don’t have self-
awareness, if you are not able to manage your distressing emotions,
if you can’t have empathy and have effective relationships, then no
matter how smart you are, you are not going to get very far.”
Daniel Goleman
QUOTES  “I’ve learned that people will forget what you said, people will
ON THE forget what you did, but people will never forget how you made
them feel.”
VALUE OF
Maya Angelou
EMOTIONAL  “Anybody can become angry, that is easy; but to be angry with the
INTELLIGENCE right person, and to the right degree, and at the right time, and for
the right purpose, and in the right way, that is not within
everybody’s power, that is not easy.”
Aristotle
QUESTIONS
THANK YOU