Scribd Logo
Upload

Welcome to Scribd!

  • Service Process of Restaurant: Customer Arrival Dinning Customer Exit

    Uploaded by

    Rathina Vel
    27 views4 pages
    The document outlines the key steps in a restaurant's service process from a customer's arrival to their exit. It details the stages as customer arrival where they are greeted and seated, dinning where they order and eat their food prepared by the kitchen, and customer exit where they pay their bill before leaving. Maintaining facilities, taking reservations, serving customers, processing orders, and accepting payments are some of the main activities described at each phase.

    Original Description:

    Service blueprint of resturants

    Original Title

    SM service blueprint

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document outlines the key steps in a restaurant's service process from a customer's arrival to their exit. It details the stages as customer arrival where they are greeted and seated, dinning where they order and eat their food prepared by the kitchen, and customer exit where they pay their bill before leaving. Maintaining facilities, taking reservations, serving customers, processing orders, and accepting payments are some of the main activities described at each phase.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    27 views4 pages

    Service Process of Restaurant: Customer Arrival Dinning Customer Exit

    Uploaded by

    Rathina Vel
    The document outlines the key steps in a restaurant's service process from a customer's arrival to their exit. It details the stages as customer arrival where they are greeted and seated, dinning where they order and eat their food prepared by the kitchen, and customer exit where they pay their bill before leaving. Maintaining facilities, taking reservations, serving customers, processing orders, and accepting payments are some of the main activities described at each phase.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 4

    Service Process of Restaurant

    Customer Customer
    Dinning
    Arrival Exit
    Customer Arrival

    - Parking facilities, Billboard, Hotel décor

    - Parking, Pre-booking, waiting at


    lounge

    - Greeting, Table Seating

    - Parking maintenance, Kisok (Reservation)


    Dinning

    - Tables, Cutleries, Menu, Restaurant décor, Food


    quality

    - Using the Menu card, Customization,


    Ordering, eating

    - Enriching the customers, Cleaning, Serving

    - Pass the order, Pick up the order

    - Food preparation, Plating


    Customer Exit

    - Playground, Lavatory, ancillary shops

    - Bill payment, Tipping, Availing ancillary


    services

    - Bill delivery, Providing assistance

    - Bill creation, Cleaning up

    - Methods of payments

    You might also like