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ISO Assignments

Outline
Case
Consider Tesco Plc. It is a successful retailer with many branches in all cities and towns of Introduction
the UK, as well as in many other countries. They are linked up with many other suppliers 1-retailer_Tesco Plc
and manufacturers such as farmers (for dairy products, fruits and vegetables), fashion 2- Product they sell
retailers (for clothes and shoes), etc. They have also diversified into banking and insurance 3- How they work
sectors, as well as providing e-commerce arm called Tesco Direct. 4- Competitor situation
They have many UK based competitors such as Sainsbury’s, however, many new European
retailers such as Aldi and Lidl are becoming much more successful in the UK. Tesco Plc
have, therefore, the following challenges to address:
• How to compete with new European retailers
1-Challenge- Competitor
• How to diversify so that Tesco remains as attractive as before
2- How to Survival
• How to cut margins and yet remain profitable
3- Margin?
• How to update Information Systems (IS) and make better use of them
4- Its IS & use
• How to use IS to profile and understand customers better
5- benefit from IS to service
• How to invest in computing infrastructure and yet cut costs
customer
• etc.
6- Investment cost
Task 1 1-Two main ES
Task 1 – 20 Marks 1- Customer Profile system
2- Sales Order System
Critically analyse the use of 3- Credit Control System
TWO (2) of the main 4- Warehouse information System
enterprise systems (ES) that
your organisation has 2- benefit
implemented, by providing 1- Timely information ---Decision making
2- Planning for future growth
the benefits that these 3 Control for cost and performance standard
information systems offer to
your organisation. Discuss
how operational efficiency of 3 – reducing
your organisation might 1- Cost efficiency might reduce
reduce if these ES are 2- No service for customers
removed from the 3- Duplicate effort
4- time consuming
organisation’s ES portfolio.
Outline
Task 2- 25 mark Why IS cost are so high? (Identify what costs)
Hardware (COMPUTER, Equipment, network,
Acquiring new information systems (IS) and ect)
hardware infrastructure can be expensive for Software (training, install, programming)

businesses. (training, Hire Man, Installation, etc.) Identify existing strategy to reduce capital
Discuss (adv & disadv) the strategy that your expenditure and result benefit.
Bespoke (inhouse), off the shelf (buy or lease)
organisation has formulated that helps to reduce Does changes in operation process? (off course)
excessive capital expenditure and yet results Cheap buying?
Reduce labour? (user friendly)
in increased benefits. (Implementation)
(Time, Quality, $)
If there is no such strategy at your selected
organization, then suggest a sensible strategy Suggest IS acquiring strategy to cut cost and
provide benefit`
for acquiring new IS, that helps to reduce cost of
capital expenditure and yet provides certain What IS to acquire? What cost to reduce?
How will impact on operational efficiency?
benefits.
What other benefit will achieve?
Task 3 Environmental Friendly????
Carbon, wastage, recycle, save energy
Organisations are generally keen to Clean energy,
Example company??
be environmentally friendly and In What area? In your selected company
follow the cultural and societal
How IS will help to achieve this goal
norms to keep their clients on (environmental)?
board. (Virtual meeting), Ecommence- offline shoping
not need.
Discuss in detail, how (with the aid of (Case example)
information systems) your chosen 1- Information provision
organization is working towards this goal. 2- Analysis of Info (recalculate)
3- Historical data and trend (forecast)
In doing so, provide clear evidence or
Provide the evidence – Statement from
examples taken from the documentation organization (sustainable report, green report
that your organization has made available. etc.) annual report
ISO
Assignment 4 & 5
Task 4 – 25 Marks Identify Lastest Technologies.
Critically evaluate the effect of (eg Video Confirencing, E commerce, AI, etc..)
deployment of new emerging
technologies on the following aspects of • Working environment and working practices of the staff
your chosen organisation. Save time, save work place, how changes made
If there is not enough relevant
information available then discuss how • Operational processes of the organization
some of the latest technologies can How
prove useful in the following aspects of Automation, Less error, Quality. , eliminate duplicated
your chosen organisation: effort
• Working environment and working
practices of the staff • Interaction between your organisation and its customers
• Operational processes of the and/or partner organisations.
organisation
Better Service, Good relations, Data sharing, Effictive
• Interaction between your organisation
and its customers and/or partner communication.
organisations.
Task 5 – 10 Marks the Rolfe, G., Freshwater, D. and Jasper, M. (2001) model
Using the Rolfe, G.,Freshwater, 1.What? Current problem
D. and Jasper, M. (2001) model, – describe a particular situation, then focus on achievements,
critically review the learning that consequences, responses, feelings and any problems.
you have undertaken in order to
complete this assignment. 2.So what? Course and Effect
– discuss what you have learnt about yourself, relationships,
Based upon your learning, your
models, attitudes, cultures, actions, thoughts, understanding
reflection should include
and any improvements.
a description;
an analysis and; 3.Now what?
– identify what you need to do in the future in order to improve
An action plan (Suggestion or
future outcomes and develop your learning.
Recommend)
in order to bring about
improvements in the future.

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