Aligning the HUL HR processes and structure :

It was important to shift the corporate culture from being bureaucratic and
sluggish to being much less hierarchical, rapidly paced and more open to
change and risks. "One Unilever" was a broad organizational reform to bring
in a globally interconnected structure and take advantage of the opportunities
that come with it.

The following changes were made by HUL's HR department to align

themselves with this:

• Simplifying their structure to make their tasks less hierarchical and pruning
• Standardization of HR processes across the world, such as talent
management (e.g. Policy in Action) to reap the benefits of scale and quality
throughout subsidiaries
• Outsourcing of repetitive and time-consuming transactional operations so
that the emphasis on strategy and development of performance could be
increased.