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  • Facilitation Skills

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    Holden Kirby M Valdez
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    Facilitation skills include helpful attitudes like believing everyone has potential and that there is no single best way to teach. An exemplary facilitator uses a range of interactive techniques like facilitating discussion, brainstorming, and process monitoring to help a group achieve results. Key interpersonal skills for facilitators include active listening, asking clarifying and probing questions, handling conflict, and providing feedback. As a facilitator, the role is to cope with uncertainty, use credibility to address issues, support others, and empathize.

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    Facilitation Skills (1)

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    Facilitation skills include helpful attitudes like believing everyone has potential and that there is no single best way to teach. An exemplary facilitator uses a range of interactive techniques like facilitating discussion, brainstorming, and process monitoring to help a group achieve results. Key interpersonal skills for facilitators include active listening, asking clarifying and probing questions, handling conflict, and providing feedback. As a facilitator, the role is to cope with uncertainty, use credibility to address issues, support others, and empathize.

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    112 views8 pages

    Facilitation Skills

    Uploaded by

    Holden Kirby M Valdez
    Facilitation skills include helpful attitudes like believing everyone has potential and that there is no single best way to teach. An exemplary facilitator uses a range of interactive techniques like facilitating discussion, brainstorming, and process monitoring to help a group achieve results. Key interpersonal skills for facilitators include active listening, asking clarifying and probing questions, handling conflict, and providing feedback. As a facilitator, the role is to cope with uncertainty, use credibility to address issues, support others, and empathize.

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    of 8

    Facilitation Skills

    Exemplary Trainers

    What are the discrete characteristics


    and competencies that distinguish
    exemplary instructors?
    Helpful Attitudes & Values
    • My mind-set won’t help them
    • Everybody is human, unique with
    potential
    • It’s OK to teach
    • No one best way
    • People never argue with their own data
    • Facilitators can’t win arguments
    • Silence is OK
    • Don’t push the river
    The Facili-training Rainbow
    Socratic
    HIGH direction
    I facilitating teaching
    n discussion
    t
    e brainstorming demonstrating
    r
    a
    c process
    monitoring presenting
    t
    I
    o
    n
    Contribution to Content
    LOW HIGH
    Socratic Direction
    Examples of Socratic questions include:

    Questions of clarification
    What do you mean by _______?
    Let me see if I understand you; do you mean _______ or _______?
    Could you give me an example?
    Could you explain that further?

    Questions that probe assumptions


    You seem to be assuming _______. Do I understand you correctly?
    All of your reasoning depends on the idea that _______.

    Questions that probe reasons and evidence


    Why do you think that is true?
    What are your reasons for saying that?
    What led you to that belief?
    What is a facilitator?
    • Literally means: ‘making things easy’
    • A person who helps a group or team
    to:
     Achieve results in interactive events

     By using a range of skills and methods

     To bring the best out in people as they


    work together

     Focus on the process of how


    Interpersonal Skills/Basic
    Facilitation Skills
    language &
    communication
    listening using
    feedback

    questioning conflict handling


    Facilitator’s Role: Overview
    • cope with • be understandable
    uncertainty • mobilise energy
    • use power of
    • surface difficult
    credibility to help
    address issues issues and help
    • be calm in times of others to do so
    emotion • take themselves less
    • support and counsel seriously
    others • empathise

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