Organization

Change and
Development
MS ALEENA MUKARRAM
The Need for Change in
Organizations
 Change as a survival tactic -- if the organization does not
keep pace the changing technology, consumer demands,
and effective business processes, they will lose their
competitive edge.
The Learning Organization

 Organizations that acquiring and applying knowledge to

help cope with and adapt to change.
 Knowledge acquisition
 Information distribution
 Information interpretation
 Organizational memorization
Planned Change

 Changes in products or services

 Changes in size or structure
 Changes in administrative structures
 Changes in technology
Unplanned Change

 Government regulation
 Economic competition
 Performance Gaps
Areas of Organizational
Change
 Goals and strategies
 Technology
 Job design
 Structure
 Processes
 People
Lewin's Change
Management Model
One of the cornerstone models for understanding
organizational change was developed by Kurt
Lewin back in the 1940s, and still holds true today
The Change Process

Unfreezing
(Facing the
Problem)
Moving
Status Quo (Creating a New
State)

Refreezing
(Maintaining the
Change
New State
Individual Barriers to
Change
 Economic fears
 Fear of the unknown
 Fear of social disruptions
 Effort
 Fear of loss of power and autonomy
 Commitment to the old position
Overcoming Resistance to
Change
 Informing about pressures for change
 Pointing out discrepancies between current state and
desired one
 Convey positive expectations for change