Recruitment and Selection during Covid

19-the pandemic: Issues and Prospects

Submitted to: Dr Nilanjan Sengupta

SUBMITTED BY: GROUP 1

ABHISHEK R
19003
ANUJ SOHANI
19010
APOORVA D
19012
CH LAKSHMI
Recruitment challenges during covid

 The biggest challenge in the recruitment industry are companies are firing
instead of hiring. According to research from global risk management, 42% of
surveyed organizations reduced their hiring.
 Some industries are need of additional workforce in order to support the
growing need for their services,
 Companies need to digitize their recruitment process as companies are closed
and everyone is working from home.
 Companies need to cut their hiring costs. Some of them even shifting from
agency to in-house recruiting.
Top 5 industries hit by coronavirus

 Travel and Tourism

 Hotels, bars and restaurants
 Entertainment
 Conferences and trade shows
 manufacturers
Top 5 industries hiring during coronavirus crisis

 Shipping and delivery

 Grocery stores
 Online learning companies
 Remote and communication companies
 Childcare providers
Industries facing the hiring challenges during
covid
Industry - FMCG
Current situation at FMCG due to Covid-19
 FMCG segment is the fourth largest sector in the Indian economy.
 It is one of the industry which grows their portfolio during covid. It is
expected to grow at 9- 10% in 2020.
 Industry estimated to exceed sales of about Rs. 22,500 crore in 2020.
 It suffered lack of available labor during the time of covid. Industry wants to
increase their hiring number as there is more demand for consumer goods.
 Focusing more on strong leadership and an innovative workforce.
Problems in recruitment from employer
perspective
 Facing highest discrepancies in information provided by job aspirants
during background check..
 No more Face-To-Face interviews
 Virtual Onboarding
 Becomes harder to find right candidate in the virtual interview process
Problems in recruitment from employee perspective

 Due to the mass layoffs, the competition also increased

 Candidates are giving less priority to shift their job
 Candidates are preferring only to Work From Home (WFH) opportunities
 Candidates might face connectivity issues during the selection process
Steps to take care of recruitment during covid situation

 Invest in recruitment automation tools and software

 Should focus more on transparent email communication
 Adjust budget to support all virtual activities
 Invest in right technology which will be used in hiring process
 Companies should focus on remote working.
 HR team must customize their talent management practices.
HUL
 During the time of covid, as some of HUL employees had returned to their
hometowns the company found labor from alternative sources as its 28
essential goods factories across the country had to be kept running.
 Company arranged workers’ accommodation on factory premises.
 Company provided infrastructure for 18,000 employees to work virtually.
 HUL digitised all the interactions with the employees.
Industry: E-Commerce
 E-Commerce Industry has had a major impact and growth has been on the
creation of employment opportunities across the whole industry.
 The e-commerce industry is expected to contribute 4% of GDP by 2020.
 E-Commerce industry is on the rise as consumers who opt for the
convenience of shopping online over the time and energy spent on going to a
store in-person.
  e-commerce companies pay 26% more on average than their general retail
counterparts
Current situation at E-Commerce due to Covid-19

 All e-commerce players fighting for the limited pool of experienced

resources, it is becoming increasingly difficult for companies to retain talent.
 Employees are also leaving, as they struggle with culture misfit, and highly
demanding nature of the industry.
 Another challenge for ecommerce companies as they look to scale
operations is the shortage of labour, with much of their warehouse and
delivery staff having migrated back to their towns during the lockdown.
Problems in recruitment from employer perspective

 Reduction in resume inflows

 Onboarding Process
 HRs who were anxious about remote hiring are now forced to use remote
hiring tools to conduct online interviews and onboarding
Problems in recruitment from employee perspective

 Changes In Job Resume

 Adjusting To Virtual Interaction
 Difficulties in sensing the work culture
Steps to take care of recruitment during covid
situation

 Invest in Recruitment Automation Tools and Software

 Hire Passive Candidates
Flipkart and Amazon

 The E-Commerce companies like Flipkart and Amazon had biggest challenge while
hiring ground staff during pandemic breakout.
 It was reported that these companies experienced about 80-90 percent labour
shortage.
 COVID-19 quickly changed Flipkart and Amazon ways in attracting, recruiting and
retaining employees on virtual teams, making remote work new normal.
BFSI- Sector
 BFSI sector contributes over 6% to GDP
 Plays a substantial role in economy growth
 Covid-19 has changed the way of organization in the BFSI space
 Gone through a slowdown in Hiring because of covid-19
 Indian BFSI sector gone through a Hiring Freeze
 Numerous instances of interviews being cancelled
 After unlock 4, hiring practice that were stalled, picked up pace
 YoY basis, there is a down in hiring activity
Cont.

 The need for highly skilled people like data analysts, stack
developers, app developers artificial intelligence experts etc
is likely to see a rising trend in hiring.
 The creation of new job like data analysts, stack developers, app
developers, artificial intelligence experts is emerging, so as
recruitment and selection
Employer Perspective

 Virtual Recruitment and selection

 Unable to face to face interactions
 Face to face interviews are more personal and favourable
 Virtual process of recruitment is faster, flexible an favourable
 a plethora of conferencing facilities available today
 Poor internet connectivity, disturbances and background
noises
Employee Perspective

 Familiarity with the online platforms

 Major challenge that employee face is internet connectivity
Steps to be taken to care of Recruitment
in Covid
 Well planned and crafted recruitment procedure
 Online tools for recruitment
 Draft policies with respect to the recruitment procedure
 Checklists
 Ensure to have an onboarding team in place virtually.
DCB Bank

 Conducting psychometric tests and various assessment test

for recruitment and selections
 Balanced policy for WFH
 Using applications and tools for online recruitment
 video formats of the interview, e-assessment which is either some
question based, a written online exam or psychometric test
 from payroll to recruitment to on-boarding, it is completely
happening online
Thank You