CONSUMER PROTECTION

COUNCILS

Presented by-
Priya
Rishabh
rachita
Saurabh
Salil
Shivam
Sanjay
pratakshay
 Central Consumer Protection
council
The Central Government may, by
notification, establish with effect
from such date as it may specify in
such notification, a council to be
known as the Central Consumer
Protection Council
 Consists of…..
 the Minister in charge of consumer affairs
in the Central Government, who shall be
its Chairman
 such number of other official or non-
official members representing such
interests as may be prescribed
 Procedure for meetings of the
Central Council
 The Central Council shall meet as and when
necessary, but at least one meeting of the
council shall be held every year
 The Central Council shall meet at such time
and place as the Chairman may think fit and
shall observe such procedure in regard to
the transaction of its business as may be
prescribed
State and district Consumer
Protection Councils
 Objects of the central
council (sec 6)
a) The right to be protected against the
marketing of goods and services which are
hazardous to life and property.

b) The right to be assured ,where ever

possible ,access to a variety of goods and
services at competitive price
c) The right to consumer education.
d) The right to be heard and to be assured
that consumer interests will receive due
consideration at appropriate forums.

e) The right to be informed about the quality

,quantity, potency, purity, standard and price
of goods or services so as to protect the
consumer against unfair trade practices.
 The state consumer protection
councils (sec 7 & 8)
 Members :-
 Chairman:-The minister in charge of
consumer affairs of the state
government.

 Such number of other official or non-

official members representing such
interests as may be prescribed by the
state government.
 Meetings:-
 Number of meetings:-Not less then 2 meetings
every year
 Time and place:- Depends on the chairman
 Objective:-
To promote and protect within the states
The rights of the consumer as laid down in
Sec(6)
 The district consumer
protection council
 Members:-
District collector is the Chairman
Other official and non-official members
are appointed by the state government
 Meetings:-
Number of meetings:- not less then 2
meetings
Time and place:- as decided by the
chairman
 Objective:-
To protect and preserve the right of the
consumer within the district laid down
under the Sec(6)
Nature and scope of remedies
& State commission
 Nature and scope of remedies
Under the Act (sec. 14)
 In case the goods complained against
suffer from any of the allegations
contained in the complaint about the
services are proved, the district
forum/the state commission may pass
one or more of the following orders;
 To remove the defects pointed out by the appropriate
laboratory from all the goods in question.
 To replace the goods of similar description which shall
be free from defect.
 To discontinue the unfair trade practice or restrictive
trade practice or not to remove them.
 To withdraw the hazardous goods from being offered
for sale.
 In the case of misleading advertisements the other
party has to pay the cost of the corrective
advertisements.
 State commission ( secs
16,17,17A and 17B)
 Composition (sec. 16)
 The state commission should consist the
following;
A. President; He shall be a person who is or was a
judge of the high court. His appointment can be
made only after consultation with the chief
justice of high court
B. Members; there shall not be less than two or
not more than the number specified, one of
them
should be a woman.
 The members should have the following
qualifications;
1.Not less than the age of 35.
2.the person should possess a
bachelor degree from any
recognized university
THANK YOU